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December 3, 2021

He did an excellent job!

December 2, 2021

John was great! Arrived on time, went above and beyond with all my questions. Would recommend him to all my friends. Thank you, John.

November 26, 2021

Matt was very professional, friendly, and knowledgeable. I appreciate his honesty when telling me the washing machine wasn't worth repairing.

November 24, 2021

The technician was very courteous ,respectful and efficient.

November 23, 2021

This was a follow-up visit. There wasn't an additional charge. Michael P. was courteous and carefully explained everything to us during both visits.

November 17, 2021

Technician was very pleasant and explained the problem with my dryer.

November 16, 2021

Patrick was very knowledgeable and friendly. He did the job efficiently and thoroughly.

November 15, 2021

A huge thank you to the woman who gave such excellent service to us today on the phone. Also, a huge thank-you to Tom who, as always, possesses a deep knowledge of Mieles as well as all appliances. We would never trust our appliances to any other co.

November 14, 2021

Mike was totally excellent. He cleaned each part and estimated the cost as he went. I couldn't be more happy.

November 11, 2021

Patrick was helpful and spot on! However, since the cost of repair is close the price of the Washer, we've decided it's best to replace it. Would most definitely use Appliance Master again for any future repair needs.

November 9, 2021

He was able to come earlier than expected and was able to solve problem very quickly.

November 2, 2021

John quickly diagnosed and fixed a problem. Extremely good experience.

This is the second time Luis has come to my home for a service call. Several years ago he repaired a wall oven and saved me over $1500. He is extremely knowledgeable and professional. He is the best!

October 29, 2021

The technicians are always professional and courteous. I’ve used appliance master many times.

October 28, 2021

Always very satisfied with my service and our technicians Mike. Would recommend for sure.

October 22, 2021

Matt did a great job I would definitely recommend him he was very knowledgeable and courteous.

October 18, 2021

Luis was on time and quickly went to work diagnosing the issue with our refrigerator and in no time was able to tell me what was wrong, gave a reasonable price, and completed the repair. Happy to have such a skilled technician available for repairs.

October 12, 2021

A wonderfully extraordinary service experience in this day and age from scheduling the service to completion of the repair by a master (very skilled human being) technician..Thank you and well done.

The technician was amazing! Phenomenal! Polite, patient, explained everything clearly, offered options, and took care of everything professionally and efficiently.

Our experiences with Appliance Master have been excellent. Scheduling, service people, diagnosis and repair have all been very good to excellent

As always, excellent service!

October 6, 2021

Let me say my tech, Mike A is fabulous! He took care of my cooktop problem, let me know each step he was making in the repair and I will call for him in the future! Extremely satisfied with Appliance Master. Thank you, Susan Maggio

October 5, 2021

Great job - The work was fully explained and so was the cost. Everything was done very professionally.

October 3, 2021

I was so impressed with my service rep. that I had asked if I could pass his contact information along to others in this neighborhood who might need his expertise! Thanks so much for your help Patrick!

September 15, 2021

Louis is amazing. I was using another service company and I wanted to get a second opinion on a repair. I will never go back to them again. Louis took the time to figure out a difficult repair!

September 13, 2021

James, the Tech Rep, was extremely knowledgeable, professional and courteous in repairing our Frigidaire refrigerator. He successfully diagnosed the problem and performed the necessary repair, extending the life and use of the appliance.

September 8, 2021

I always feel that appliance master is there for us. MIke is an exceptional technician. He answers questions about what seems to be wrong and clearly explains what ‘remedy’ is necessary. It’s such a relief to know that good repair is a call away.

September 2, 2021

Very competent, courteous service.

Excellent service, tech was very polite,knowledgeable. I definitely would use your company again. I already referred a friend!

August 20, 2021

Patrick S was excellent! Very knowledgeable and Professional...will hire him again!

August 19, 2021

Patrick is an excellent technician and we would welcome him back to our home anytime. Top notch service.

August 11, 2021

Mike, in the Princeton area, is a very courteous, professional and skilled serviceman. I highly recommend him to anyone!

Technician was extremely knowledgeable, honest and professional. Quickly assessed and diagnosed issue and offered estimate of cost for repair. Will definitely call appliance master in future for all appliance problems

July 29, 2021

John is terrific. I trust him and would like him assigned to my calls in the future!

July 21, 2021

Donny C was our technician and was outstanding. Courteous, knowledgeable, and a very nice guy. He expertly repaired our dishwasher. He was fast and explained everything that he did. He also explained the 2 year warranty. I highly recommend him.

July 15, 2021

Very knowledgeable, friendly and professional with answers to all my questions. Would definitely use this company again!

John has been professional and very helpful

July 14, 2021

Tom was our service person. He was polite, knowledgeable, professional and answered all my questions. I was very happy with the service.

July 8, 2021

Excellent customer service and very professional and knowledgeable technician!!! I would highly recommend this company,

June 22, 2021

Tom is very knowledgeable and helpful.

Tech was knowledgeable and professional. Explained every step needed for repair.

June 21, 2021

I could not be more pleased with your service and communications. Top notch! Thanks to everyone and especially technician Jeremy. Professional, courteous, knowledgable, prompt. Well done!

June 17, 2021

I received a call the day prior to my appointment advising me that there was an appointment that opened at 3 would I like to have the technician come a day earlier. I agreed and Donnie arrive right on time, was very professional and personable.

June 15, 2021

Luis was wonderful! He was on time for both service visits, explained what he was going to do, and did it in a timely manner. Office staff was very pleasant and thorough!

June 3, 2021

The technician was very prompt and professional. He was knowledgeable and honest.

June 2, 2021

.Great first experience using your company! Michael the technician was extremely knowledgeable and very professional. I will be sure to request him next time we need an appliance repair.

May 18, 2021

Michael worked extremely hard to solve the multiple problems of our clothes dryer. He clearly knows his stuff and explained to us. A very good man!

May 17, 2021

Your technician was great!

May 12, 2021

Great technician

May 6, 2021

Patrick was wonderful - fixed my dishwasher and now it works great!!! Thank you Appliance Master and Patrick :) (***** 5 Stars)

May 3, 2021

THE BEST !!!!!!!!

April 29, 2021

Michael P. was professional and fast! He is an excellent technician. I would not hesitate to call Appliance Master long as Michael P. is the technician who arrives at my home!

April 28, 2021

Honest company

April 27, 2021

Mike P. was amazing! He called the morning of our repair and asked if he could come earlier...which we loved! He arrived when he said he would and did a thorough job of inspecting and diagnosing our clothes dryer. He was very professional.

April 23, 2021

The technician was knowledgeable of our Applicances and confident with his diagnosis of the issues.

Explained in detail what the evaluation process involved. Had no hesitation in my watching the process. Listened to me regarding issues. Extremely knowledgeable. Outstanding service overall.

April 22, 2021

Matt was wonderful. Explained problem. Gave me price to repair. Even loaned me his own personal mini fridge so I could keep my medication cold. That went the extra mile in kindness! Repair made efficiently and clean up completed. Thanks Matt!

The technician was very informative, He gave 3 different scenarios or options that we could do . He made sure I understood everything he explained to me and he made sure I knew my options. He was very polite and knowledgeable.

April 21, 2021

Patrick went straight to work and within 1 hour had us up and running.He made a diagnosis of the problem and it was solved quickly. Thank You AAA+++

April 14, 2021

Have used Appliance Master many times and they are The Best. Always polite and friendly and efficient. Excellent work

April 8, 2021

Service rep was very cordial and informative. We thought he was knowledgeable and got the job done quickly.

April 7, 2021

Appliance Master stands behind their repairs. If the issue is not resolved, they will return and there will not be a charge. It was a fantastic experience.

April 6, 2021

Mike A. arrived early, which was GREAT! He diagnosed the problem quickly and gave us options for repair. He even vacuumed underthe dryer! He is very knowledgeable and I would request him for any upcoming repairs. He was quick and very courteous.

March 26, 2021

Luis did a great job and was extremely professional.

Nice guy!

March 24, 2021

Excellent service. Technician was professional, courteous and informative.

March 22, 2021

Very courteous and throughly. He asked pertinent questions and when he figured out the problem gave me a price for the repair.

March 19, 2021

Luis was professional, knowledgeable and very pleasant. A pleasure to work with and would recommend this company without reservations!

March 16, 2021

I am very pleased with the service. Thought I had to buy a new dryer but thanks to Appliance Master. They saved me a good amount of money.

March 12, 2021

Mike was great. He stuck with the job until it was completed even when he had problems getting the right part.

John G. did a great job!

March 10, 2021

We have been using Tom S. for many years and are very satisfied with his work. He is thorough, knowledgeable honest and professional

March 8, 2021

The technician was pleasant and worked quickly

Mike is awesome!

Patrick is very good at his trade.

March 5, 2021

Friendly, professional and excellent service! Although the repair would have exceeded the cost of the dishwasher he somehow made the news easier to take lol. Would absolutely use this service again.

Louis was outstanding. Very helpful and articulate. Recommend him highly

March 3, 2021

Great experience. Donny and his assistant were right on time, both times. Donny assessed the problem quickly, and was back with the new part my oven needed within a week or so. The job was completed quickly, for the price quoted. Very nice people

February 24, 2021

Tech was very knowledgeable

February 23, 2021

I am very pleased with the service the technician supplied. He was friendly, knowledgeable and even supplied some tips on maintaining my appliance. I will definitely recommend and would hire Appliance Master again.

February 16, 2021

I received same day service. The technician was professional and thorough. Exceptional service!

Very happy with your company’s service??

February 15, 2021

Prompt courteous and knowledgeable

January 28, 2021

Tom was willing to explain what was being done/replaced and why it was. He suggested that the price of repair for one of our appliances might not be worth the cost and that we might be better off to just go out and get a new one.

John was great!

January 27, 2021

The technician was very concise, directs, and respectful. He quickly assessed the problem and gave me an overview of my options.

Patrick was very professional and courteous. Explained what he did to fix the problem. Would recommend him to anyone who has problems with their appliances.

January 25, 2021

Technician diagnosed the problem quickly and fixed it. Was out of my house in short order. I will definitely use your company again. Especially during Covid.

January 22, 2021

Mike was polite and couteous. Knew what he was doing was efficient and very skilled. Couldn't have asked for better.

January 20, 2021

Excellent service by friendly and efficient Pat!

January 15, 2021

Donny was amazing! Knowledgeable and extremely professional. Will ask for him again.

January 14, 2021

Louis was very professional, friendly and knowledgeable. Would highly recommend.

January 12, 2021

No issues with entire process, very satisfied.

January 11, 2021

Great job. Very professional and helpful

January 8, 2021

Very positive experience. This company was easy to work with. So happy they were able to repair our old double oven!

John is an asset to your company. He's been very helpful and efficient. I trust his opinion and assessment. It's not easy dealing with consumers that purchased poorly manufactured appliances that require costly repairs.

December 28, 2020

Very satisfied customer. The technician was helpful, friendly and efficient. I could not have asked for anything more.

December 23, 2020

From setting up the appointment all the way through the service...Excellent

Jon was great!

December 22, 2020

It was exceptional!!! The very best and John was the best Pleasant and professional.

Luis was amazing. He spent quite some time examining the dryer before fixing. We are very impressed with the service we received.

December 16, 2020

Excellent job! The technician was friendly and professional and did the work correctly and very quickly, would highly recommend!

December 15, 2020

The technician was polite, and knowlegable. He quickly assessed the problem with my stove top range and fixed it. He then clearly explained what he had done.

Awesome professional and skilled repair service. Luís was respectful of the home, effective in identifying and making the repairs and provided the explanations I needed in non technical language. You have earned my business.

very polite and helpful tech. did a very good job

December 10, 2020

Dependable, professional and on-time service with Appliance Master each and every visit. Technicians take the time to explain the problem and the work needed to repair it. Excellent service. Highly recommended.

Donny was very professional and nose his trade we very Impressed

Technician was knowledgeable and very nice. Friendly and professional.

December 9, 2020

The technician was capable, friendly and professional. He corrected our probleam and informed us about what he had done.

December 8, 2020

Kind, courteous and knowledgeable! Great experience.

Technician was very professional and respectful.

December 7, 2020

Appliancemaster seems like a professional outfit the technician knew what the problem was and educated me on that area. I would definitely use their service again

December 3, 2020

another reliable service call from Appliance Master :)

Always great service

John G is excellent. Explains everything and takes a lot of care and obvious pride in his work.

December 1, 2020

Tech was very good, he found the problem quickly and replaced the defective part with a new one he had with him.

This was the best experience we have had with a repair man in YEARS!! Highly recommend your company and your agent.

November 30, 2020

Jeremy was the best. Very polite and knowledgeable Courteous and quick service

November 24, 2020

Matt is wonderful! Kind, beyond competent, and excellent at his job. It'snot often you get a service tech who just goes so far above and beyond. Many thanks for excellent service!

The service technician repaired my clothes dryer in a thorough, efficient manner. He reviewed the cost prior to performing the work and was friendly, courteous and followed all CoVid19 protocols. I recommend Appliance Master for repairs.

I was very pleased with the speed of the appointment. The tech diagnosed the appliance within 10 minutes. The part was received within a week and I have my icemaker back!

Our technician, John, was very professional and courteous. Resolved our problem with our Samsung dryer and once the repair was completed he made sure everything was cleaned and back in place. Excellent service.

November 23, 2020

Using your company for years always satusfied

November 21, 2020

Matt B is a great asset to your company. Always clean and honest and he knows his craft.

Great Service! These are true professionals. Highly Recommended!

We were delighted with the service provided by Luis as a representative of Appliance Master. He was highly professional and did outstanding work. We certainly will contact Appliance Master again in the future.

November 20, 2020

I had originally scheduled for late afternoon but got a call that the technician could come early morning -- I was thrilled! John arrived first thing and was personable and polite throughout. I have used Appliance Master before and will again.

Technician was thorough and explained everything very well. Offered some great suggestions to avoid similar issues in the future. Professional and courteous. Would definitely use this service again.

Matt is a great tech and I would not hesitate to recommend him and the company

November 19, 2020

Donny is a very knowledgeable about his work and is just someone you feel comfortable with.

Tom was very knowledgeable about our dishwasher & gave us info on the care of it. He made a few adjustments & tried it with the adjustments & it seemed to work ok. Hopefully it will continue especially after we put cleaner in it.

November 18, 2020

Very timely and professional. Great technician.

My technician was very professional and explained everything I needed to know.

Matt was extremely professional and gave me complete details of the issue and what needed to be done to repair it. The repair was done in a timely manner.

November 17, 2020

Very pleasant and very smart tech!

We have used Appliance Master on several occasions and have always found them to be completely professional, dependable and knowledgeable. It is reassuring to know there is a reliable service to call when our appliances need to be serviced.

November 16, 2020

Donny has been here several times and I'm always relieved when he's working on our repairs. He's skilled, thorough, and very thoughtful.

The technician was able to ascertain the issue with my dryer in a very short period of time. He was knowledgeable, polite, and efficient.

November 12, 2020

John, the technician, was very pleasant, courteous, and knowledgeable. If he were my empliyee I’d give him a raise. Kudos to John.

Excellent service

November 11, 2020

Matt arrived exactly at 10 AM, explained the issue, gave me the estimate, made the repairs and told me exactly what was happening and why. A good experience overall.

Patrick did an amazing job. He explained everything in detail, was very patient and respectful.

November 5, 2020

Donny is fantastic. Great employee

Just an excellent job

November 4, 2020

It was a great experience! Pleased with the entire process & grateful I didn’t need to purchase a new fridge. Will definitely be referring friends/family who need service.

November 3, 2020

Great service!

Whenever I have problems with all my appliances, I call you firdt

Donny C is a credit to your company . He answered all our questions, kept himself busy and did a great job . He also cleaned up water droplets on the floor . Finished the Samsung project in less than the 2 hour estimate .

Courteous, professional, very informative. Good interpersonal skills.

November 2, 2020


Technician was very honest and knowledgeable.

Patrick was knowledgable and efficient . Highly recommend him to anyone.

October 30, 2020

Technician was right on time, very professional and polite and thoroughly explained the problem and required repair.

Very knowledgeable ,informed us of the problem and how to avoid what happened in our case and courteous .

October 29, 2020

Truly impressed with Technicians professionalism and knowledge. Would highly recommend this company and , if need be, would request Tom again.

October 28, 2020

Luis resolved our problem quickly and efficiently.

October 27, 2020

Technician was very knowledgeable and informative. Would definitely use again!

Very friendly and professional service. I would highly recommend Appliance Master.

Professional and knoweledgable.

October 26, 2020

Mike was very kind, and helpful.

A really good guy. Personable and very capable.

October 23, 2020

Give jeremy a raise please. He did a nice job!

October 22, 2020

Louis is polite and knowledgeable.

Always prompt and efficient service

We appreciated the email picture & bio of Tom S. prior to our appointment. We appreciate that Tom adhered to wearing a mask & social distancing. The woman that we spoke to for scheduling was very helpful and pleasant.

Very nice, pleasant and thoughtful. Got along with our dog quickly. Will ask for again. Would recommend him strongly.

Tommy was exceptional- a pleasure to work with!

October 21, 2020

The technician was friendly and Professional. He also explained To me,if anything went wrong with it it was covered for 30 days.

October 20, 2020

No repair was necessary as the problem was resolved with a little advice on changing the dishwasher detergent. This makes Luis extra special because of his honesty.

Very professional and friendly

October 16, 2020

Tom is great!

Would recommend this service company and will use them in the future

October 15, 2020

Tom is professional and knowledgeable in troubleshooting

October 13, 2020

Patrick was very friendly, polite and very knowledgeable. He did an excellent job explaining the problem and we will use this service in the future. It is a relief to know that your service is available. Thank you

First time experience & we were very happy

Safety conscious...very professional

October 12, 2020

I was very impressed with the way the company is run. Both customer service and the technicians.

October 10, 2020

excellent service and repair. very knowledgeable and courteous.

October 9, 2020

The tech was very knowledgeable and professional. As soon as we explained the problem he immediately knew the issue.

October 8, 2020

The tech was very good with wearing a mask and explaining what happened to my dryer and the cause, even showed me a picture and advised in care for the vents. He was very kind and helpful.

Louis is the best! He is very knowledgeable and polite.

Responsive, courteous, neat and efficient. In a time when simply getting someone to return a call is a challenge, Appliance Master separates themselves from the pack.

October 7, 2020

My technician, Donny, was absolutely FANTASTIC. In addition to his total professionalism, he was incredibly diligent and thorough in diagnosing our frig problem. Can't thank him enough for all of his help and expertise!

Helpful and approachable technician.

October 5, 2020

Repair tech Tom was very professional kind and helpful he fix my problem quickly and I was a pleased customer

October 3, 2020

John who fixed both appliances did a great job I highly recommend Appliance Master

September 30, 2020

Called scheduled service for the next day Matt arrived exactly on time Matt is a very nice, professional explained everything came back with part in few days problem solved! Highly recommend!

September 23, 2020

Mike was very polite and professional. I would highly recommend him and if ever needed your services again I would request him.

September 22, 2020

Your technician was excellent. Very knowledgeable about the product and resolved my issue.

September 21, 2020

Cost for repair was very reasonable.

September 18, 2020

Luis was great!

Tommy was professional and helpful. He fixed the refrigerator quickly, and was unfailing polite.

September 17, 2020

Although it was quite expensive to repair my Bluestar oven, I was grateful to have someone as knowledgeable and competent as Tom to do my repair. He IMMEDIATELY knew what was wrong with it, even though it wasn't a straightforward repair!

Excellent and prompt service by a very competent technician. Polite, knowledgeable and really new his line of expertise. Will contact Appliance Master without hesitation if required at a future date. Thank you for the terrific service!

September 16, 2020

His service to our dishwasher is much appreciated.

Love that you sent email follow up to scheduled appointment to confirm time, date and best way to communicate, as well as a picture of assigned technician, who was punctual, pleasant and thorough. Very pleased overall

September 15, 2020

Excellent service. Patrick, as always, professional, informative and meticulous.

very professional

Friendly, competent, knew what he was doing.

The guy was quick and knew what he was doing. Very easy to communicate with.

September 14, 2020

I had a great experience with Appliance Masters.

The Technician was highly professional and obviously was familiar with the Fisher Paykel dishwasher that is in my home, although I know that this is not among the more common brands.

September 13, 2020

Happy they were on time and honest. Everyone's time is very precious. They didn't waist my time and I got back to work right away. Very good eperience.

September 11, 2020

Our technician, Tom S. Was wonderful. He dealt with the original service call and repair. Explained the problem, repair issue and cost. Very satisfied.

First time using Appliance Master and will definitely use again....service Tech Tommy was great and very knowledgeable. Thank you

September 10, 2020

I used appliance masters several times for the past 25 years and every time I received white glove service. My appliance was repaired correctly and on time with knowledgeable and true professional technician.

Luis is a great addition to your company!

September 9, 2020

I’ve known Lewis for five years. He is very professional and honest. I would recommend him to anyone!

Excellent job well done,thanks appliance masters

September 8, 2020

He cleaned and did good job, and was very nice

Awesome! Timely, very polite-gave me the estimate then did the work-all done and fixed! Super easy-highly recommend!

September 7, 2020

Very professional and competent. Gave sensible advice.

September 6, 2020

Technician was wonderful

September 5, 2020

We were grateful for the service we received on our washing machine. The customer service was above and beyond. We will definitely use Appliance Master for our future repairs. Thank you.

September 4, 2020

I think the e-mail you sent me with a picture of the technician and all the information was wonderful. The technician was very courteous and explained all that was wrong with my washing machine. I will definitely use Appliance Master again,

The experience was exceptional. Patrick was very helpful.

September 3, 2020

Luis, my technician, was polite, courteous, knowledgeable and was able to get to the root cause of this problem and I have a working ice maker!

My first time using service master was an overall good experience. My technician was prompt, professional, on time and quick to diagnose the problem. I would definitely use them again.

September 2, 2020

Tom is excellent. His idea to fix our dishwasher actually worked. After he left, we let the boiling hot water and drops of Rinse Aid sit for one hour, and then the dishwasher starting working!!!

Very competent honest and friendly.

Prompt service. Easy to deal with.

Our Service Technician, Tom, was an excellent repair technician and was so polite and friendly. He fixed our dryer for the agreed price and went above and beyond to ensure our dryer was working correctly. We had an awesome experience with Tom!

September 1, 2020

Tommy was polite and courteous ,also explained what happened. He was very knowledgeable and had the work done in a short amount of time. Also gave me tips on the machine.

Technician very knowledgeable and helpful. Kept mask on and made us feel safe and that our appliance was in good hands

John is professional and personable. An asset to your company.

August 31, 2020

Reasonable price, friendly and efficient tech!

Mike was extremely professional and courteous. While the company sent the wrong part, Mike with his experience tried a new approach to fixing the problem. We would highly recommend Mike again for any fridge repairs.

August 30, 2020

My service technician Mike was prompt, professional and extremely helpful, exceeding my expectations.

Jeremy was efficient competent and friendly

August 29, 2020

Jeremy is terrific! He was polite, explained everything, and provided the information I needed to determine whether to repair or replace. We ae more than satisfied.

LUIS was impressive.

August 27, 2020

Donny C is first rate, 10 stars all the way. He was patient, friendly, clean, explained what he was doing and answered all of my questions. I will request Donny again and again. Appliance Master is lucky to have Donny as an employee!

Luis T. Was efficient and very professional.

Excellent service, excellent communication. Technician was professional, friendly, and worked efficiently to solve my issue. I'm very pleased with my service experience.

Very professional and efficient

Jeremy is competent and personable. He has fixed many appliances at our home and the job is always done expertly.

August 26, 2020

Very polite serviceman . Quite competent.

August 25, 2020

Fast, courteous and reasonably priced service.

So far I have had nothing but excellent experiences!

Professional, knowledgeable tech

Matt was excellent. He was very professional. He was able to diagnose the problem , order the parts, install them in a very short time. I highly recommend him and appliance master!!

August 24, 2020

The BEST AGAIN !!!!!!!!!!!!!!

I've called Appliance Master 3 times and all 3 technicians were on time, very friendly and very knowledgeable.

August 21, 2020

Tom is very professional , honest and knowledgeable. We would highly recommend Appliance Master.

He was so thorough and did such a good job. I really appreciate this.

Donny was great. He arrived on time, wore his mask, and diagnosed the issue quickly. He was very polite and professional.

August 20, 2020

Excellent service. Very polite and professional.

August 19, 2020

great guy, very knowledgeable

Tommy diagnosed the problem within a few minutes. Let me know what the charge would be before starting the repair. After he found the problem he let me know immediately. The repair was a complete success. Thanks Tom!

August 18, 2020

John was right on time, and he was friendly and very professional. He was knowledgable about our appliances and he answered all of my questions. His work was thorough and he fixed everything in one visit.

Great experience. Everyone is helpful, friendly and polite, from first point of contact when calling to make an appointment through to the technician on-site for repairs. Technician worked to find the best and most affordable solution to our issue.

August 16, 2020

this tech really knew his stuff and i give him a 10 out of 10 rating.

August 13, 2020

Pleased with the service all around.

I was impressed by the knowledge of the technician. It was obvious that he is an expert. He quickly diagnosed the problem with my washer and what repairs were needed. He was polite and professional.

August 12, 2020

Always professionally always

Technician arrived early and completed the repair in a timely manner. He was a pretty personable guy and explains what he was doing and why it needed to be done. Would totally recommend Wind Gap appliance Master to anyone needing repairs.

August 10, 2020

Tommy was on-time, friendly and; knowledgeable and very helpful in making decisions about our appliances. I appreciate his wearing a mask in these crazy times, though i am sure it was not any thing easy to do!

August 8, 2020

Tom was very nice and helpful.... efficient and right to business... would welcome him back and highly recommend him...... we were very impressed with the business office as well-they returned our call in a very short time...w

August 7, 2020

very informative

August 6, 2020

Efficient and friendly.


August 5, 2020

Very professional

Louis was very nice and explained everything he was going to do.

August 4, 2020

Tom S. explained the repair and performed it quickly and efficiently. Great job! Thanx!

Patrick was very pleasant and professional. He was efficient and got right to work.

The tech seemed knowledgeable and explained the problem and the solution. Excellent employee

Excellent service. The tech was polite and answered all questions.

Luis was great! Professional and clean! I would definitely recommend him!

August 3, 2020

We were very impressed with the technician, Matt B. He was very knowledgeable, professional and did an excellent job it resolving the issue.

Very very happy with service provided

July 31, 2020

He fixed the problem with our oven and saved us almost $250 on services another repairman wanted to charge us.

I am very impressed at the short time I had to wait for today's service call. Tom S was very professional, diagnosed the issue with our icemaker very quickly and ordered the part on the spot. I look forward to total repaor soon Tom S

July 30, 2020

Tom was excellent - extremely considerate, professional and knowledgeable. Fixed our dryer problem completely and quickly. No complaints at all.

Patrick was great. My dryer works got four loads done already. He was great with my dog so I didn’t have to lock her up and stress her out. And my daughter and new born granddaughter slept through it all.

July 29, 2020

Excellent first experience with you!

Patrick was very efficient, polite and knew his profession well. He gave us good instructions regarding our appliance as well.

July 28, 2020

Luis is everything you could hope for in a service provider. He was prompt, knowledgeable, skillful, and a joy to work with. He diagnosed our problem and fixed it much, much faster than I ever expected. He's a gem. Thanks for great service.

Jeremy was super informative, professional and very personable. Will continue to use Appliance Master as I have in the past and will recommend your company as I also have in the past.

July 27, 2020

He diagnosed another problem for which we had scheduled a separate call, saving us both time and money.

All service people should be as knowledgeable and professional as he was

July 20, 2020

Great service, technician was very nice and explained everything being done and answered all my questions very professionally. Costs were very reasonable for work done. Will definitely use again and refer to friends and family. Thank you!

July 13, 2020

Matt was very professional and took the time to explain details before and after he repaired my dryer. Would definitely recommend to anyone.

July 11, 2020

Excellent overall experience.

July 10, 2020

The technician was courteous, capable, and helpful.

July 8, 2020

Mike was great. Right after he arrived, I had to do a quick synopsis because I got called into a work meeting. He gave the estimate and was out in less than 30 minutes. Also was excellent at explaining what went wrong and it matched the sysmptoms.

Abe arrived on time and quickly diagnosed the problem with my dryer. He was friendly and professional. The dryer works beautifully now. Great job!

July 6, 2020

I was very pleased that the part I needed for repair was on the truck and didn't require a second visit.

July 2, 2020

SO impressed, from my first call to job completion. Totally professional and friendly. I will highly recommend.

July 1, 2020

Abe was friendly, efficient and very knowledgeable! He arrived on time on both visits, and had all the tools necessary to diagnose the problem with my dryer and fix it. I would definitely request him again! Thanks, Abe!

June 30, 2020

Serviceman was knowledgable and explained everything he did. I would use him again.

June 29, 2020

It was so easy to make an appointment. Mike was awesome! He showed up right on time, was knowledgeable and courteous, and got our oven working in no time. Highly recommended!

June 25, 2020

Outstanding service from Louis, professional, courteous and knowledgeable, would request for future repairs. He also wore a mask and shoe covers before entering your home. A++

June 23, 2020

Very professional

June 22, 2020

Service guy was great I would request him again

Our tech was very polite and professional. He did exactly what I was told he would do by your dispatcher/scheduler. His appearance was neat and clean. Talked in a way that I could understand what he was going to do.. I am very happy with the whole process

June 21, 2020

He was friendly, knowledgeable and explained everything!

June 18, 2020

Excellent service and he was very knowledgeable

June 17, 2020

I have always had great experiences with Appliance Master. The techs always are polite and very knowledgeable. I highly recommend your company to everyone that needs servicing on their appliances.

June 16, 2020

Great technician & very knowledgeable ??

Our service technician was courteous and professional

June 12, 2020

My repairman Donny was knowledgeable and polite pleasant and efficient. An excellent experience

Luis was kind and considerate. He was also helpful and he fixed my problem!

June 10, 2020

Tom was very thorough in coming to a conclusion that I hadn't closed the freezer door completely or that it was overloaded and the door hadn't closed. I felt relieved that this was just a service call and no repairs were needed. Thank you.

June 9, 2020

Matt did a GREAT job! He was very knowledgeable and explained what was wrong very clearly as well as give helpful tips regarding our refrigerator. I would highly recommend Matt to anyone needing an appliance repair!

He was very informative and walked us through what was wrong and how to use the dishwasher properly. Not a fix and run. Great service!!

June 8, 2020

Tom S. is excellent. I request him every time. Very knowledgeable.

June 4, 2020

Tom is truly a "Master Appliance Master"... His knowledge and skill makes for not only a seamless repair experience but an extremely pleasant one. His friendliness and easy going manner allay any and all qualms about repairs.

May 30, 2020

Both technicians were excellent

May 28, 2020

Matt was very friendly and efficient..

May 26, 2020

Abe was at my house for 2 different repairs. He is great! Very hard working, polite, clean, professional. I highly recommend Abe and Appliance Master.

May 24, 2020

Extremely professional and courteous! Will absolutely use your service again and recommend to others!

May 22, 2020

The technician was professional and informative.

May 20, 2020

Service technician was efficient, prompt and careful. Dealing with the business office was also pleasant and accommodating. Great company to deal with!

May 19, 2020

Easy to schedule, came out the next day, very nice and explained everything.

May 16, 2020


May 15, 2020

I did write yesterday to let you know what wonderful job Abe B. did .Can't thank you enough and I certainly would recommend Appliance Master to anyone.

Luis was awesome! Helpful, knowledgeable and able to resolve the issue.

May 13, 2020

Great highly knowledgeable guys and friendly and a great price!!!

Second time Abe has fixed an appliance problem for me, and I am still very happy with his abilities as well as his general affabiity. I will continue to use Appliance Master whenever I need help.

May 12, 2020

Patrick was an excellent tech. Figured out the problem with my dryer and fixed it within an hour. Definitely recommended appliance master. This is the second time i have used this company from customer service to the techs excellent company.

May 11, 2020

The technician, John P was wonderful - knowledgeable, quick and very thorough!

Outstanding service, gave complete analysis of problems with units, amount for repairs and warranties. Thank you for your quick response.

Good communication, timely, and professional Technician’s name: Abe

May 6, 2020

the service call was perfect!

The technician was very pleasant and knowledgeable. He explained what the issue was and what needed to be done to resolve the problem.

John knew exactly what to do as I did. He knows his trade well.

May 4, 2020

The technician was honest and professional when coming to diagnose the problem with my dryer.

Very satisfied with the service , I would definitely use your company from now on and I would highly recommend you to friends and family.

May 1, 2020

Great service, efficient and professional.

Very nice technician. Quick service by the company a definite plus

Luis was excellent.

April 30, 2020

I foumd him to be very knowledge (which is rare)about dishwashers. He was very honest and forthcoming.

quick response to our problem, they were kind and courteous.

April 29, 2020

John explained problem, our options and was very easy to engage with. Appreciate his professionalism and would want to have him return in the future.

I liked that they email a picture of the repairman prior to his coming and number of years experience. Tom S was very professional, courteous and explained everything related to the problem in words I could understand.

All aspects of dealing with this company was great! Customer service called to confirm appointment time. The technician Luis arrived on time. He was friendly, kind, knowledgeable and very professional.

April 28, 2020

He was so helpful and honest. Explained everything

April 23, 2020

Tom did a great job

April 22, 2020

Great Service as always. It has always been a pleasure and hassle free working with Appliance Master. Techs are always great.

Excellent service

Very good experience. Would use again with no problem.

April 21, 2020

Very professional. Very thorough.

He was a very nice guy. Would want him for future work when needed. Thanks

April 20, 2020

The technician was very professional and completed his work quickly and efficiently taking the time to explain to me what needed to be corrected with our unit. He also answered and gave me suggestions on additional questions I had.

Always a good experience using Appliance Master...your service people on the phone and technicians are always so polite!

Patrick, is a great service rep. would have him back anytime.

Excellent service. I called around 9am and Appliance Master has a technician at my home shortly after noon the same day. The technician, John, was friendly, professional and had our dryer back in business quickly. Would recommend to everyone!

April 18, 2020

Luis T was the technician who serviced our GE refrigerator. He was professional, pleasant and effective.

April 17, 2020

Excellent service!

Jeremy was timely, courteous, and professional.

Jeremy was very professional.

April 16, 2020

Tom was excellent. He diagnosed the problem, explained possible next steps, and was very polite.

April 15, 2020

Super friendly technician. He respected what was going on around our country right now. Was thorough, honest and very professional. Highly recommend, as it was a great experience.

April 13, 2020

Excellent! Friendly, professional and considerate and thanks for coming out during a pandemic!

April 12, 2020

very 1st on our phone list

April 11, 2020

All good! Smart polite great mechanic

April 10, 2020

Service Technician was very professional & explained everything clearly & thoroughly from the problem, the repair needed to fix it, to the pricing of parts and labor. ALso, worked efficiently and very neat.

Service tech was very friendly and knowledgeable about the problem we had. Showed us exactly what was wrong and how it happened. Very polite and I highly recommend this company for repairs. We will definitely use them in the future

April 9, 2020

Worker was great super job very upbeat and polite

April 8, 2020

I had a very pleasant overall experience. Calling and scheduling the appointment was easy. I was sent a confirmation email with a photo of the technician so I knew exactly who to expect. The technician was friendly and worked quickly and effectively.

Appliance master has always been fair. They do the job and get the parts that fix what I need done they do not play games that's why I like appliances master

April 7, 2020

The technician, Patrick, was very polite, informative and I would definitely ask for him if I needed any future repairs.

Very nice service agent!

April 6, 2020

As usual, we received great service from your technicians. The Technician arrived on-time and was professional.

We have been very please with Appliance Master. They returned my call from over the weekend. Scheduled an appointment for the Monday and the technician was very early and very knowledgeable and very pleasant. We are repeat customers!

The young man was pleasant, helpful, and knowledgable. Thank you.

April 4, 2020

Very polite and very professional.

April 2, 2020

Each time I have needed an appliance repair you have always arrived within 24 hours, even now during these difficult times. Thank you for your reliable service, friendly technicians and dedication to your customers.

Every interaction with your company and its personnel met or greatly exceeded my expectations. The turn around time on our service calls was amazing, all same day service. John is an amazing tech. I will definitely ask for him in the future.

April 1, 2020

I was impressed they were able to come next day. Repair technician was even a little early! Scheduling was easy and overall was a great experience. Would use again!

March 31, 2020

I can’t tell you how much I appreciated you guys responding in light of all that’s going on in the world right now. Failing to address the issue would likely have resulted in a fire. And the tech did a great job of making our “new normal” comfortable

Repairman was very professional and returned things to better condition than before. I was pleasantly surprised with the whole experience!

Appliance Master is one of the best company’s that I have used in many years. Always on time and the technicians are knowledgeable and very friendly. No games played. They give you a fair estimate and stick to it. We are a customer forever.

March 30, 2020

We have been using you for years. Your technician are always on time and do a great job. They explain the problem so that I can decide what to do.

March 27, 2020

i liked John, very knowlegable and friendly. i would love for him to come back hes a great employee!

Jeremy was quick, efficient, professional and cautious with this corona virus freaking us all out.

March 26, 2020

Tech knew exactly what was wrong and told us how to fix it with no repair needed

Always responsive and care about my issue. Technicians are professional and friendly.

March 24, 2020

Our tech was knowledgeable, friendly, and professional. He knew exactly what was wrong with our oven, explained it to us clearly, and told us exactly what it would cost. He had the necessary part on his truck and had the repair done in minutes.

Pleasant experience. Excellent service

Very responsible and customer focused service

The service rep was friendly, quite competent, and efficient. The repair was done quickly and completely.

March 23, 2020

I sincerely appreciate your service especially during this time. Luis was efficient, courteous and professional. I will definitely contact you again should the need arise. Thank you again!

The technician arrived with 30 minutes of my call. He was polite, friendly, and impressively diligent in searching out the parts he needed to effect the necessary repair. I look forward to its completion after the replacement parts are installed.

March 22, 2020

Donnie was very helpful

You are the best. That's it!

Excellent service! So helpful and willing to do the best work/service during the Covid-19 outbreak. Thank you so much!!

March 21, 2020

Love these guys

March 20, 2020

Arriving on time and professionally fixing my washing machine and refrigerator, two different times. Even though I would prefer my appliances to never break, I now know I can call Appliance Master and get a quick response and professional repair.

March 19, 2020

Thank you, you saved my life!

Great service. Would highly recommend!!!!

Greg is a star!

Second time I have used your services and each time was completely satisfied with services provided. Would highly recommend your company and will continue to use Appliance Master in the future.

My technician was actually a few hours early which really freed up my afternoon. His diagnosis was very insightful. Our oven is working again for the time being for which I am grateful.

March 18, 2020

John G. is a true professional. Does the job requested, is courteous and knowledgeable, all in an efficient use of time.

John P. was very knowledgeable and professional. He explained what he had to do, verified the issue and fixed my dryer in a timely manner. I definitely would call Appliance Master again and ask for John P. Thank you

March 17, 2020

very impressive - on time, thorough analysis and great recommendations. Absolutly clear on what the issue is and what it will take to fix it when the part comes in. I expect the actual service with part installation will be as thorough

Everything was really wonderful. Couldn't ask for better service. The only thing is that I didn't receive my invoice via email.

March 16, 2020

The technician John G. was very professional and explained the issue with my refrigerator. He told me what part needed to be replaced and the total cost. Also he came the same day I called which was great so I didn’t have to wait.

Very nice person and do what he was doing....

I have been very happy with the repairs and the professionalism of the repairmen.

The entire experience with Appliance Master was extremely pleasant. I was able to get an appointment quickly, the technician was wonderful, and there was even a coupon. I would definitely use this business again.

March 14, 2020

Lewis is the best!!!

March 13, 2020

Excellent work done in a timely manner too.

Excellent job done

Excellent Service! The Tech. had to deal with a unique situation that came to light during a cleaning. The Tech. handled the situation very well and professionally. Very happy customer!

Appliance Master was able to fix my 20 year old GE wall oven. A replacement would have cost $1795. Thank you Luis. You are the best!

March 12, 2020

Donny was very knowledgeable and diagnosed the issue with my washer very quickly. My appliance is not going to be repaired due to age vs.cost of new, he was very helpful and explained everything. Have used Apploance Master be fore and will again.

March 10, 2020

Donny is a very personable guy knows his stuff Thank You

March 9, 2020

Lius was very clean he made sure he put his tool box on a mat as not to damage my hard wood floor. Also when he pulled out our frig he protected our hard wood floor with a moving hard plastic mat.

It was a pleasure

I wish you would give senior discounts. Luis was wonderful!!!

March 7, 2020

Friendly and helpful. Thanks!

Greg was spot on about diagnosing the problem and correcting it.

Very satisfied with timely response and service.

March 6, 2020

Very knowledgeable

Technician was friendly, professional and answered questions about another appliance in my home. Gave me good, honest advice about that broken appliance. Did a great job!!!

Technician John was very courteous and professional.

March 5, 2020

Louis is great and I would definitely request him again!

Knowledgable, competent and friendly technician.

I am a retired HVAC tech and have know many service tech. Persons over my past 30 years in the field and I would rank Louis as a very knowledgeable and personal technician. I would only ask for him to service my appliance and my families as well.

March 3, 2020

Tom was fantastic

Great service. Technician indicated when showing up, was friendly, undertook efforts to keep area clean.

tom has been at my home before to service a refrigerator it was nice to see him again---knowledgeable and courteous

March 2, 2020

Technician was outstanding!

February 29, 2020

Greg is A+++

February 28, 2020

Very nice. He explained everything and answered all my question.

February 25, 2020

Tommy was great, and while I have to wait for parts, I have every confidence that my repair will be done correctly and my wonderful old dryer will work like a charm! Thank you.

February 24, 2020

Greg is awesome!

I loved this technician.

February 23, 2020

Luis was very friendly and professional!

February 21, 2020

I was extremely impressed with the service and professionalism of John and I would absolutely recommend Appliance Master to any one needing repair.

Nice, polite and knowledgeable technician. Plus no time wasting.

Donny was great! Very knowledgable and knew where to get started to diagnose, troubleshoot, and resolve the issue. He was also very efficient in his work. Communicated each step along the way. Feel very comfortable that this issue is resolved.

February 20, 2020

very knowledgable answered all my questions was courteous and efficient.also very professional.

The tech was super professional and polite he stayed in contact with me about his arrival time and I would highly recommend this gentleman for a job

The technician was knowledgable and professional. He explained the charges and warranty on the new part. We are very pleased with the service provided.

February 18, 2020

Patrick was very pleasant prompt and knowledgeable Answering all of my questions.

Excellent Ed by service and great tech!!

Nicely done. All contacts have been uniformy possible. Problems solved with care and transparency.

February 17, 2020

John was professional and personable. He did a terrific job and showed me what was wrong with my dryer before fixing it. I would request him when needed.

Luis was great and very knowledgeable!

February 16, 2020

Patrick was my technician and he was very prompt, efficient and friendly.

February 14, 2020

The technician was kind and worked quickly to diagnose the issue along with sharing recommendations. We definitely felt like we could trust him and would DEFINITELY use Appliance Master again.

he was professional and very good

We had a handsome young man who was very friendly and proficient. Thanks!

February 13, 2020

Donny saved the day vey knowledgable technician


Excellent service. It is a pleasure working with a company such as yours.

Our technician (Patrick) was great — knowledgeable, highly competent, and fully engaged in finding and correcting the problem. Absolutely will want Patrick back and would recommend Appliance Master to anyone!

Finding a tech to repair your appliance is always a challenge. There’s always the ‘unknown’ will they be on time? Do they know what they are doing. Will we be comfortable with the tech? No longer a challenge for us, Appliance Master is the answer!

February 12, 2020

Jeremy and assistant were prompt and finished the repair very quickly. Am very pleased with the prompt as possible and courteous service with your company. Thank you!

February 10, 2020

We have always been extremely satisfied with Appliance Master, and we are happy to recommend them to our friends.

The technician was professional and knowledgeable. I would highly recommend him.

February 9, 2020

Just like to say Don did a fabulous job on our GE stove. wasn't an easy fix. kept me informed on the status of the parts and excellent customer relations skills very pleased with the work performed. thanks bruce t

February 7, 2020

As I said in another message my whole experience was excellent . Beginning with fast scheduling to the smart and polite technician Patrick. He went out of his way to take care of small problems and explained his work.He’s a Great Asset for you.

They called me this morning to say my part was in. Patrick arrived a few hours later to put my washing machine back together. I highly recommend Appliance Master!!

February 6, 2020

Excellent customer service.....technician was friendly, knowledgable and was able to repair my oven during the initial visit.

Your service is always excellent

February 4, 2020

They were able to send a technician the same day I called. Patrick was very friendly and went through everything that he found while examining my washer. I will definitely call them again!

The technician was very knowledgable, polite, and respectful of the customers time and home.

February 3, 2020

Very nice thorough technician. Very clear on what to expect and what the cost might be.

January 31, 2020

Very pleased with service calls

Tom was very helpful. Thanks!

The technician was clear about what he was Repairing on my refrigerator. He Gave an estimate. Was punctual, and Left the area he worked in clean. Customer service representatives were very accommodating and polite when scheduling an appointment that was most convenient for me.

January 29, 2020

Techs were very professional in completing my cook top repair

Jeremy was friendly and very competent. Great experience. The service was excellent.

Patrick is very professional and does an excellent job!

Jeremy was great!!!

Our technician was absolutely wonderful. He was very nice and very communicative.

January 27, 2020

Very polite and professional repairman. He did an excellent job going over what was wrong and explaining our options. Could not have asked for better service.

Always a positive experience!

January 24, 2020

Greg expertly diagnosed and solved my refrigerator problem. He took the time to explain everything to me and gave me insight to avoid this issue in the future. Excellent customer service!

January 23, 2020

He was very professional and explained exactly what he was doing and why. I felt very comfortable to have him in my home.

Tom was so pleasant, and so efficient---we hope to have him come back to install the part he has ordered for our oven.

Very professional, friendly, knowledgeable

Jeremy was friendly and efficient.

January 21, 2020

Great job Thanks

Excellent serviceman. Saved me as lot of money by repairing my sick refrigerator. Works perfectly.

January 17, 2020

Technician was excellent and knowledgeable!

January 16, 2020

I always have a great experience with appliance master. They are always on time and very reliable. I will continue to use them

Always satisfied with service from scheduling to service repairs.

January 15, 2020

Donnie is punctual, professional, honest and efficient. We most certainly will ask for his expertise when we are need in the future.

Tech was very professional.

Great service

January 14, 2020

Jeremy did a great job! Thank you!!!

outstanding service tech. Prompt, polite and curtious

Steve was personable, professional and thorough, making sure he looked into all of the potential concerns. While waiting on hold with a parts supplier, he also took it upon himself to diagnose a noise coming from our kitchen refrigerator.

Patrick was very friendly and professional!

January 13, 2020

He was personable and efficient!!

Very competent and trustworthy

Great people to work with and our dryer was fixed quickly. The technician explained everything he was about to do and was very friendly. We will definitely be calling Appliance Master again if we need help in the future.

Always a pleasure to deal with Appliance Master and the technician Tom, who has helped with repairs several times during the last couple of years.

January 11, 2020

This is our second experience with Appliance was great once again. Tommy K. was wonderful...I strongly recommend him. Truly a professional. Thank you appliance master!

I was able to schedule an appointment for the same day and the technician was on time, polite and explained everything that needed to be done.

January 10, 2020

Very friendly, courteous & knowledgable. Explained everything & gave us advice.

Our technician mastered the entire problem. He explained about the broken piece. Also gave us tips of how to keep the dryer nice and clean.

January 9, 2020

Greg was very pleasant and professional. He took care of the leak in short order. Excellent service!

January 8, 2020

Very polite young man.

Can't speak highly enough about Appliance Master. Everything was done right on time and fairly priced. Your Service Tech, Jeremey, is top notch, and adds another level of confidence to your service because of his professionalism and expertise.

January 6, 2020

Jeremy was very professional, knowledgable and friendly.

January 4, 2020

Your Technician was quick and clean,as he worked. He found the problem and repaired, as needed. Yes I would ask for him again !

January 3, 2020

Technician was knowledgable, thorough and was able to diagnose root cause of problem with my washer quickly.

January 2, 2020

Tommy is awesome....

Excellent in every way, professional & qualified. Very happy.

John demonstratied both product familiarity and competence in diagnosing problem. Washer stopped spinning in mid-cycle. I disassembled entire machine, changed coupler, inspected clutch, motor, transmission and water pump. John found it was trans.

Quick, efficient, friendly and knowledgeable

January 1, 2020

Steve was pleasant and knew the problem right away. He was helpful with suggestions.

December 31, 2019

He gave me valuable information regarding the care and use of my appliance.

Everything was very professional from the first call to the repair.

Donny was a great technician. Very friendly and kept me informed about what he was doing.

December 30, 2019


December 28, 2019

Our dryer began squealing on Christmas eve. Appliance master had it fixed by 10:30am on December 26 after I scheduled an online appointment. Pretty impressive. Technician was knowledgeable and courteous.

December 27, 2019

Very happy

Jeremy arrived right on schedule and repaired a dishwasher that wasn't draining with ease. He showed me what was wrong, and ran the appliance four times before leaving. Incredibly kind and efficient. We will definitely use your company again.

December 26, 2019

Tom was so profressional and very accomodating to our needs

always excellent service

The repairman arrived on time and was very nice. Explained the problem and fixed the problem in a very short amount of time. I would recommend Appliance master to my friends.

December 25, 2019

Yes your technician was outstanding!  Donny came 10 minutes early. He came in he was very clean he dismantled the dryer gave me the estimate and informed me exactly what was wrong and how he was going to correct it. He brought in his shop vacuum and cleaned the interior of the dryer out completely and wiped it down. Keeping me informed the entire time and changing the vent for the lint catchup. Because the tube going to the outside was not the right one he instructed me how to check it in the future to stop any risk of a risk of a lint fire. He cleaned the entire area when he was done make sure that I got my discount. He certainly knew his stuff catchy and was very personable I would definitely ask for this technician again and if I had any further work.

December 24, 2019

Tom is great. i was able to change my filter myself under his direction.

Excellent service

Jason did a good job once he got his head around the problem.

December 23, 2019

The technician was so polite and helpful. Very impressed!

December 20, 2019

Tom was fast, efficient, and informative. After getting the new part he returned two days before scheduled. Very pleased.

Donny is the great. However , I feel the troubleshooting process is made more difficult because of a lack of knowledge of Gaggenau

December 19, 2019

Technician was very knowledgeable and quick to figure out problems. Also very nice.

Figured out the issue in great time.

December 18, 2019

John was very knowledgeable and helpful. I felt confident that he thoroughly examined the issues and provided good advise.

Very helpful technician

Everyone we spoke with was very courteous and helpful. We were really impressed with this and with the promptness of our service.

December 17, 2019

Tom was terrific and made it to our house despite an ice storm this morning! We are grateful to him for going the extra mile to complete the repair.

December 16, 2019

Donny was very thorough in his diagnosis and very friendly

Very quick response and service

Completely satisfied with the repair of my Viking oven. Greg is an honest and competent repair technician. I would not hesitate to recommend Appliance Master to anyone who needs repair of house appliances. Thank you.

Very professional repair was done.

December 12, 2019

Ease of scheduling appointment

December 11, 2019

Outstanding service from Patrick. Plan to call Appliance Master again soon for addition troubleshooting service.

December 10, 2019

The technician was wonderful. I had a back spasm just before he arrived. When he finished looking at the dryer, he waited for my husband to return. He was very professional and very knowledgeable about the dryer. High praise for this young man.

Tommy did a great job in diagnosing and getting to a solution. Very helpful and friendly.

December 9, 2019

Our technician Tom went above and beyond when he came to service our washer.

he knew by the code what was wrong with the dishwasher - no need for an estimate!- he went to work and repaired it quickly! very pleasant as well!

December 8, 2019

excellent service

December 7, 2019

The service was very thorough. Also, the technician very helpful with recommendations to optimize performance, and operability, of our LG clothes dryer.

I've used Appliance Master before and I have the same results each time no problems. I've used manufacture repair companies they don't compare.

December 6, 2019

very prompt service. jason did an excellent job in detecting the issue.

Two days before Thanksgiving and not only did John show up at the beginning of the scheduled window, he fixed the refrigerator that had been broken for months in a matter of minutes! Happy Thanksgiving to us and we LOVE Appliance Master!

Always happy with my service.

I was so pleased I sent your phone number to a friend in Washington Crossing

Your Tech Donnie is personable and smart. We appreciate his service!

December 4, 2019

Greg is knowledgeable, courteous, efficient, prompt and pleasant. He has serviced all my kitchen appliances in the last few years.

The guys were great, informative, really nice to my dogs and fixed the problem!!


So professional, nice guys very knowledgeable and gave us great advice about the dryer.

December 2, 2019

Very professional nice and informative

November 29, 2019

Always a professional experience with your company.

November 28, 2019

Best technician I ever had

November 27, 2019

The technician was knowledgeable and professional!

It was a wonderful experience and I would highly recommend your company

Patrick explained everything he was about to do and while he was doing the work. He cleaned up and was very friendly. He showed up on time which to me is helpful for my time.

Excellent service

November 26, 2019

John is amazingly knowledgeable & explains everything in great detail-pleasure to have in my hone.

Great people to work with!

My technician, Tommy, was excellent. He had the patience of a saint bc my dishwasher was giving him a really hard time but he made sure it was perfect before he left. I appreciate his perfectionism.

Should I need an appliance repair in the future please be sure to send Abe. I will fit him into my schedule.

November 22, 2019

Everyone from the person on the phone to the technician was extremely professional and courteous.

excellent customer service, fast and courteous. The technician was awesome.

My visit was to diagnosis a concern that I had for the seal on my refrigerator. Unfortunately parts are not available b/c of the age. The tech was very helpful and supportive in guiding me for alternatives.

November 21, 2019

Tom arrived on time, identified the issue and gave me an estimate in 15 minutes and presented me with a set of options on how to proceed. I appreciate his politeness and professionalism

The technician was polite and i think he did a thorough job.

November 20, 2019

Folks making the appointment get as much credit as the technician !!

Very pleased! The problem was diagnosed, parts were ordered and, as soon as they were received, we were promptly rescheduled for repair to be made. Jeremy B. was professional and courteous. Thank you!

November 19, 2019

Technician gave great effort trying to solve appliance issues, He was very pleasant and professional. Did a great job.

Jerome is always on time and a pleasure to deal with. I would definitely call Appliance Master again and ask for Jerome.

Glory Glory Hallelujah!!!! Thank you Tom! We have ice again!

November 18, 2019

Technician was awesome and taught me about my appliance.

Very professional, knowledgeable and friendly

November 16, 2019

pleasant working with you

November 15, 2019

Technician was professional, friendly, knowledgeable. Very satisfied with the tech and the company. Will definately call them again if needed.

Excellent service. Very knowledgeable about the problem. Fixed the issue quickly.

Quick diagnosis, and able to solve the needed problem while we still wait on new parts.

He worked to ensure job was completed

Courteous, Prompt & competent!!!

November 14, 2019

Donny was very helpful. He has been here before and is always very straightforward, prompt and pleasant.

My tech actually arrived a half hour early (yay!) and was very sweet to my big, over-enthusiastic dog. I always appreciate that.

November 12, 2019

Tom provided me with an excellent evaluation and options. He provided clear explanations.

November 11, 2019

The technician was efficient and helpful He was in and out in 45 minutes and did a great job. Thank you Appliance Master.

The technician was knowledgeable, helpful, and courteous.

Tommy was EXCELLENT!

November 10, 2019

This second technician was excellent. Completely understood the issue and fixed it. He also was more personable and better represented your company.

November 8, 2019

Donny was determined to figure out our dishwasher issue and stayed until he did. He was professional and I would highly recommend him. Thanks, Donny.

November 7, 2019

Donald was great - very informative and helpful.

November 6, 2019

Good tech . Nice work

The technician was extremely knowledgeable and helpful.

November 5, 2019

Jeremy was efficient and professional. This is the second time I've turned to Appliance Master for its excellent service.

November 4, 2019

My tech was great. Very informative and helpful figured out the issue in no time at all, ordered the parts came back and the fridge works great.

Tom was friendly and knowledgeable, and fixed our oven quickly. I will be saving Appliance Master's number for future repairs!

Lloyd worked on the dryer for a while. Problem was intermittent, which made the diagnosis more involved. He worked through it, solved the issue and got the dryer going again.

November 3, 2019

He was very polite and explained everything clearly.

November 1, 2019

Greg is always thorough and explains everything. A pleasure working with him

October 30, 2019

excellent service and service person was informative and very efficient! I will use your services again`

Tom was awesome! He is super knowledgeable and honest. I really enjoyed working with him.

October 29, 2019

Technician was knowledgeable and friendly

Greg was friendly and very efficient. He cleaned up and put away everything he had taken out.

The Tech was outstanding, professional and honest

October 26, 2019

Donny really knows what he is doing. He is able to zero in on the cause of the problem and understands how to fix it. He is very pleasant, efficient, on time. Everything an appliance repairman should be, a treasure.

October 24, 2019

John and his trainee were very professional, courteous and diagnosed my problem in minutes.

October 23, 2019

I have used appliance master for outside refrigerator, dishwasher and in house refrigerator and will definitely recommend and use them again.

October 22, 2019

Once again, Appliance Master came to the rescue! And hats off to Jason who did a great job!

Tom the technician was very knowledgeable, timely, helpful and friendly. Would definitely use appliance masters again.

Tom was very professional and extremely knowledgeable. We are very happy that we called your company and had Tom as our technician. We will be having a repair done to our dryer and we will no doubt be in the best of hands with Tom. Thank you.

October 21, 2019

I appreciate that the confirmation email included a picture of the repair technician. Also, he was friendly, courteous, and professional.

October 19, 2019

Friendly and courteous

October 18, 2019

Appliance Master is the best repair service you can get they always know the problem they always know how to fix it and they can always get the parts no bulshit stories they do the job

A part is being ordered to complete the repair. We had another company come out and the "service guy" said how hard it would be to remove the unit from under the cabinet due to flooring and other issues. John was able to remove it in 5 minutes.

Found a very simple fix for my problem. Thank you!

October 16, 2019

Jerome was professional and courteous.


Tom was pleasant and efficient in diagnosing the problem.

October 15, 2019

Tom was very professional and knowledgeable. He assessed the problem, thoroughly diagnosed the machine and explained what our options were. I would gladly have Tom come for any future problems with this machine.

October 14, 2019

Donny is the "best" I would like him ..He really knows his stuff.--- I have used Appliance Masters for the past 12 years and am thoroughly satisfied and have recommended you to my friends

Will refer this company to anyone needing repairs!

October 11, 2019

Prompt arrival, completed repair in a timely fashion and ensured my dryer was working as expected prior to leaving. I will use appliance master in the future! Thanks!!

Technician was very professional and personalble.

Technician was very polite, knowledgeable and friendly.

October 9, 2019

Appliance Master has always been honest and upfront with us on all repairs we have called them for.

The technician kept me informed about the diagnostics results and provided the needed information for next steps.

October 8, 2019

tech was so nice, so clean he knew what he was doing.fixed the problem and didn't even make any mess. very respectful,very hard working to get the job done as quick as possible. I am very happy with the service, punctuality i will use your company.

Tom was very thorough and explained everything to me about my washing machine problem, so I could then make an informed decision. He was very polite and professional.

October 7, 2019

I have already referred Appliance Master to a friend.

October 6, 2019

Jerome was great as well as the company in general.

Excellent knowledge of appliance. Courteous and polite. Punctual. Fixed the issue on first service call. Thank you!.

October 4, 2019

Jeremy and Patrick were great. They were friendly and knowledgeable and explained everything to me.

October 3, 2019

Problem was diagnosed quick and a plan set in action to get it fixed.

Donny was polite, provided answers to any questions I had and very efficient. He gets a gold star from me...

I will diffidently call appliance Master on any future repair on any other appliances

Great experience!

October 2, 2019

Honest, reliable service. I was impressed that they called to inform me that they would be a little late , even although, it was still early in the timeframe they gave me. I will most definitely use this company again.

September 30, 2019

Donny is a great technician.

September 27, 2019

Very friendly and knowledgeable.

September 26, 2019

the tech. was very nice, respectful and very clean he took off his shoes I stated that I have white carpet and he was so understanding, also after he repaired & saw issue I had with dryer he cleaned the whole area and put in trash. very nice service.

They were on time and very professional and nice. Answered all my questions and could not be more helpful. I will definitely call them again in the future!

September 25, 2019

Our service technician was excellent. He was friendly neat and very informative. He clearly knows his job and wants to give a very good customer experience.

September 23, 2019

Abe was thorough in diagnosing the problem with my front-loader washing machine. I was very happy with the overall servicing of my clothes washer. Would definitely call again.

The technician was amazing! He was in and out in no time.

Excellent service courteous professional very knowledgeable of appliances and repairs

Jeremy was friendly and very professional. He discussed his finding with our double oven, that possibly needed a new keyboard pad. I appreciated his advice! I would surely recommend him and Appliance Master to a friend!

September 21, 2019

Great job, on time, helpful, pleasant. This is the third time I've used Appliance Master, and I will continue to use them!

September 20, 2019

The customer service from the office to the service men that came out was Beyond helpful.

September 19, 2019

Excellent services, clean and tidy, clear information and very pleasant technician!

Jerome was great

September 18, 2019

Very knowledgeable and courteous technician.

Donny is great, honest and our preferred tech!!

Tom was very professional and knowledgeable.

Very nice technician very helpful and informative

September 17, 2019

Was very informative and polite. Explained all the details with fixing our washer.

Greg diagnosed our problem. It was difficult, as it was an intermittent problem. He cleaned out under the washer mechanism and gave us advice on preventimg future problems. This is the second time I have used Appliance Master and highly recommend

Technician was very helpful.

Tom was the best!! Very professional, kind, patient and answered all my questions.

September 13, 2019

This was my second time using Appliance Master for a repair. The first time was for a gas oven that required a new ignitor assembly. I've been very satisfied both times with the technician, the quality of the work, and the price to repair. Thanks!

Jerome was thorough, knowledgeable, and answered all my questions and concerns.

Tom came a day early for a broken fridge - He's the best!

Tom was very knowledgeable and informative. He really helped understand the options clearly.

Great experience during a dire need of a fix. Awesome work

September 12, 2019

The technician was very friendly and helpful. He did an excellent job and i would definitely recommend this company to my friends and family.

September 11, 2019

John, my tech, seemed thorough in his diagnose. Importantly, he explained my options re repair or replacement of the refrigerator. He worked neatly and confidently. Thank you very much....will use your company/ John again!

September 8, 2019

Jerome was conscientious, courteous, and efficient. Very happy with his work.

September 6, 2019

Tom is a professional technician and immediately diagnosed the exisiting problem with my refrigerator. Parts will be ordered and I will have them come in and do the repair.

September 3, 2019

Excellent was very knowledgeable, friendly and personable. Issue fixed!

Tom S. was very professional, on time, and up-front about repair costs. We would have him return for future repair needs of our appliances.

August 29, 2019

work was done ahead of schedule

August 28, 2019

Another great Appliance Master service appointment by Tech Jerome to do a quick installation of a new latch for my Whirlpool dryer door. Once again, he was extremely polite, timely, competent and thorough with his work. My sincerest thanks!

Very professional and fixed the problem. Very satisfied customer.

August 27, 2019

I had a very positive experience. Greg F is a great technician and provided exceptional service. He took time to explain as well as checked other parts of the washer given its age. He helped us avoid future issues and extended the life of the machine

Tom was awesome! Very friendly, professional, and knowledgeable. I will request him everytime.

August 26, 2019

Well done service. Hopefully the new part (diode) will correct the problem. John is a nice guy!

August 23, 2019

My sincerest thanks to Jerome B., Service Technician, for his outstanding service provided on 08/23/2019 to repair my Whirlpool dryer. He was extremely prompt, pleasant, polite and professional, and his work was very competent and thorough.

August 22, 2019

Donny was great. He explained things to me as he proceeded to troubleshoot the problems.

Jeremy was the technician who came and fix our Blue Star oven. He was professional and knowledgeable of the product.

August 21, 2019

very satisfied. Tom was professional, pleasant, and he thoroughly explained repair needs.

Your company is very reliable. I highly recommend Appliance Master to friends.

August 20, 2019

Jerome was friendly, efficient, and professional. It was one of the easiest service calls I’ve had!

Our two experiences with Appliance Master (and the same technician Greg F.) have been excellent, and we will surely call on you again.

The technician was very professional and pleasant.

Communications regarding my service call were welcome and courteous. Jason B. performed the requisite service w/ care & knowledge, kept me informed along the way. He was specific in his approach and clean-up. Thank you-very positive experience!

August 16, 2019

I was extremely pleased with the service tech and with the person that answered the phone. I didn’t, get her name. She was extremely polite and helpful.. Thank you

Professional courteous Great service

August 15, 2019

My technician was very knowledgable and professional!

very good tech, persistent in finding the diagnosis and very helpful

We were very happy with Tom coming out to fix the oven door. We would recommend Appliance Master to our friends. Thank you for great service.

August 14, 2019

Very Professional Looking forward to completing the repair ASAP. Waiting for parts to schedule completion.

Very easy to do business with, thank you.

August 13, 2019

Excellent service as usual. TYVM!

They guys were awesome. Very professional and nice. They explained everything that need to be done. Very happy as a new homeowner to be able to trust a company. Would absolutely use them again.

August 12, 2019

Excellent customer service. Technician was knowledgeable and thorough.

He is fantastic, punctual, and very knowledgeable.

when i called i did not expect repair person to come same day. came about 1 hr after i called . Very nice young man. Polite and explained everything.

August 9, 2019

We were given outstanding service by your Technician

August 8, 2019

Tom was very good about explaining what was wrong with our appliances and our choices about repairing them - costs for parts and labor. He explained step by step exactly what was involved and answered all our questions efficiently. Very good service!

Spent time educating me on use and maintenance of the appliance which was helpful

August 6, 2019

Very satisfied.

Excellent service and the tech was very knowledgeable.

Donnie is absolutely the best! Our refrigerator has an annual leaking problem. This is the third time it's being repaired. Donnie figured out the root of the problem and is coming back to finally make the refrigerator leak free. Hooray!

August 5, 2019

My clothes washer was repaired in a timely manor and there technician was very professional.

This is the second time I am using Appliance Master. I am very satisfied both the times.Thank you for your great service.

He was outstanding

August 1, 2019

Donny was very professional, explained everything as he went along, very easy to work with.

July 31, 2019

Tom was wonderful. Fast, efficient and HONEST! The best!

Prompt, courteous and informative. Highly recommend.

July 30, 2019

Service technician was great!

July 29, 2019

Rich was on time, very professional, fixed my dryer when the part arrived. I am very pleased.

July 27, 2019

Professional and knowledgeable!

Tom was excellent! On a scale of 1 to 10 (ten being best) we give him a 12! Whenever we call for service, we are never disappointed, you and your techs are great.

July 26, 2019

The technician was very polite and certainly knew his job! He did a super cleanup. You should clone him.

The technician Jeremy was very friendly and professional on both visits. Very happy overall with my Appliance Master experience. Will definitely call again if i need service in the future!

July 25, 2019

love all your employees! pat

Tom was great. On time,friendly. Fixed frig and even cleaned up water on floor from broken ice machine

July 24, 2019

Overall an excellent experience. The technician quickly identified the faulty thermostat of the SubZero refrigerator and explained the diagnostic approach and recommendation. Upon consultation with me he investigated availabiity and ordered the part.

July 23, 2019

Fixed on the spot and done right!

He was friendly and competent. Answered our questions and was honest in his observations

Abe B is an experienced technician and a careful worker. He took the time to figure out what could be wrong with the refrigerator before taking things apart. He protected our kitchen area before working. Problem solved. Recommend 100%.

July 22, 2019

Jeremy was knowledgeable and professional in his service call on my broken washer. Many thanks !

July 21, 2019

Jason was excellent. He arrived early, was very professional, knowledgeable, courteous, diligent in his work, and effective. I would definitely recommend him and welcome him back, should he return for a future diagnostic, repair, or installation.

July 19, 2019

Abe was very polite. He actually had the repair piece on his truck and fixed the washer right away..

Daniel King was knowledgable and a good communicator.

Best money I've spent on any repair service. Technician courteous, knowledgeable, and practical. Shared tips on maintenance and care that will save me future trouble. Highly recommend this firm.

Technician was very professional and very nice. He explained everything to me.

Very prompt, thorough and professional

July 18, 2019

From the initial call to the actual appointment with the tech, I experienced the best customer service. You are all so pleasant to deal with! Everyone is knowledgeable, polite and efficient. Great pricing, too! Thank you.

John is the best. Nicest tech I've EVER worked with.

He was so terrific. Found a way to turn on broken burner

July 17, 2019

Everyone was professional and nice. He had to come three times to fix the fridge and we hope the third time is the charm.

After 2 bad experiences with a different company, Mike was sent to help us and he was wonderful. Very pleasant and knowledgeable.

I was extremely pleased with Jeremy's professionalism, service, knowledge and helpfulness. He went above and beyond simply repairing my washer. He also showed me how to clean the filter on my fridge and helped to do it! I definitely recommend!

July 16, 2019

Technician showed up on time, with the parts needed and quickly made the repairs. He was in and out before you knew it and my oven was back up and running.

Donnie was extremely knowledgeable and very professional. He explained the problem and made a great suggestion on how to make improvements.

July 15, 2019

Your technician was well-informed, competent, efficient and friendly.

Wonderful customer service. Very happy.

Greg was very helpful in his explainations. He was friendly and professional. I’d definitely recommend this company.

July 12, 2019

Donnie was OUTSTANDING! He was courteous, sweet and very professional. He was very helpful and cleaned out my freezer for me before returning the food back inside. I was very, very impressed with his level of service and professionalism! Thank you!

July 11, 2019

Tricky problem but John was persistent and super helpful

Tom was the best prefer I. The future he does all my service calls

It was a good experience. Problem was taken care of.

July 10, 2019

Our tech was pleasant and knowledgeable. He kept us informed throughout his diagnosis and explained everything in detail. I will definitely spread the word to my friends and neighbors

Quick diagnosis of problem. Courteous. Excellent service.

John was fast, efficient, friendly, and gave me good info on "reliability opinions on various brands of appliances" for future reference based on his experience. A good man and a very good technician. I'd invest more training in him as a "keeper"

July 9, 2019

Mike was GREAT! Of course! Thank you. Arnie

Tom explained clearly what was happening and what had to be done to fix it.He also let me know the online reviews about my washer. Dissipointed I purchased a Samsung. Your service is great. I will always call you first.

July 8, 2019

Very nice quick

Mike was very professional and efficient. I am so glad that I have a service company I can depend on. This is the second time he was here and I will definitely call again for any appliance when needed.

July 6, 2019

Dan is a very competent professional. We were glad for Appliance Master to employ such a top notch service.

July 5, 2019

John was friendly and was excellent at explaining the problem and making the necessary repairs.

Quick scheduling of service. Fair pricing. Excellent service.

Fantastic response to urgent call. Competent tech

July 4, 2019

they went above and beyond -- they were very helpful - thank you!

July 2, 2019

I was familiar with the technician, Donny, from the last service call I had with Appliance Master. He is very knowledgeable and trustworthy. I highly recommend him as a technician.

July 1, 2019

James was early, polite, and professional. He was very informative and helpful.

Men were very professional and courteous. Also seemed very knowledgeable with the problem.


June 28, 2019

Jeremy was very good to figure out problem. Had to order part and when it comes on they will be out to fix problem!

The technician arrived earlier than the scheduled time, and he was courteous, extremely professional, and very knowledgeable, I could not have had a better technician!

John G. was courteous, friendly, professional, good knowledge of the Miele Dishwasher issues and diagnostics.

June 27, 2019

Very knowledgeable technician easily riled my appliance

Yes - Tech was awesome. I would recommend him to anyone.

June 26, 2019

Wonderful technician.

John is very good tech

June 25, 2019

Technician took the time to discover the cause of the leaking.

We found the technician Tom to be professional and knowledgeable.

Service person was very courteous and very knowledgeable.

June 24, 2019

Daniel was very nice and professional. And he didn’t mind my dog by him or my loud baby!

Excellent bb

The office called and let us know exactly when the serviceman was coming. The technician explained what was wrong with our refrigerator.

June 21, 2019

Jeremy was prompt, courteous and polite. He diagnosed and explained the problem clearly. It was a pleasure having him work on our washer. Would recommend him and appliance master any time.

John worked very hard to diagnose our problem. He did a great job. We would definitely request him again.

June 20, 2019

Greg was great! On time, efficient, really friendly and gave lots of additional tips on how to best maintain our appliances. It was a great experience and he is a very knowledgeable technician!

Terrific technician

Donny is a great technician.Very capable,smart and persistent on a difficult job. I highly recommend.

June 19, 2019

The technician was on time. he explained what the problem was, how it would be remedied and answered all of my questions. I was happy with the service I received.

We would recommend your service because of the quick response and efficiency. Also, Lloyd the Technician was terrific! He was prompt, friendly and accommodating. He explained his service as he was working on our dryer. He got our dryer working again

Tom is an excellent technician and a very nice person as well.i would highly recommend him to anyone needing appliance servicing

June 17, 2019

Our technician Greg was professional and thorough. We are very pleased with his work.

They were polite and very professional as well as knowledgeable. Pleasure to deal with.

June 16, 2019

Jeremy is great!

June 14, 2019

Brian was an excellent mechanic. Don’t let go of that guy, they’re hard to find.

The whole process was nice and easy from making appointment to getting email confirmation and a reminder call. Technician (Greg F.) was timely, courteous and reliable. Excellent service.

June 13, 2019

My technician was very knowledgeable. He answered all my questions and gave me his honest opinion regarding the diagnosis of my refrigerator. I will definitely call Appliance Master in the future.

jeremy actually called ahead to tell me he could come 2.5 hours earlier than scheduled, which was great! He knew what needed to be done and got it done in about 45 minutes (maybe less). Washing machine is 100% back in business!!

Good pleasant attitude.

June 12, 2019

Tom was extremely helpful and informative. Professional and nice as well. I will definitely request him again.

Technician was VERY helpful and taught me some preventative care so as not to let the problem happen again. Very good service!

great service!

June 11, 2019

Greg was fantastic. He was knowledgeable and helpful and really worked hard to make sure the problem was resolved.

Our service call happened to be more extensive than what we originally thought. Phil diagnosed not only our initial problem but 2 other areas of concern. Most impressively was that he had all parts that were needed on his truck. Very Happy customer!!

Donny is awesome, honest and fair!

June 10, 2019

Very professional approach. A pleasure to deal with.

I’ve been using Appliance Master for many years. Always a good experience! I definitely recommend them!

June 7, 2019

Experience was first class - nice job!

June 6, 2019

Nice tech. Knew what he was doing and has us on the way to a final solution.

June 5, 2019

Jeremy is a good mechanic. Hard to find guys like him.

Your technician Greg was very professional in every respect. I would give him GOLD stars in every category. Because of Greg, he made the task of having an appliance repaired a pleasant experience.

I am very pleased with my experience with Appliance Master and my technician and would highly recommend them to others.

June 4, 2019

GREAT as always! Thank you. Arnie

Excellent service. Our technician knew his washing machines and gave us good advice and told us what the problem was and gave recommendations. Very happy with service.

Great service, as always!

June 3, 2019

Greg is great

John was friendly, professional, and early. Explained everything that was happening and made the whole repair experience enjoyable.

Abe is excellent

Have used your service before,and would use again.

They were excellent, very nice and very professional!

May 31, 2019

Greg gave me a lot of information on maintaining my appliances.

From start to finish of estimate everything was exceptional.

May 30, 2019

Daniel is competent, reliable and knows his stuff.Am glad he is Part of the Appliance Master team

Third time I’ve used your help. All good experiences. Will use you again in future and highly recommend to anyone needing appliance repairs.

May 29, 2019

He was polite, industrious and thorough. Competence is his forte.

very pleased with the whole experience

May 28, 2019

Very professional company - quickly scheduled my miele dryer repair. Donny, the technician who made the repair, is wonderful! Knows what he is doing, loves what he does, and he is GOOD!! Highly recommend

Daniel was very professional and courteous. While delayed because of previous appointments he went above and beyond to get information needed for our refrigerator repair.

Chris, our service technician, was very professional, and a polite young man. He is very knowledgeable and very experienced. We have had the pleasure of utilizing your company twice and highly recommend Appliance Master to everyone - Outstanding!

May 24, 2019

Technician was friendly and explained everything well.

Exceptional pleased with our technician and the service

May 23, 2019

Great service and great customer service (scheduling, billing)

Working with Appliance Master was a breath of fresh air! Excellent customer service, a knowledgeable and pleasant repair person, and a fair price! Thank you for restoring my faith in appliance repair!

James was terrific! On time and a quick worker.

I was very pleased with the technician, i showed him the build up of ice in the freezer and he new right away that the line was clogged.

May 22, 2019

Was extremely happy with your service

Your company was a delight to deal with. The repair man Abe was very professional and honest .I would definitely recommend applying to Master to my friends and will use you in the future for any of my repair needs

Mike was very professional,knowledgeable and he gave me a lot of helpful information. Very pleased with his service.

May 21, 2019

Call 1st! Fast dependable service from Angie's, the office scheduling and the serviceman arrival along with the part. Professional and experience service they receive an AA+. Same with ordering a part & recommendation was given on my refrigerator.

Exceptional service

Tech. was courteous, knowledgable and efficient

May 17, 2019

Worked with me to understand the problem in the micro-wave oven. Described issue and we solved it by cleaning a part. Service call only. Very helpful.

Professional, friendly and easy to work with. In and out in an hour.

Outstanding! He came in - introduced himself. Listened to my description of the problem and started to look for clues. After a few minutes of testing he was able to give me a diagnosis complete with estimate. Best new is he had the part with him.

May 15, 2019

very polite, competent and professional

Very good

Don is an incredible tech. Knowledgeable and able to go over the issues in understandable terms. Kind and patient, attributes you may not think would be mentioned, accept the opposite is too often seen where service techs have no people skills.

The technician Matthew explained in detail what the problem was and how to get better use out of my machine. He was very nice and helpful

May 13, 2019

Daniel is professional, competent and a really nice guy so Appliance Master is lucky to have him

The experience was professional and efficient. The tech's were polite and explained the project. 

May 10, 2019

James is a great honest technician and does a great clean job when he services the appliances.

Excellent experience.

This company is two for two for us with courteous and capable technicians. We were very lucky to discover you guys when Bosch assigned you as our recall company for our dishwasher. Happy to have you guys continue to support our household!

May 9, 2019

Excellent service. TYVM!

James is the best.

Mike has been to our home on previous calls. He is always courteous, friendly and knows the appliances.

Jeremy was very professional, friendly and explained everything perfectly.

Daniel was very helpful. Thank you.

I appreciate the phone call from the office prior to the technicians arrival

May 8, 2019

The technician was very polite, informative and knowledgeable. He cleaned up a small water spill.

James was awesome. Very professional and friendly.

Technician was very professional and knowledgeable and I would recommend Appliance Master 100%

May 7, 2019

I have had a few experiences using Appliance Repair and you are the best. I have never had a time when you did not know how to repair something. You give advice as to whether to repair or replace...I could not be happier using your services.

great service

Thank you. Great service.

May 6, 2019

Every time we use Appliance Master the technician is very helpful and explains everything.

Out of five contacts from Angie's List.Appliance Master, was very prompt to respond to my call. The lady I spoke to and Tom deserve an AA+ service

Greg, after doing some troubleshooting, appears to have identified the problem and, subsequently, ordered the part. We'll see if, once installed, his diagnosis was correct. Greg conducted himself in a very professional manner.

May 1, 2019

Excellent. Professional.

Mike is great! Very informative and friendly!

Mike and Phil returned for a second visit to install the replacement parts that had been previously ordered. Phil (trainee) installed the new parts with Mikes guidance and had our refrigerator up and running in short order. Nice to have cold milk!!

April 30, 2019

You have the expertise to correctly analyze and repair any appliance we have ever called you to fix. It is always a hassle free experience.

My entire experience with your company was extremely positive, from your user-friendly online scheduling tool to your proactive & professional customer service reps to the knowledgeable & very thorough service technician Daniel K.

Terrific experience. Your company was highly recommended.

April 28, 2019

John was very efficient.

I was very impressed with John. He was friendly, knowledgeable and went above and beyond in every way to get my refrigerator up and running again.

April 26, 2019

Thorough and pleasant

Donny did the job i thought was impossible. Hes smart an effective. Thanks to Donny!

April 25, 2019

Mike, was our service tech and he was awesome he diagnosed the problem immediately and helped me figure out a solution thank you for your quality service

April 24, 2019

Technician (Tom) explained everything very thoroughly and gave me several options for repair. VERY professional!

I was very pleased with the prompt and professional repair on my dryer that I received this morning. The service technician was great.

Everything was great!

Very professional, will definitely be my go-to company if I have appliance issues in the future.

Very personable technician

The service technician (Donny) was so incredibly friendly and in a great mood. He was clean and showed up on time. He also tried his best to explain to me what the problems were that needed to be addressed.

April 23, 2019

Mike was right on time, very professional and very competent

so pleased with your technician he was so nice and very efficient..I will call him for all my repairs, lets hope its not to soon. thank you so much.

Our service tech Don C was very professional, patient and friendly. He diagnosed and fixed our problem in a matter of minutes. We will definitely use Appliance Master again, although, we are hoping nothing else breaks down.

James was very professional

April 22, 2019

Great service Tom S. was our technician very friendly and professional we will definitely use and recommend Appliance Master and Tom S. to our friends and family...

April 21, 2019

Technician diagnosed problem with my stove fan. Repair not a good option. He removed electric connection to fan for safety. Work and information excellent.

April 19, 2019

Impressed that someone answered the phone when we called.....unusual in current business practices. Our technician was very polite and informative.

So happy that we called you guys. Jeremy was polite, knowledgeable and explained everything that he needed to do. I’ll never use another service. Thank you!

April 18, 2019

very good

Very nice young man. Very knowledgeable!

You are the best service ever. My technician was early, efficient, informative as well as personable and polite. I will strongly recommend you to others.

Mike and Phil came to our home to diagnose our Kitchen Aid refrigerator that was not staying cold. It's amazing how quickly they found the problem (and taught me a few things I didn't know!) and were able to temporarily fix it until parts were order

April 17, 2019

Donald is professional and honest, will certainly continue to request him when we need the services of your company.

Excellent professional work done by Donny

James is always very pleasant and professional

April 16, 2019

Very professional.

Very efficient in providing estimate and 30 day option to either have work completed or get a new washer.Prompt and friendly technician with thorough explanation!

Mike A. was our technician. He took the time to explain the problem and ensure other areas of the appliance were working to standard. I felt confident in Mike's ability to fix the appliance. I will certainly call Appliance Master in the future.

April 15, 2019

We have been very fortunate to have the same technician on several different occasions, when something came up and I couldn’t be there I was very confident and comfortable to let Greg enter our home without being there.

April 14, 2019

Great experience

April 12, 2019

Wonderful friendly service.

Excellent service—very nice young man arrived about 20 minutes after our call!

April 11, 2019

Greg solved a difficult problem with my ice maker by checking something above & beyond the usual ice maker problem. Plus he solved another unusual problem with my oven. Greg is my new appliance guy!!

The repair was completed on-time and budget, and the technician was very professional. I would highly recommend your company and will use for any other future repairs.

The particular technician that came to my house was great.

Your technician was very thorough and professional. We appreciated his explanation of our refrigerator problem. He has been here before for our dishwasher, and we hope he would be assigned if we need to call Appliance Master in the future. Thank you.

Excellent from first contact till end!

April 9, 2019

Jeremy B. is an unbelievable technician. I wont take anyone else. clean, kind, always on time.

Tom has come to my house twice to repair my washer and dryer. Each time he was great. He is very educated on his appliances. He would educate me on exactly what was wrong. Great service! Fast appointments!

April 8, 2019

Great technician- helpfull in explaining what caused the issue and how to avoid the problem in the future. Very competent person

April 6, 2019

Appliance Master is the first company we call for service and we are very happy that John is our technician. He is professional, thorough and respectful.

April 5, 2019

This is the 2nd time Mike A. has been to my home (for different reasons) and each time he has been courteous, knowledgeable and efficient. It's a pleasure to chat with him. I would recommend him and your company anytime.

April 4, 2019

Great fast service!

April 3, 2019

Awesome service!

Over the years you have assisted in numerous repairs. Always done professionally.

Excellent service and professionalism. Fair pricing. I will definitely call you again.

I'm very happy with the quick was much better then dealing with Samsung directly.nothing but the run around for 3 days with samsung.dryer works great now.

April 2, 2019

Always prompt and honest service

Mike A has repaired 5-6 appliances for us over the past few years. He has always done an excellant job.

Technician, Donny, was very knowledgeable, professional and a pleasure to work with. Repaired my oven in a timely manner.

Very reliable and efficient

April 1, 2019

Jeremy was a great technician. Diagnosed the issue right away, and gave us the best options to move forward. We would definitely use Appliance Master again for any needs we might have.

Good experience.

March 29, 2019

Quick, fantastic service. Very courteous and professional.

Excellent service !

exceptional service by the company and Jeremy

Very fast service. Friendly and thorough technician!

March 28, 2019

Lloyd is great. Careful, knowledgeable, asks for help if he needs it and seems to have a really good feel for what’s going on.

Mike A. was my service tech and he was GREAT! I have a 25 year old Tappan stove/double oven and he was able to replace the burner and component the burner plugs into without a hitch! He was professional and courteous and I would highly recommend him.

I would highly recomend Tom our service technician he has been to our home 3 times was great. He is very professional ,efficient and knowledgeable. Would definitely request him again

Very professional, courteous young man. Very thorough and helpful.

March 26, 2019

Technician was extremely courteous and efficient.

Polite,understanding of our dog, knowledgeable, and helpful technician.

Tom is often our technician and he is always courteous and professional and quickly fixes whatever we need fixing.

Your technician James was excellent, very professional, friendly and knowledgeable! Thank you for sending him!

Tom explained my options very well after showing me what the problem was. He gave me some advice on those options. He was very friendly, not only with me, but also my 5 yr old daughter who wanted his attention. Would definitely use him again.

March 25, 2019

Quick job troubleshooting.

Steven was great, I really appreciated his advice!

March 22, 2019

John is the only guy I will ever use from now on. He is the best!

March 21, 2019

Mike is courteous, well spoken, and terrific at explaining the "ins and outs" of our appliances.

We commented later that not only are your techs polite, they are very knowledgeable about the electronics/mechanics and can explain what's happening. I can recall some techs from other companies who just mumbled and handed us the bill. Great guys!

March 20, 2019

Steelers #1 ??????

Greg was very courteous and very knowledgeable. He also was friendly and gave good advice. Thank you

Daniel has been so helpful. He is very thorough and goes the extra mile to help. He spent extra time double checking his work and even worked on another appliance in need of repair.

March 19, 2019

Donny was really friendly, warm and knowledgeable. I felt very comfortable with him and his abilities. He really enjoys his job and is a really great person. You have a gem working for you.

Excellent Work & Technician Very knowledgeable!

March 18, 2019

We have used Appliance Master for years. We have always been pleased with the technicians and service. I appreciate the office help also. Our technician, John. He was exceptional in working on our refrigerator.

Technician was attentive and courteous and very helpful and informative about using both my washer and dryer.

Great job

this was my first use of Appliance Master and I would not hesitate for call again for appliance repair. Technician was low key and explained everything. Will recommend to my friends.

March 17, 2019

Tech was fantastic and very nice. Represents your company well.

March 16, 2019

A pleasure to do business with your company. Seems rare these days, haven’t been satisfied with recent various “pros” for jobs around the home.

March 15, 2019

Greg is excellent

James was very knowledgeable and friendly. He explained everything as he was working and gave me useful tips going forward.

James was totally professional and informative. A pleasure to have as a service technician and a true asset to your company in my opinion.

Your technican is one of the best I have ever worked with! He is so well mannered, very smart, extremely customer focused and a pleasure to work with. Definitely someone you should be proud to have on your staff.

Great service!

March 14, 2019

Technician was kind and very knowledgeable. Would highly recommend.

Daniel is fantastic!

March 13, 2019

When people open their homes to your company your representative or technician is your image. And Jeremy today upheld that image with excellence and integrity. Will definitely call Appliance Master again and will definitely request Jeremy. Thank you

March 12, 2019

Good job. Clear explanations. Helpful analysis.

Tech was very thorough and explained options clearly.

Very professional work

The technician explained the repair work in detail which we appreciated.

March 11, 2019

Excellent and very respectful technician

He was very courteous & knew what he was doing.

March 8, 2019

We were very pleased with the knowledge and professionalism of the technician.

I've had several technicians over the years and all have been excellent!

March 7, 2019

The technician was knowledgeable, helpful, and friendly. What an asset to your company.

March 6, 2019

Very friendly, fast service and he was also helpful and informative on how we should use the appliance in the future! Thanks!

Technician was very professional in appearance, knowledge and informing of the problems and options. The service was outstanding.

Greg was personable, professional and took the time to explain the problem and what the repair options were...he even remembered us from previous visits..we have used Appliance Master before and will continue to do so in the future!

March 5, 2019

Tom does a great job!

Experience was great. The issue was a small one. The overall experience was good.

March 4, 2019

Tech was knowledgable and helpful

March 2, 2019

Jerome was very professional. He installed the replacement part quickly and my dog loved him.

Prompt service. Technician was knowledgeable and diagnosed the problem promptly. The unit was old and we decided the cost of a replacement item was not warranted.

March 1, 2019

Good job.. Fair Price. A little late arriving, but job completed quickly and efficiently. Donny was very professional. Thanks.

Excellent, professional service (cleaned out dryer vent). Friendly, efficient scheduling with a live person (no automated menu). Reasonably priced.

Excellent service and professionalism. Cost for services is fair.

Personable and efficient

great experience....quick, direct and on task

I have been using your company over the last several years and will continue using them. I was extremely happy in the way Donny C was able to find the problem and explain what was actually wrong. He took his time in answering any questions we had.

Service person was awesome. He's your man!

February 28, 2019

Customer service and the tech were professional and valued the customer's time.

This was our first time using Appliance Master. It was a great experience from start to finish. Scheduling an appointment could not have been easier, and the technician was knowledgeable, professional, and courteous. Thanks for a job well done!

Mike came earlier than expected, was very personable, explained in thorough detail what was happening with our washer, told us how he will try to fix it, and gave us suggestions for future washer issues!

Daniel was great to work with and we will definitely hire him again when we have a problem. Very helpful and informative technician.

Everyone was great from setting up the appointment to the technician. Greg was amazing!!! If I ever need an appliance repaired I’m requesting him. Nice, courteous, answered all of my questions. I will certainly recommend Appliance Master.

Will be a returning customer. Had a issue with repair work and Appliance Masters fixed the issue quickly and honestly. Do not find too many companies like that anymore. Thank you

February 26, 2019

Technician was extremely polite and professional

CALLED & CAME EARLY. Professional, talented and very good at presenting bad news and explaining why on our refrigerator compressor wasn't going to be economical to repair. He explained the function and design and basic tasks required to replace it.

February 25, 2019

Donny is a HUGE asset to your company. Smart, professional and does very clean work. You would be lost without him!!!

He was knowledgeable and friendly

John, the technician was right on time. He was polite and neat. The rubber door seals deteriorated and needed to be replaced. Nothing mechanical. I would recommend Appliance Master and also ask for John.

February 22, 2019

On the first visit he was able to quickly identify the problem, estimate the cost and order the required part. The part was actually in inventory. He returned, replaced the damaged part promptly and the refrigerator sprang back to life.

I had Jerome as a technician today and he is just a terrific representative for your company. He is pleasant, thorough, explains everything and just does a terrific job from beginning to end. He puts a 100% effort and value into his job.

Excellent all around.

February 21, 2019

Our technician was Greg, he diagnosed what was wrong with our refrigerator and estimated how much the repair would cost. He was professional and knew what he was doing. He explained things when I had questions. I would call Appliance Master again.

February 20, 2019

The technician was prompt, knowledgeable, answered my questions, and was friendly without being too chatty - the right mix!

February 19, 2019

The tech was knowledgeable & personable. Great work.

Jeremy was polite and answered my questions.

Mr. Daniel K. was extremely competent and tried many different ways to solve our washing machine "leaking problem." He did solve it and though it is an old machine he said "we absolutely should not replace it as it is one of the best!"

February 18, 2019

This is my second time I have used appliance master and have been very satisfied both times. Very professional and helpful technicians. Would definitely recommend your company!

So happy we found you! Excellent technician! Respectful and very informed about the machine . Will recommend you folks to friends. Thanks so much!

Excellent technician

Thanks to all my Facebook friends who recommended Appliance Master!

Technician was professional, helpful and informative. I would recommend.

February 15, 2019

I knew going in that this was the place as I received more than 4 good reviews from my Facebook friends!

Donnie is my new appliance repair guy. He was efficient smart and reliable.

February 14, 2019

James was professional and diagnosed the problem quickly. I also appreciated the the emails that were sent to confirm time of service as well as invoices.

James is honest, courteous and professional.

Awesome service

Mike was helpful, friendly & knowledgable

James is always knowledgeable, efficient and personable!

Nice and fast service

February 13, 2019

Courteous and professional.

The technician was friendly and professional. The work was completed very quickly and he was even able to come earlier that anticipated.

February 12, 2019

Mike is great, a real pro and very knowledgeable.

Tom was awesome! Explained everything thoroughly. Fixed my dryer quickly & everything is now working properly. Thank you!

February 11, 2019

Very helpful and personable technician

Greg S. was professional and courteous. I would definitely call on him again. Thank you!

Excellent service very honest with me on whether or not to do the service the old machine.

February 9, 2019

Excellent experience will use the service again.

February 8, 2019

Incredible service, tech was thorough and went above and beyond. Will absolutely be recommending the tech to other friends and family. Tech was extremely prompt (rang the doorbell at the precise start time) as well.

February 7, 2019

Service representative Greg was AGAIN OUTSTANDING in servicing our cherished/ancient Wolf stove! He arrived on-time, and not only fixed our gas-leaking oven, but gave me recommendations for how to correct the problem in the future.

Excellent technician. Very knowledgeable

Jeremy did a terrific job quickly figuring out our problem -- no ignition of one cook top burners. Because it is almost 20 years old, we decided to buy a new one.

Tom the technician was truly a professional and went above and beyond for me as the customer. With out a doubt, I will recommend this company. Thank you

February 5, 2019

Greg was great and very knowledgeable. He had to order parts and will return. I am very pleased that he will be able to repair my stove top. Very professional ????

Technician Mike A. arrived at the beginning of the appt window. He diagnosed the issue quickly and got to work. He was polite, knowledgeable and efficient. Will definitely call Service Master again! Grest job!

John was great, knowledgeable, friendly and knows his job very well.

February 4, 2019

Very efficient and knowledgeable technician

Our technician, Donnie's expertise is second to none!

Seems the technician that you sent to our home was well knowledgeable and would recommend him

All in all it was a wonderful experience

February 2, 2019

Great service. Technician excellent.

February 1, 2019

Tom the technician was outstanding, provided excellent service.

The technician was very polite and knowledgeable.

January 31, 2019

The technician was polite and very professional.

The service could not have been better.

Abe is a very professional and skilled technician. He was able to diagnose the problems and repairs on both our GE oven and Bosch dryer in a timely manner. Would definitely call him and Appliance Master on future repairs again.


I have confidence with Greg as technician. I know his diagnosis and quote is forthright.

My technician was extremely professional and very knowledgeable. He had the problem diagnosed very quickly and worked to finish the job in a timely manner.

Excellent technician! Excellent info from scheduling people too!

January 30, 2019

Jerome was quick, thorough and professional. Everything went very smoothly.

January 28, 2019

Your tech John was an absolute tremendous, knowledgeable young man. He saw our problem and went over all the alternatives. He was a pleasure to have in our home.

January 27, 2019

Appliance master is a pleasure to deal with. Your technicians have always been courteous and Knowledgeable. Jeremy was great. All in all a very positive experience. Thank you.

January 26, 2019

great service, wonderful technician

tech. was excellent and repair was done professionally.

January 25, 2019

Technician was held up by earlier appointments. Office alerted us and gave us option for late arrival or new appointment. We selected late arrival and had absolutely no problems.

Very professional. Explained the problem.

Problem identified quickly. Repair made and suggestions given to avoid issues in the future. Well done.

excellent service! I will definitely recommend to others

Greg was very helpful

we love john! thanks. pat thatcher

Technician was respectful towards us and very knowledgeable

Tom S. the best tech I’ve ever met. He is considerate and thorough. He patiently listened to my questions and then made sure I had all the information I was seeking. He is a definite asset to your company and the one I will request again and again.

Would no doubt use, again

January 22, 2019

mike auriemma was very professional, knowledgeable and did a tremendous job of repairing our dishwasher. I would highly recommend your services.

January 21, 2019

Jerome was great...reliable, knowledgeable & honest. Really great service...thank you!

January 19, 2019

Excellent customer experience from scheduling to actual repair

January 18, 2019

Keep me and my wife, happy

January 17, 2019

This technician is the best I've ever dealt with!

If you need appliance repair, this is the company to call. On time, efficient and friendly. Will recommend to all family and friends.

This technician was excellent - knowledgeable, personable, honest. Highly recommended. Service from the main office was also excellent.

Polite friendly technician and great service, will absolutely use Appliance Master again! Thank you

Jeremy was knowledgeable and provided helpful tips for my other appliances. A representative mentioned that Jeremy is usually early on appointments-true. He has a very strong work ethic and a great representation of your company.

Tom was right on time and very professional. Kind of new what the problem was before taking the dryer apart after listening to the noise and he was spot on. Great technician Great asset to your company. I will call again for service if needed

John is wonderful and very efficient. We have used appliance master many times over the years and John is the best. Please let me have him as my “go to guy”!

Very nice and respectful of the work area. Jerome was great

Very good professional service.

January 16, 2019

We've used you for several years. You've always sent terrific technicians who truly know their stuff. Thank you!

He was very kind and thoughtful in his work. Very nice experience.

He was very knowledgeable and nice.

The repair technician was very courteous and explained everything thoroughly.

Very impressed with Appliance Master. Everything about them - web site, office, technician - was professional. We called about our refrigerator, but we wouldn't hesitate calling them for our appliances as well.

January 2, 2019

Always been great, even when the first service call doesn't fix the issue. Greg is fantastic!

January 1, 2019

Jerome was the best. Very thorough and careful with the entire repair process!

December 31, 2018

The Technician was very friendly and explained the repair as he diagnosed the problem with the refrigerator

December 30, 2018

our tech was very polite, courteous, and very efficient. took his time, made sure everything was working properly and went over and above to make certain all is well...!! thank you very much!!

December 29, 2018

James was extremely polite and made sure we understood what he was telling us about the repair of our appliance.

Fantastic service. The technician was very thorough and explained the issue and resolved it quickly

December 28, 2018

Tom was quick to diagnose the problem and give us an estimate. He was courteous and explained everything in detail.

James Crawford was very professional, polite and knowledgeable. Much appreciated!

John was extremely competent and knowledgeable. Upon completing repair on washer, he put everything neatly back in place which is appreciated.

Very good first experience, nice service guy, quick, accommodating

December 27, 2018

The technician took the time to explain the problem and I felt confident with his work. I was glad that he was able to clean the dryer vent as well as fix the dryer.

The office personnel and John the technician were a pleasure to deal with. Both managed expectations well and completed the job on time and per the estimate. Good local company to do business with.

John was great, thank you!

December 26, 2018

My entire experience with Appliance Master was excellent.From the call to the service company to the actual service visit, everything was just perfect. The technician was extremely pleasant, professional, and excellent at his work. Top notch service!

My entire experience with Appliance Master was just perfect. From the initial call to the company through the actual service visit,I could not be more pleased.The service technician was extremely pleasant, professional and highly skilled at his work.

December 24, 2018

Very informative and thorough

December 23, 2018

Completely professional from appearance to demeanor.

December 21, 2018

Great Experience and Great Prices! The Techinician was very Honest!

December 19, 2018

Donny was extremely knowledgeable, friendly and respectful of our space. We would welcome his expertise in our home any time.

John was great. He explained the problems with my washing machine, provided options and genuinely wanted to do the best he could for my situation.

Greg does a great job. Always polite and friendly. If things have to break, thank goodness there is Greg to fix them!

December 18, 2018

James arrived on time and diagnosed three different appliances. He explained the issues with each appliance, reviewed the costs and parts were ordered. I look forward to the parts arriving and having James back to complete the repair.

Tom was excellent! Thanks!

He was very nice polite explained everything

December 17, 2018

My request for part numbers was promptly answered. Then I needed a breakdown of the repair estimate into parts and labor costs. This information was sent to me within a few minutes

December 14, 2018

great service as it always is with appliance master

Everything was painless and professional. Thank you.

Appreciate the communication provided regarding schedule changes and updates

December 13, 2018

Tom was so thorough! He made certain that everything was working properly before leaving.

John was great! I would definitely request him again next time i call, and I will be calling Appliance Master again! Great experience from beginning to end!

December 12, 2018

He was very polite, detailed, thoroughly diagnosed the problem and gave me alternatives.

December 11, 2018

The service man was extremely courteous, efficient, and highly professional. This is Just the opposite of what I've experienced with service men from other companies! Your customer service rep was also extremely pleasant and helpful. I highly recommend your company!!

Very friendly tech who explained everything thoroughly.

I am so impressed with your company. Jeramey has been wonderful, Polite and a great guy. Would recommend you to friends

The problem with our stove was quickly identified by the technician. There was a defective burned out igniter.

December 10, 2018

My technician John was excellent.He was very courteous and kept me apprised of any work he was doing.I was very impressed with how quickly I was able to get my stove repaired.John was early but the office called first to assure convenient.

December 8, 2018

Tom, was very helpful in trying to fix the problem!

No repair was done. Too costly vs a new dishwasher. Technician provided useful guidance re best machines to buy now.

He was very friendly and kind to my barking dogs.

Jerome was very good and gave me confidence that the job would be done right.

December 7, 2018

Your technician did a really good job. Not often that an issue like ours can be corrected on the first visit. He also identified a future problem and replaced a frayed belt which would have been a problem down the road. Well done!!!

Great service and response from the office staff and from tech Jeremy. Very pleased

December 6, 2018

Very knowledgeable and courteous tech.

Outstanding service

The technician called and offered to come early. We were very pleased with that and his service.

December 5, 2018

James was professional and courteous. He cleaned up the area and answered all our questions. We would gladly call on his services again.

December 4, 2018

Greg was on time, knowledgeable, professional & efficient. I feel comfortable that he is addressing the situation at hand, not trying to make the company a few extra bucks on unnecessary repairs. I definitely will be using Appliance Master again.

December 3, 2018

Explained the issues with the wine cooler very clearly and the options and estimates of repair - very helpful and honest.

Mike A. was very personable and professional and I would highly recommend him.

Abe was very professional, arrived on time, explained exactly what was wrong with my oven and fixed it right. I would not hesitate to call Appliance Master in the future.

December 2, 2018

Very professional, knowledgeable and personable.

December 1, 2018


He was very polite left the laundry area clean and tidy and best of all repaired the drier the day he arrived!

Very Pleasant technician!

November 30, 2018

John did a great job (he's from Appliance Master Clinton NJ). Arrived on time, fixed the problem, did extra things like make sure my dryer vent was clear and the lint filter cleaned out. Great service!

The TECH WAS EXCELLENT, knowledgeable and very courteous. Late because the prior job took longer than anticipated, understandable, no problem. Fees are very reasonable too

Very helpful on the phone and in person

Great experience

November 29, 2018

Such a nice guy, very pleasant!

James was very professional and explained everything.

John was very professional in assessing the problem with my washer

The technian was very professional and curtious, very knowledgeable in his profession

November 28, 2018

Your service was impeccable and John did an excellent job and is a fine young man.i

The technician was very knowledgeable and thoroughly explained the exact problem with our dishwasher. He also offered 3 options, without any pressure, to repair or replace the 10-year old washer. He recommended 2 washer manufactures for replacement.

Tom was very professional and thorough!

Very professional, thank you for a great job.

November 27, 2018

Everyone was terrific!! Dependable, courteous, efficient and delightful. Thank you

Greg is very professional and trustworthy! Do NOT loose him!

Fast and very responsive. Customer service was excellent and very much appreciated

November 26, 2018

wonderful experience!

November 24, 2018

The technician was very professional and seemed to be well equipped for the job. Very knowledgeable

November 23, 2018

He came on time. Was professional. He went rikght to work and quickly solved our problem. We would be very happy to have at our home whenever we have another appliance problem.

James was an excellent technician. Thoroughly explained the problem, gave estimates for repairs and gave us excellent advice. He was very professional and is an outstanding representative of your company.

November 22, 2018

On time, professional and personable.

November 21, 2018

The technician was so pleasant and efficient.

I heartily recommend Appliance Masters for fast and quality repairs.

Technician was very professional and courteous. He is a great employee you have asset to your company

November 20, 2018

Excellent customer service by all involved.

November 19, 2018

Mike is an exceptional technician who represents your company well! He is thorough, explanatory, and knows the appliances. Should the necessity arise, I would welcome his expertise again!

November 18, 2018

Mike was very professional and knowledgable about the appliance he was working on.

The gentleman who arrived was knowledgeable and worked diligently to get the problem fixed

November 17, 2018

Donnie was GREAT. Knew what he was doing and did it. More then highly recommenced.

November 15, 2018

Your company was very professional & efficient from my first phone call through the repair visit. Now I’m hoping to get my needed part installed before Thanksgiving.

Jeremy is the most professional repair person

My tech was very professional and let me know everything he was doing in the laundry area. I would definitely recommend Appliance Master to other companies Great service!

November 14, 2018

Greg was wonderful - very professional and courteous

Arrived on time. Called with an earlier appointment time that came available which was appreciated.

Your customer service was courteous, my appointment prompt. My technician, Jerome was on time, professional and neat and extremly polite. I couldn't be more pleased with Appliance Master.

Just waiting for part to complete the job. Mike, the technician, is a true asset to your company!

James was professional and knowledgeable and he truly is an asset to your company. I will call your company again when in need of your services. Also, your office staff was very nice and helpful in setting up my appointment.

We greatly appreciated the explanation of the problem and the advice we received from Mike.

November 13, 2018

Jeremy, the technician was very pleasant and knew what he was doing

The technician was friendly and professional. He took the time to cover his work area so my counters would not get dirty and he was polite. We were very happy with your service.

Very professional, on time and excellent service!

Lloyd was very professional and fixed the problem!

John is very professional and helpful. He has fixed two of my appliances and he he has demonstrated a great deal of knowledge and expertise. I would trust him to fix any of my appliances

November 12, 2018

John was very professional, polite, and skilled. We are extremely pleased with the experience and service.

I’m very happy with the experience. Jeremy was very polite and professional. Thank you so much!

November 10, 2018

Mike was very professional and knowledgeable. What I really liked they send you a picture of who will be coming. Office was very helpful and friendly to deal with.

November 9, 2018

John has come to my home twice now and he has been courteous, kind, and has taken the time to explain the repair to me; he even gave me some helpful tips on how to keep my washing machine running at its best. I will be requesting John in the future!

Professional, courteous, clean and fair.

The tech did a great job troubleshooting and ordering the defective part. Unfortunately, when he replaced the defective part, there was another defective part. He did a great job giving me a quote for the whole job.

Great job as usual

I really liked the technicians and they went out of their way to troubleshoot the problem that originated from the area around the refrigerator but was not the refrigerator. I cannot recommend them highly enough, excellent service.

November 8, 2018

The technician was professional and proficient in identifying the problem!

November 7, 2018

Very professiona, knowledgeable and honest. We are recommending Mike the technician to our Daughter for future work.

James was terrific. Very professional and neat.

Very professional

Technician was very courteous, knew what he was doing and explained clearly what the problem was

November 6, 2018

Technician was knowledgeable, informative, and courteous.

I have been using Appliance Master for many years. The technicians are always knowledgeable and professional and honest about whether the appliance can be repaired.

I have been using Appliance Master for years. The customer service is great and they have saved me thousands of dollars.

First time I used your company and was a wonderful experience

November 4, 2018

experience was very satisfactory.

November 3, 2018

Very punctual and professional

great service and service person

The Technician was extremely polite, respectful, courteous, and professional.

He was very helpful and did a great job explaining the work he had to do.

November 2, 2018

Very thorough and professional

Very good diagnosed problem Pleasant

Good service, by phone operator she followed through and Tech did a return call and resolved the problem and no 2nd call out fee.

Easy to get an appointment, employee friendly and knowledgeable.

November 1, 2018

Donnie is great.. very professional and competent .

October 30, 2018

Terrific technician. Very knowledgeable, and able to articulate the problem and resolution for me. Many thanks!

Technician was friendly and arrived on time. I also like using email as a form of communication.

Great employee! I have used another companies and they were not very friendly. I would recommend this employee to anyone who needs a repair.

Tom, very knowledgeable and helpful. He is a keeper.

October 26, 2018

tech was very articulate and well versed with my appliance. He spoke in a way I could understand and felt very comfortable having him in my home. He was efficient and clean as well! Wonderful experience from start to finish!

Technician was very efficient and dryer now runs perfectly.

October 25, 2018

Impressed by the technician's knowledge and appreciated his honesty and candidness.

Appreciate the prompt, professional service!

Superb....efficient and reliable

Abe was great and getting an appt was easy My town is Interlaken

October 24, 2018

Excellent service in every way. Technician Donald was extremely friendly & efficient and fixed the problem.

Tom was really fantastic! He spent time explaining to me what the problem was so I could make an informed decision. He was also very polite, honest, and has a positive personality. I highly recommend him!

My whole experience was awesome. From the girls at the office to the technician, all were prompt and very helpful. My refrigerator is working great now and I’m very happy. I will use your company in the future and will recommend you too. Thanks again

October 22, 2018

I have frequently used Appliance Master and always been very pleased. All of the technicians have been prompt, polite, neat and best of all, well informed and competent in the repair of my appliances.

Mike was very prompt and had a great work ethic. He was persistent in figuring out our oven issue. He was very patient and determined to complete the job correctly. Good guy.

The young man was extremely helpful. My refrigerator was in need of repair, but I decided to get a new one. Even though I didn't use your service, he told me what to do to keep it going for a few weeks so I didn't have to make a rushed decision.

October 19, 2018

Always good!

October 18, 2018

very professional and friendly

Greg Ferry is on-time and very professional. As for being on-time, he was 3 minutes, early, boo-ya!

Excellent service!

October 17, 2018

Patrick was great on both visits – he explained everything clearly and performed his work quickly and professionally. The dryer is working perfectly again. He did a really nice job.

On time,fixed the problem and a very friendly technician. I'm always hopeful that my appliances will not fail (!!) but if they do I will be calling Appliance Master for help.

Very satisfied.

The tech (I believe his name is Jeremy) was knowledgable, personable, clear, and went above and beyond even talking to me about settings for my dryer and washer. I was actually going to call your office to compliment him. Well done!

My technician was Donny C. An excellent professional who explained me everything I needed to know.

October 16, 2018

Jeremy was great and was an accomplished technition. Thank you.

Technician was very complete with his diagnostic check-up. He explained the problem and gave us options and to what we can do. Very professional....

Tom is super nice and very professional.

Our technician Greg was friendly, courteous and knowledgeable.

The tech was great!!!!

Appliance Master is a well oiled machine. Customer Service was great, the technician was great. Everyone did what they said when they said they would when they do it. Cannot ask for better service. Thank you

October 15, 2018

He was friendly and knowledgeable and I was comfortable with his recommendations

Very professional

The technician was super nice and gave me great tips on keeping my dishwasher running properly.

October 14, 2018

Knowledgeable & friendly & appeared to actually like his job! The woman who made & later rescheduled my appointment was also 5 Star!!! Great service all around, very satisfied!

October 13, 2018

My Technician was very knowledgeable and very professional. I would highly recommended him to family and friends.

Very professional and friendly.

October 12, 2018

Greg was amazing! He is a true professional! Unfortunately the range top couldn't be fixed but I would call you guys again.

james was very professional, knowledgeable and friendly. we respect his work on the task at hand

October 11, 2018

The Technician explained the problem with my appliance and how he was going to do to repair it in detail so that we understood. He was friendly and professional.

Your service person was very helpful and did a good job.

October 10, 2018

Extremely knowledgeable, professional, thorough technician Appliance Master always reliable!!

Tech has great mechanical and electrical skills! He could teach a class in repairing antique dryers!

you guys are awesome!! very professional n affordable.

October 9, 2018

very professional and knowledgable. Especially like seeing same 2 guys over the years, shows a good company!

Mike was very professional and did a great job.

It was great news to get service within 24 hours of call. John was great and helpful, he made the repairs and was done fast.

October 8, 2018

I really appreciated the emailed photo of the technician prior to his visit. Donny was incredibly nice & patient & diligently worked to solve the issue. When making the appointment the receptionist was very polite & nice.

They were early and a pleasure to work with,

We are extremely pleased with Abe’s work. We have dealt with him at my Mom’s house as well as my own. We would ask for him again.

Abe was great!! He explained everything and really went beyond to help me!!

October 5, 2018

Very pleased with the service and Jeremy B.

The technician Abe was great.

October 4, 2018

He was honest and told us the problem. They called us ahead and scheduled an earlier appointment. I love ur service

Don was wonderful with the repair and we are very pleased with the service. We will definitely use your company again since you do so many brands. It is totally awesome to have you service our unique appliances!

Greg was exceptionally. Looking forward to him repairing our refrigerator when the order part arrives.

October 3, 2018

Good experience with your team.

Donnie was great. Professional, knowledgeable and very nice.

Tom was very nice and thorough with the job at our house. My parents were here at the same time and were equally impressed and asked for his business card.

He was very nice and informative, I felt at ease letting him into my home!

October 2, 2018

Greg is terrific.

It was more expensive than I expected. I might be tempted to shop around next time, despite the excellent service.

My Technician was Patrick. He was supper nice, respectful and seemed to really know his craft. I would highly recommend your company both for myself and friends if need be. Thank You, Patrick

Very thorough review of system upfront, assessment of problem and best way to go forward. Thank you.

October 1, 2018

Donny is terrific! Our fridge's problem was a mystery but on the 3rd visit Donny was able to repair it completely. He didn't give up. Excellent, reliable, dedicated service. Thank you Donny.

I love the people in your office they are kind,friendly and professional

September 28, 2018

Our technician John was very courteous and capable, he is welcome back anytime

September 27, 2018

Our technician was very knowledgeable and did a great job explaining the issues.

I was very impressed with how professional my technician(Don C)was. He was extremely courtesy and informative. Above all he was honest when a part broke while he was removing it. He advised me of it and stated he was responsible for it. Great worker!!

September 26, 2018

Technician was professional, patient and efficient.

Very professional, he did a great job

September 25, 2018

John, the service person, was professional and found the problem right away.

professional and great communication

September 24, 2018

Our technician Tom was wonderful in diagnosing & explaining what repairs would entail. I was very happy with the entire process from scheduling to visit. Would definitely recommend!

September 23, 2018

John expertly handled a stove repair which was quite complex. He also was very personable and professional and a delight to have around.

September 22, 2018

Excelent service again - highly recommend Appliance Master

September 21, 2018

Excellent and timely service

Your technician was an absolute gentlemen. I’m not normally comfortable with a stranger in the house but this guy was great. Hope I don’t need him again but if I do he’s welcome in my home.

September 20, 2018

So impressed with our service. We will continue to use your technicians. Thank you for making it easier for us to get things done!

Patience and determined to address the problem with a leaking dishwasher. Job well done!!!!

From scheduling to the appointment I was very pleased with your service. The technician showed up on time, was very knowledgeable, and addressed the repair quickly. I would definitely recommend your business and look forward to calling in the future

Fourth or fifth different service call for appliances with excellent service.

September 19, 2018

Great service, on time and knowledgeable. Thank you!

Technician very professional.

Donnie is awesome.. He came back for a recurring problem and took his time to make sure it was fixed.

Daniel is worth his weight in gold. He is brilliant, and has repaired virtually every major appliance in my house. He really diagnoses issues well better than the certified techs I have had...

September 18, 2018

The technician was great!!!

Our technician, James, was very professional. He diagnosed the problem quickly and answered all our questions clearly. We were very pleased with the service he provided.

Very good service call for diagnosis of the issue.

The two gentlemen we're professional and friendly. A job well done.

September 17, 2018

Technician was very knowledgeable and did a great job. Would definitely use Appliance Master again.

Greg did a great job and I would unquestionably have him work for me again.

Wonderful company!! Thanks for everything

September 14, 2018

Technicians were professional and represented the company very well

Mike is great at what he does!

The company is very professional - maintained constant contact with the customer ( us) and provided service ASAP and the technician was very informative , helpful and provided additional information on our appliance for future care as well.

Tom was very professional. He was honest and was thorough in his diagnosis of the problem. He explained what was wrong to help me understand.

Donny was very professional, explained the problem clearly, gave his recommendations. I highly recommend Appliance Master. This is the second time Donny has serviced an appliance for us, highly recommend him!

September 13, 2018

Tom was great. He explained everything in an easy to understand manner and will certainly be requested if any future repairs are needed

Our technician, Tom S., returned today to do a repair on my GE gas stove. After searching for a new one we decided to repair our old one. Tom didn't pressure us to do the repair and was very professional. We would definitely ask for him in the future

It's not often that you get a friendly, knowledgeable, and skilled contractor. I could tell how much he loved his work, and he really helped me understand aspects of my appliance. He is an employee you want to hold onto! Great job!

Affordable and prompt service from the first call to when the technician left!

Awesome service!

September 11, 2018

John was great! He explained everything to us in detail, he knew his business. He was polite and fast, if I ever need to get something fixed again, I would like John to do it. I felt very comfortable with him coming in my home.

Job well done.

It was a pleasure dealing with the customer service and especially Tom, our technician. Its so refreshing to deal with a company that did everything as discussed and no hidden costs! I highly recommend your company to all my friends.

September 10, 2018

James was very polite and professional. He provided me with a complete understanding of all of my requested repairs and answered all my question. I would be happy to have him return in the future.

September 8, 2018

Donny C. has been to our home on more than one occasion, and he has always been respectful of our family and our home; not to mention, he has done a fine job with the repair. Donny is truly an asset to your business.

Tom was very professional and took the time to explain the possible problems. He did not pressure us to make a decision about ordering the parts, but allowed time to discuss what we would like to do. I would call Appliance Master again!

September 7, 2018

Pleasantly surprised by how competently the employees functioned and the degree of positive engagement with me as customer. The appointment process was outstanding — very accommodating and helpful.

An usually capable and pleasant technician.

Jerome was a pleasure to have as our technician. he diagnosed the problem immediately, was courteous, and explained everything in a professional manner.

September 6, 2018

Michael was courteous and very knowledgeable. He explained everything about the problem. Thank you

the technician was amazingly clean!!

We were very happy with the technician - knowledgeable and personable.

Nice tech. Very professional. Explained everything.

September 5, 2018

The technician showed up early and diagnosed the problem quickly.

Great customer experience.

September 1, 2018

Donnie was great, he explained everything so thoroughly and was incredibly pleasant. Wish I thought to look you up sooner, we could have saved a lot of time and money if we had just called you first instead of trying to fix our issues ourselves!

Donnie was very knowledgable and courteous.

August 31, 2018

Great job a at arrived on time. Good pricing. Will use again.

Tom was great and explained everything in detail that needed to get done.

August 30, 2018

I have relied on Appliance Master for all appliance repairs in my home for years. The scheduling staff are pleasant and accommodating. The wait between calling for service and a technician arriving is never long. Every technician is well trained.

August 29, 2018

Very professional service

Mike's the best.

August 28, 2018

Very pleased with your service; will highly recommend to others. Jeremy was excellent.

I was happy that the appointment was moved to better serve me--I was told that if the technician had to call for parts it might be more efficient to change it to another time slot. Totally appreciated that. the tech was great.

August 27, 2018

Yes my service technician was very professional and was able to answer any questions that I had. He also was very neat and even took off his shoes which he didn't have to do. I was very satisfied with his knowledge of my appliance.

James was knowledgeable and a pleasure to work with. He clearly explained our options, and we are very satisfied with his analysis and work

I can always count on receiving efficient & courteous service, often so rare in todays world.

Timely appointments were able to be made by a very pleasant operator. The service person was very friendly and courteous and answered my questions

August 25, 2018

Highly professional and ethical and trust technician fully. Wonderful experience.

August 24, 2018

Very pleased with the service and the technician Jeremy B. Is a good representative of Appliance Master.

very satisfied with office and service personnel. would highly recommend

Some years ago, we had called Appliance Master for a different problem on the same refrigerator. We were so pleased, we put your sticker on the inside of the door so we could remember to call you again. Needless to say, the sticker will remain!

August 23, 2018

Technician very professional and pleasant.

Tom was exceptional. Very professional, courteous and knowledgeable! My wife and I loved him.

August 22, 2018

Jerome was excellent- kind, courteous & knowledgeable!

Tom was very insightful, thorough, and well knowledged. Honest opinions and suggestions given. Very pleased!

I now know more about the LG Washer than I could have ever gotten in a book! Awesome patient funny and informative!

August 21, 2018

Friendly, professional, efficient.

Our technician was polite and conscientious, and very neat with the work area.

Daniel was very courteous and knowledgeable.

Jeremy was exceptionally courteous and clear in his evaluation. Very pleased to have him back again.

August 20, 2018

James was super professional, knowledgeable, and courteous. Would highly recommend him.

August 19, 2018

John was timely and kept us informed throughout the repair process.

August 17, 2018

Technician was very courteous and explained every detail of problem and how to rectify it and prevent it from happening again!

Very impressed with Jeremy B. the technician who came today.

Service tech. John , I found him very professional, he explained the problem and then showed me the part that needed to be replaced, also showed me that the exhaust pipe that I was using was not the safest,he changed it out to a safer one! Thanks

August 16, 2018

Technician was polite skilled and efficient. The cost was reasonable. I was totally happy with the service

Tom was pleasant, professional and informative. He had my oven back to working properly in no time. He was also right on time and kept the workspace clean and orderly. He obviously knew what he was doing. What more could one want? Thank you

Thank you

August 15, 2018

Samsung had given us another company’s phone whose price ha a visiting fee not deductible from repairs price. We were glad that we have chosen your service. Technician extremely friendly, professional and knowledgeable.

Very friendly and efficient, cost estimate was given and part was ordered for installment at later date

Great experience! Knew what was wrong and fixed it quickly!

August 14, 2018

Tom was very knowledgeable and explained everything in detail. Also , he was very kind and understanding. Best serviceman we've ever had.

By mistake I had another company To service the washers and dryers once before I won't do that again its appliance master or nothing

Fantastic, timely service provided by Tom. Very satisfied w overall service.

August 13, 2018

Mike was great!

Donny was polite, knowledgeable, and conscientious.

August 12, 2018

Tom was great. He explained everything so that we could understand what was required Such a great attitude

August 10, 2018

Friendly and trustworthy

Absolutely first-rate service!

John was very friendly and knowledgeable

John G was polite and thorough with the repairs. He also provided advice and asked for any type of protection to use for my wood floors before he moved the appliance, showing he cared about the work he performed. Def would request John in the future.

August 9, 2018

I have used you for years for all my appliance repairs and your office staff and technicians have always been so helpful and courteous and accommodating in scheduling appointments and so personable when they come to the house. Thank you.

above and beyond my expectations. you don't see that everyday. he took pride in doing a good job. we need more people like him in the trades.

Very happy with the service, and reminder on-line of date, time of service and photo of technician person coming, can't be too secure conciense now a days.

Prompt service with resolution

The technician was great. Did a good job and was on time!

After the repair was done, the repairman also cleaned up the site and lined up the washer and dryer prefectly. Impressive.

July 31, 2018

Knowledgeable and courteous.

July 27, 2018

Tom was able to quickly diagnose our problem and solve it. A previous "repair" man from a home-based business in Flemington knew there was a problem, but he apparently didn't know how to solve it, claiming we didn't get enough amperage supplied???

July 26, 2018

The tech was very polite, knowledgeable and neat I can't praise him enough

It's always a pleasure working with your company. Well, besides the fact that my appliance was broke. Ha! Thank you!

July 25, 2018

Excellent service and would highly recommend

Greg clearly explained the nature of my repair and provided a detailed estimate. Very professional.

Mike was professional, informative, and careful. He took the time to call Viking for specific information and to confirm his initial diagnosis. I will certainly use Appliance Master in the future, and I will always request Mike.

Tom was fantastic! He is very professional and would use him again for sure!

Very professional, honest and knowledgeable and exceptional service. I would highly recommend.

Donny was absolutely great! He arrived on time, was courteous and professional. He walked me though everything he was doing and was clearly very knowledgable. I knew I was in good hands! Great experience! Would recommend to anyone.

July 24, 2018

Patrick was fabulous I had another company come to fix my Viking refrigerator he charged me a horrific price and the refrigerator was not totally fixed. Patrick came and fixed my ice maker and gave me advise on the other appliances. He was honest!

July 23, 2018

Thanks! Everything seemed to go very smoothly. It was an expensive repair but hopefully it will do the trick.

A slight break-down in communication regarding availability of an ordered part but otherwise the usual great service experience.

July 22, 2018

We were very satisfied with our Appliance Master experience. Our technician was punctual, knowledgeable,and thorough. We were equally impressed with all phone communications.

July 21, 2018

The Technician was very efficient, professional and courteous.

technician was very courteous and professional

July 20, 2018

I just want to say that the woman on the phone was very polite pleasant and made my experience wonderful

July 19, 2018

Greg and/or James are excellent! It's nice to work with a knowledgeable, prompt, efficient, courteous, and most importantly, honest vendor.

July 17, 2018

Office person Maria could not be any more helpful or friendly, my Technician (Bob) I hope I have the right name was early both times and could not be more friendly explaining everything to me.

James was knowledgeable, professional, courteous, punctual, and personable! Communication and phone coordination with the home office was first rate too. Thanks!

July 16, 2018

Very quick service and well informed of the work that was going to be done! The technician was very prompt finished in the time frame he said it would take and was also very knowledgeable. I will be using Appliance Masters again! Mrs Jean S.

Greg is simply fantastic

Every technician that has come for repairs has always been terrific. They are extremely knowledgeable and helpful. They explain what they will be doing and the cost. I highly recommend them.

July 14, 2018

Great service!!

July 13, 2018

Great job. Reasonable prices.

Probably the best repair experience I've ever had. The room was cleaner when they left than before they got there. They were very thorough and treated everything like it was their own house.

My first experience with Appliance Master. Very Happy!

We are always happy with our service. The technician was excellent!!

July 12, 2018

I want to thank Jamey who did everything possible to get the technician to us asap. We had renters coming in, and were leaving to go out of the country. Jamey went out of her way to get me the help we needed. This has been true of all AM staff.

July 11, 2018

Excellent service

Donny is amazing, knowledgable and very competent. He deserves a raise because certainly you want to keep this kid around for a long time! When I call to schedule a service I always ask for Donny or Patrick!

Such a great technician...explained everything in detail...really new his stuff and cared about fixing my appliance. Thank you!

July 10, 2018

thank you'

Excellent technical and personal service. tech was knowledgeable and efficient. Smooth process!

Service needed to fix a falling door on my Kenmore dishwasher. While here, Tech found a small leak and repaired it. There were a few obstacles which he easily dealt with. Service was excellent, office staff was responsive and very helpful.

July 9, 2018


July 7, 2018

Courteous and prompt service performed by a knowledgeable technician.

Very nice and professional.

Donny our service technician was very knowledgeable and professional. We would have him back to service other appliances.

July 6, 2018

Donnie was great!!!

Great service man. Tom was great.

Did a great diagnostic job to determine the cause of the dishwasher problem and in explaining it to us. Felt very confident that the oproblem would be solved.

July 5, 2018

Mike was great! He did the job and even explained to me what he was doing. I would gladly have him back again for a future repair.

he was awesome!!

The technician was very nice and quickly diagnosed the problem with our washing machine.

July 4, 2018

Jerome was polite and very professional. I recommended your company to my neighbor.

July 3, 2018

Very pleased with service. Have used Appliance Master for the past 4 years and we are satisfied customers.

The technician did a great job and was very transparent about what he was doing. Thanks, will use again!

July 2, 2018

he did a great job

James and John were great. The repair has not yet occurred because a part had to be ordered. But they clearly explained everything and I am looking forward to their coming back when the part is available.

He was fabulous - very skilled and friendly. It was a pleasure to have him in our home.

June 30, 2018

It's never a good day when your washing machine breaks 5 days before vacation. I can't say thank you enough to Tom and the Appliance Master team working together from ordering my part and getting us back on the schedule before we left. 10 stars!

June 29, 2018

This company was my best experience with co., tech.and the young lady that answered my distress call for a broken washer. I will use you again if needed.

The response time was impecable. I called shortly after 8am and made an appt. for the following day. By 9:30,I recieved a call about a cancellation and my dryer was fixed by 12:30 the same day. Excellent, thank you!!

June 27, 2018

Well done.. James did an excellent job.

June 25, 2018

Everyone was courteous and friendly from the customer service rep who made the appointment to Daniel who came to service the machine. I also liked that details about Daniel were sent beforehand so I knew it was him when he arrived.

Jerome was courteous, professional and on time. He diagnosed the problem quickly. What more can you ask for?

Technician was very forthcoming and answered questions in a clear and informational way.

June 23, 2018

The service tech was thorough, exhausting every possibility trying to fix my appliance. I would call again asking for the same tech. Very professional

We were very happy with the service call. The technician was courteous, knowledgeable and meticulous. He explained what he was doing and why. We would definitely call Appliance Master again.

June 22, 2018

This was first, diagnostic, visit. Parts to be ordered and return for repair. Technician knowledgeable and efficient. Office staff easily available and helpful. Hassle free. Cost reasonable.

June 21, 2018

The technician was very knowledgeable and helpful.

I've used Appliance Master for several years with many repairs and am satisfied every time!

June 20, 2018

Dan King was very careful removing the wine cooler and cleaned up. Thanks Dan !!

Donnie did a fine job. You have a very good guy.

June 19, 2018

Mike was wonderful. He was prompt, and full of great information. Would recommend him to anyone! Very happy I called Appliance Master!

June 18, 2018

Pleasant, personable, knowledgeable technician who explained how he was tackling my requested repair. Job was done quickly and efficiently. Highly recommend Appliance Master!

The 2 technicians were timely, helpful & quick. Also very friendly

June 16, 2018

Your repairman was knowledgeable and went right to the hart of the matter.

James is great

June 15, 2018

Service repairman was completely honest about our washer and dryer.

Very knowledgeable and professional

June 14, 2018

I received a call about the chance to have the technician come early, which was helpful. The technician was knowledgeable and friendly.

Very happy with our service call. Technician was knowledgeable and super friendly. Will definitely use for all future appliances repairs.

June 13, 2018

It turned out to be an easy repair but that's good. Will use for any other repairs.

Tech arrived on time diagnosed problem and made necessary repairs and was extremely pleasant to deal with.

Mike has done repair work for us in the past and has always done excellent work. He is always professional and courteous. Thank you very much.

June 12, 2018

Mike was excellent in explaining service needed and repair

James was prompt, professional, and efficient. I think I found a "Go To" appliance repairman. I will definitely use him again.

Excellent Service- keep up the excellent work.

Excellent in every sense.

Excellent service. Technician was very professional, knowledgeable and willingly shared tips to help care for my dishwasher. Would definitely recommend.

June 11, 2018

Technician was early and I was thrilled. Got a heads up call too. He reviewed all aspects of dishwasher problems, and gave me quite exact estimate of repair. At this time I have decided to replace appliance due to its age. Thank you.

June 10, 2018

Donnie was great! He explained what was going on, took the time needed to clean out the vent, showed me where the vent ran through our home, and recommended that we service check annually. Pleasant to work with.

June 9, 2018

Diagnosed and repaired the problem with my appliance quickly. Very professional and friendly. Would definitely recommend.

June 8, 2018

Very professional and very knowledgeable.

June 7, 2018

so far so good I a praying that this is a permanent fix to my "freezing" problem

Highly professional repairman who diagnosed the problem with other barely new LG refrigerator with expired warranty, ordered the part and returned to finish repair. Even provided a 10% discount. Have to wait 24 hours for ice but I’m not worried.

June 6, 2018

technician Don was very professional and polite. An asset for your company.

Very informative tech!!!

June 5, 2018

The technician was great. A pleasure to work with. If something ever happens will contact again

Donnie provided great service.

June 4, 2018

Greg was awesome. Super informative and polite.

June 3, 2018

You all did a great job, quick and professional. Thank you for working around my schedule with my father in law and getting my oven back up and running.

Mike was very pleasent and listen to our problem. He quoted repair cost based on the problem. He was very willing to listen to another possible issue causing the problem.

May 31, 2018

Great to work with...reliable and friendly

Patrick is an excellent, capable and courteous tech. A credit to your organization.

May 30, 2018

Like the coupons attached, nice touch!! Definitely same tech, very nice & informative! Appreciate the discount!!! Thank you for fitting us into the schedule on the same day called. Thank You

May 29, 2018

Jerome, our technician, arrived at the beginning of the two hour window. He was courteous, competent and knowledgeable. He quickly and efficiently addressed the problem with our Samsung dryer. My husband and I were pleased

May 26, 2018

Always professional, well mannered and dressed neatly. They keep you informed while working on the project and use up to date equipment.

May 24, 2018

James was very courteous and a pleasure to have in my home.

May 21, 2018

This is the second time I have called Appliance Master for help with appliance issues in my home. Both times they were able to fix the problem (two different appliances) and save me from having to buy new appliances. Great service!

Donny was the technician and he was great.

Very helpful.

Appliance Master (and James, the technician) did a great job! I He was informative, helpful, got my ice machine problem diagnosed and then resolved. I couldn't ask for any better service. You have my sincere thanks!!

The technician was incredible! He explained things to us that we didn't even know we should be asking. One other thing that really stands out to me, is sending an appointment email that actually has the name and a photo of the technician. Impressive!

May 19, 2018

Dan King the technician was very good.

Greg has made repairs to appliances at our house many times. He's always efficient, does a great job and gives me good advice on whether the repair is needed or instead the appliance needs to be replaced. Nice guy too.

May 18, 2018

Thank you for being accommodating to my tenant's changing the appointment. She said the technician was great!

May 17, 2018

Very thorough, efficient, professional, and personable.

Greg is terrific!

May 16, 2018

the technician was very knowledgeable and helpful

Technician was very professionals in and nice

Very satisfied with the way customer service handled my call & the professionalism of the technician that performed the service on time & according to the estimate. There were no surprises. I would highly recommend this company to anyone.

May 14, 2018

Always have heard and seen excellent job with technicians. Highly recommend this service

May 13, 2018

Great experience!

May 9, 2018


Tom was great. He arrived early and was very knowledgeable. He completed our repair work quickly and provided an excellent summary of why the failure occurred.

Professional and affable and clean!

Very polite,personable and knowledgeable.....professional

May 8, 2018

Tech was pleasant and knowledgeable. Explained situation thoroughly and even showed old parts. Was professional and adamant about letting me know if there are any problems to call back & he will address it. Warranty time frames noted.

The gentleman that came to our house was friendly and professional. Gave great explanations as to the problem and solutions to fixing it. I will definitely call again and will pass along this recommendation to neighbors.

May 7, 2018

Great service. Technician was knowledgeable and friendly. Will definitely be a repeat customer.

Our tech was courteous , prompt , and a true professional. He should be commended Thank you

May 4, 2018

The technician, James, as well as the people who answer the phone are very professional, courteous and helpful.

May 3, 2018

Great job.

May 2, 2018

I was so pleased: to speak with a live person, that a serviceman was available same day, the repair was very reasonable and he was efficient and informative....and friendly to my dog. We will share our appreciation when opportune and thank you.

I am trilled with the service that I received. Patrick was very knowledgeable and professional. When asked he gave me excellent advice. I would absolutely call Appliance Master again. I now have confidence in them

Service rep was personable and informative. He exhibited knowledge of his trade. Thanks, Tom.

Greg was very courteous , professional and knowledgeable. I would recommend him and your company very highly. Stan R

Donny was great - you simply couldn't ask for anything more. And, we already have him scheduled to come back and fix something else, too. Thanks!!

May 1, 2018

Mike is conscientious and knowledgeable. we usually ask for him to do our service repair work.

First time using this company, technician arrived on time was very pleasant and explained everything to me. I would highly recommend them.

April 30, 2018

The technician was very professional and friendly

April 27, 2018

Our technician was on time, knowledgeable and friendly. I would definitely call AM again.

April 25, 2018

I loved Mike. He knows what he is doing.

Fair and professional service provided as expected. Would recommend anytime service required..

We received professional advice from Donnie who was also very knowledgable. A pleasure doing business with you. Thank You Ms Dresner

Daniel was excellent. Very knowledgeable, methodical in determining the problem and committed to resolving it. Our experience with Appliance Master and our technician, Daniel, was superb.

April 24, 2018

James is a true professional- a very knowledgeable and pleasant person- He is honest and is clearly very concerned about doing the right job. I highly recommend him and the service your company provides. Five Starr service

April 23, 2018

Greg was very knowledgeable, and was a pleasure speaking with him.

Very nice and professional young man. I hope he returns with the part.

Technician was a pleasure to have in our home, despite our noisy dogs! Helpful, nice, quick. I am pleased with the work, though the price seems high.Fantastic scheduling!

April 22, 2018

Greg did a great job and I'm so glad he was able to fix the dryer on Friday rather than Monday --huge help, thanks so much!!!

April 21, 2018

Perfect, fast and polite service. The best and this has always been our experience with Appliance Master.

I gave your name and contact info to another Nutley resident!!!

April 20, 2018

He was early and made the repair very quickly.

Ed was great and took his time to explain everything to me!

Your technician was very informative and helpful! Thank you!!

The overall experience was pleasant, easy, and effective. EJ diagnosed and repaired our dishwasher in no time! Highly recommend!

Would definitely use you again. Great tech!!! Will let neighbors know also!!

April 19, 2018

I am very happy I chose Appliance Master to repair my refrigerator. It is 14 years old, but is sentimental to me because my mom purchased it for me 1 year before she passed away. Thank you again.

I was very happy with the service, will always use them for future needs

I really trust Mike to give me honest advice. He is a knowledgeable technician with integrity.

Mike was great!

The tech was very knowledgeable and friendly I would definitely recommend your company

James was very knowledgeable and courteous and I would recommend him only.

Don was EXCELLENT!! Great,can-do attitude. Thanks.

April 18, 2018

My technician came early! Unheard of. He was quick and clear about what needs to be done and my options.

In addition to the service he provided, he advised me on improvements I could make to my system for a safer, more functional appliance.

Mike is always welcome to provide repair service in my house, efficient, explains problem and solution, a pleasure to work with.

April 17, 2018

Michael A. was very friendly, polite and professional. He has come here before and was able to diagnose the problem with our washer almost immediately.

Ed was very nice and explained everything

James was very professional and helpful!

Mike was very nice and informative. He answered all my questions and was very professional.

Our technician was very knowledgeable and helpful in terms of educating us on our appliance, he quickly identified the issue and gave us tips on how to avoid the issue in the future. Very courteous and professional.

Very pleasant and qualified technician. Quality Service

April 16, 2018

We really appreciated honest advice about how to maintain our dishwasher unit. The technician could have simply repaired the unit and said nothing. Rather, he provided us with very useful guidance.

April 14, 2018

Extremely professional! Repair completed thoroughly and quickly. Explained everything. Very satisfied! Thanks!

Tom was the best appliance repair guy we've had. He was thorough, clean, and knowledgable. Explained everything that he was doing in detail. Glad Miele referred us to you, thanks!

April 13, 2018

Greg the technician was very courteous and professional!

James was great!

Excellent service and repair man.

Every thing that the repair man told me was good. He was early and very neat. Thanks for the help

April 12, 2018

We have been relying on Appliance Master and their well trained, highly professional technicians for many years now. We have never been disappointed and, more often than not, we have been amazed by what they were able to accomplish. Thank you.

Mike was punctual,courteous, knowledgeable, and diagnosed the issue professionally and recommended the correct repair. I would not hesitate to call Appliance Master again if needed.


Greg, our technician, has been to our home to service our appliances several times. He is extremely knowledgeable, efficient and courteous, he always leaves the work area spotless.

Very thorough explanation.

Good quality work done. Will use again if appliance services needed..

April 11, 2018

I can't say enough good things about Appliance Master. We are repeat customers and Patrick is a great tech. Actually all your staff are efficient, friendly and helpful and your prices are fair. Thanks for the excellent service.

Tom was not only knowledgeable, but he was willing to take the time to explain what the problem was and what the possible causes were. I was confident in his expertise and honesty.

The technician was very professional, knowledgeable, considerate and thorough. I would definitely recommend Appliance Master to others!

April 10, 2018

Don arrived early, confirmed what he was doing, & did the repair in a professional & competent manner. He also took time to review the Samsung controls when he was done with the repair. Based upon our experience, we would highly recommend.

April 9, 2018

repair tech and office staff did great job of adjusting schedule and finding part to get our appliance fixed in a single afternoon. thanks.

Technician was very knowledgeable .

James was friendly and knowledgeable. I would highly recommend him.

The technician was knowledgeable and gave us confidence that the proposed repair would be effective. While the wait for parts was longer than we hoped, in the end we are very pleased with the service.

Great customer experience

April 7, 2018

Tom was quick and thorough and knew just the problem with my refrigerator. I was ready to scrap it and buy a new one, but he saved me with a simple repair. Many thanks for a job well done

Your technician, Ed, has been to our home previously and we are always GLAD to see him. He is wonderful to deal with and a wonderful asset to Appliance Master. I have been using Appliance Master for many years now and is always my recommendation!!!

April 6, 2018

Technician was very polite, professional and thorough in evaluating the problem. He also clearly explained the the problems with my refrigerator.

April 5, 2018

Your response was excellent. As was Daniel

The technician needed to return as there was still a problem, since original repair didn't last more than 2 days. This was done free of charge--as it should be. Thank you for standing by your work. I will recommend your company.

Thank you for your prompt response to my call and your assistance. As in the past I was so pleased with our technician and your service!

Very easy scheduling service. VERY satisfied with everything from scheduling to fixing the problem and explaining all the possible solutions.

Excellent service from James - very knowledgeable and professional.

Tom was great! Friendly and professional and knowledgeable!

April 4, 2018

Great technician.

April 3, 2018

Never had someone arrive BEFORE their scheduled time. Quick response to our problem. Phone people very pleasant and technician very efficient. Would highly recommend this company.

April 2, 2018

Our repairman was very gracious and very informative even in the face of a dishwasher that turned out to have much less wrong with it than we feared.

March 31, 2018

Job completed with successful problem-solving on the behalf of Greg, our technician. When needed, we'll call again.

March 30, 2018

Technician was fantastic! I got his card so I can ask for him in the future!

March 29, 2018

So far I have experienced Appliance Master to have personnel that are friendly, accommodating, knowledgable and efficient.

March 28, 2018

The whole process was professional and stree-free. Thank you!

Abe was very helpful and gave valuable advice. He is obviously knowledgeable and knows his business. I really like Appliance Master of Metuchen. I recommend you to everyone. I appreciate the fact that you schedule appts. the day I call. Unusual.

Patrick was kind, clear and professional. He tracked down the parts that were needed (which took some work b/c I have an old stove). Once he had an estimate he spent time with me discussing repair vs. buying a new stove. Excellent service all around!

March 27, 2018

Great experience.... thank you

The technician arrived promptly within the 2 hour allowance. The general public is not use to this (ex. Cable) lol. Maybe a quick call from tech as he is on his way. My tech was clean polite and professional. If I use again I would like Gregory.

March 26, 2018

Tech was very nice and professional. He had done work here for us once before and I would have said the same then. I was able to get an appointment pretty quickly too. My dryer needed parts which he had at the ready. Happy with appliance master. type of person/technician....what a gentleman.. actually looked forward to seeing him!!!

March 23, 2018

Greg was very skilled in working with our high end $20,000 viking fridge He did great job

March 22, 2018

2 Service calls today. Both Gentleman. Both great. In the future though lets continue to use Chris.

Patrick was excellent. He not only did the repair; he cleaned the filter, and left the area very clean. He also was very nice about answering other questions I had about my stove. I would definiely like to have him if I need another appliance repair.

The technician was friendly and knowledgeable. He assessed the problem and quickly worked to correct it He was helpful and answered all of my questions.

very courteous and knowledgeable.

Patrick was derermined to fix the problem and was very professional and courteous.

March 21, 2018

Very pleased with the professional tech Knowledgeable individual.

March 20, 2018

Great response time and good repair - thank you

This is the second time using Appliance Master. We had the same technician who is professional, extremely knowledgeable and kind. The work was done neatly and timely. Thank you. You may use our comments but not our names.

March 19, 2018

We are happy with his work. He is a hard working man We would like him again if needed

March 17, 2018

I really appreciate the same day service and the ability of the repair technician to make the repair on my washing machine during the same visit.

The technician did excellent and perfect work. He was true professional.

March 16, 2018

Thanks so much for the great service:)

Great Company to deal with -- The technician I used, James C., was a total Pro. Repaired our Thermador refrigerator & came back to look at our Wine Frige; was open & honest about the problem & cost to repair so we ended up not wasting the money. A++

The dispatcher figured out how to get the tech to our house earlier than expected. Most appreciated. Greg solved a difficult problem with our garbage disposal. We thought it was dead! A Highly professional tech. Cannot ask for more.

March 15, 2018

Donny was awesome went above and beyond. Would call and request him again in a minute.

The repair man (Tom) was knowledgeable, informative and friendly. He worked quickly, efficiently and focused on getting the repair done but also didn’t “rush” so as to over look anything.

very helpful/ good advice.

March 14, 2018

My father was here during the inspection, as I was at work. He was extremely impressed by your technician's knowledge and professionalism. When he left, my laundry area looked cleaner than before he arrived!

Our repairman, Daniel, was very polite and knowledgeable. I would be pleased to have him return in the future.

Tom S always does a great job. I highly recommend Appliance Master

My technician Greg was amazingly helpful Sooo helpful So professional

March 13, 2018

Great service! Technician was very professional and clearly described the repair that needed to be done and did a great job.

I like the fact that the initial diagnostics charge is credited toward the repair.

March 12, 2018

The technician, Don was professional and friendly, and explained all aspects of the repair very thoroughly. Good customer service across the board from Appliance Master.

Appliance Master was able to schedule same day service for refrigerator repair. They called to let me know when the technician would arrive. Technician arrived as scheduled and was extremely professional, courteous and knowledgeable of the product.

Donny or tom. Both great.

Tom was awesome and helpful. Glad I found this place.

March 9, 2018

Even though the original repair did not fix the problem, I was impressed that the technician took the time to more thoroughly diagnose what else was wrong with the machine.

Polite, knowledgeable technician.

We were very impressed he came on time the day after the snow storm. We had tried using a different appliance repair shop from Bernards for a while but found their office staff to be very rude and impatient with us needing to arrange visits. Thanks

March 8, 2018

Very professional service with “up front” advice on costs.

Showed up early and was very polite and professional

March 5, 2018

Our tech, Ed, was very helpful, informative and professional.

March 3, 2018

We have always liked all of your technicians who have done work for us. We felt that Donny, who came today was truly exceptional and knowledgeable. Keep up the good work! You will have many faithful customers!

March 1, 2018

The technician was very courteous and was very honest. He is real professional.

James is one "cool guy" - works wonderfully under pressure - the washer being repaired didn't cooperate - but James got the job done ANYWAY!/slc

Your service man Patrick was excellent !!! He explained what was wrong and why..he solved the problem....thanks ......

February 28, 2018

Ed was very personable and introduced himself. He was professional and knowledgeable. He patiently explained the problem and what was needed to fix it.

Disappointed my initial on-line reservation was lost, but quick response when I called and excellent service.

February 27, 2018

Greg has been the service technician for a few years now and he is the best. I wish every service person was as diligent as Greg.

Prompt. Presented options clearly with no pressure or “upsell.” Finished quickly. I couldn’t ask for anything more. Except maybe a less expensive repair, but it is what it is. K McCoy Skillman, NJ

February 26, 2018

Was difficult to find the problem at first. Technician offered to be called again with more video and audio recordings of the error. It improved and helped narrow the problem. Came out again a second time and was charged only once for the service.

He was very professional and thorough. We would definitely like him to return next time we may need a technician.

February 22, 2018

Mike was professional and knew what was wrong with my wolf oven and stove. He also confirmed his thoughts with Wolf. He cane back after parts came in, and efficiently and successfully fixed the problem. Dan cane to assist and was also very good.


Both Daniel and James were very professional and thorough.

February 21, 2018

Ed was wonderful, he was punctual, fast paced, very helpful and informative. He went above and beyond to help us with our appliance.

Master Appliance tech did his best to help me understand the problem with my range and moving forward to a result that would best fit my situation. Thank you

Excellent service. James is very polite, competent and knowledgeable. He fully and clearly explained our options. We will certainly use you again.

Technician was very knowledgable and personable. Very good experience.

Our technician was punctual, professional knowledgeable and honest! I would highly recommend him and Appliance Master!

February 20, 2018

Donnie showed up at one of our houses and was super friendly. Ed showed up at one of our other houses didn't meet him but called before and after great guys will use you again in the future. Quick response time.

Mike is an asset to your company

Our technician was great!

Mike is terrific; I really enjoy working with him and deeply appreciate his integrity and follow through.

February 19, 2018

Mike was great, very honest and knowledgeable - will definitely use AP again & will request Mike! Good job well done!

February 17, 2018

Greg was wonderful. He took the time to figure out the problem, explained everything to us and showed us what to do to maintain our dishwasher property. Highly recommend Greg and definitly want him for future service calls.

good experence for us, gave us good info on our appliances

Very prompt and honest.

February 16, 2018

I was very please with the quick service. I have used you before in the past and so has my family. I would recommend your company to all my friends and co=workers

Greg came and fixed my problem,explained what was going on, and was pleasant and efficient.

February 15, 2018

I am always impressed with the quality of service this company and its technicians provides. I universally have received good advice that has saved me money and time. I highly recommend Appliance Master!

Very professional and informative

This is the second time that Abe has come to repair an appliance for us. Abe is efficient, personable, and informative. He gets right to work and quickly evaluates the problem and just as quickly solves it. he is a pro!

Very good repair experience.

February 14, 2018

The Technician, James C., arrived on-time, gave me several options to repair my dishwasher, and was very professional, knowledgeable and personable. Very happy with the service I received from Appliance Master and James.

I've been using Appliance Masters for 11 years. I always get the same technician every time and he is so thorough. Ed is the best! Very courteous people on the telephone also. Have never had a bad experience.

February 13, 2018

Very friendly and courteous,

The Technician was Professional, Thorough,and Knowledgeable. He explained all the different tests he did to accurately identify the repair needed, so I understood it. Thank you very much I am Happy to find this level of service locally.

I received a recommendation from a neighbor to call your company and also to request Greg as my technician. All was good, Greg showed up on time - very pleasant, fixed the issue with my refrigerator. Thanks!

February 10, 2018

The tech that came out, Mike was fantastic! very knowledgeable,explained everything very clear and showed me exactly what was wrong, offered tips so it does not happen again,the guys was fantastic! I would use you guys again basically because of Mike

James, my technician, was friendly, professional, and thoroughly competent. He clearly explained the cause of the problem and the repair her performed. He explained the guarantee, if the repair didn't do the trick. Great interaction!

February 9, 2018

Greg was knowledgeable, professional, and answered all of my questions. Would not hesitate to have him return for future repairs.

Donnie and Jerome were courteous and knowledgeable, and explained everything clearly. As it turned out, my dryer was ok, but they gave instructions to call if further problems and suggested a few things to keep my dryer performing at its best.

February 8, 2018

You may use our responses only if you do not use our name. Please keep them anonymous. Donnie's approach was thoughtful and respectful as well as knowledgable. A born problem solver. We feel lucky that he was sent to repair our dishwasher.

Donald was extremely knowledgable and professional. Very nice to have a contractor that not only enjoys what he is doing but is respectful and friendly. Thank you for our service.

This is the second time I have used AM in my real estate practice and I was very pleased each time. The technicians were very capable and, in each case, sought only to fix my problem, not make a big profit off of me.

I called at 12 noon, and was able to get a technician in the same day. Tom was very knowledgable and explained what he was doing to fix my dishwasher. Excellent Quick repair!

Ed explained everything up front, was completely professional, and completed the job as promised.

Our technician was Tom and he was great. The whole experience we had with Appliance Master was top notch. Price was very reasonable for our repair that was needed. I would highly recommend them to anyone.

February 7, 2018

James was the best repair man we ever had he explained everything to me he was just adorable thank you sooo ll use him again James was very very good he explained everything and was so polite I would use him again

This wasn't the first time we called Appliance Masters to repair an appliance and it certainly will not be the last! Thank you for excellent service!

Abe was an excellent technician: efficient, neat and clear about our options and the cost of repair. We would definitely use him again.

Call was in response to an issue following prior service. This technician (and the previous one) were courteous, capable, gave time to explaining what they were doing, and what they found. Am big fan of Appliance Master--would use either again!

Your technician Greg was terrific, very professional, he's been in our building several times over last year and has always solved the problem - a pleasure to work with.

Donnie is terrific

February 6, 2018

technician was efficient , very personable and detailed in his explanation of our problem and how to correct same.

February 3, 2018

Technician was knowledgeable and professional

February 2, 2018

This was my first time using Appliance Master and I was very pleased with their service. They will now be first on my list to call for any future repairs.

I have had Mike several times for repairs. He is an asset to your company. He is friendly, informative and honest and truely deserves to be rewarded for his representation of your company.

We are very pleased with the knowledge & quality of the work done by Tom!

Our technician Greg was very professional, thorough, and patient with with my questions. Even the office staff was extremely pleasant, accommodating and helpful. I am more than happy with the company and will definitely call on them again if need be.

February 1, 2018

Tom came to install the new parts. He was great!

Donny was IMMORTAL. His expertise in dryer vent cleaning and dryers in general was impressive. His desire to arrange the tasks I had here for him in such a way as to save me the most money and nonsense was a joy. I am vastly pleased with this company

The Technician was friendly, knowledgeable, professional,and got the job done fast. The fit us in on short notice and got here before scheduled time.

Our technician Tom was very professional and knowledgeable. I would recommend Appliance Master to all my family and friends.

Very professional and competent

Love EJ

January 31, 2018

E mailing me ahead of the apppintment, a confirmation that includes the technicians picture was an excellent security measure. I knew exactly who to expect.

Technician explained the problem very well. I was satisfied with the service call and would recommend Appliance Master.

January 30, 2018

Greg seems VERY knowledgeable

Very pleased with your customer service. Technician answered all questions and was very knowledgeable.

Efficient scheduling. Professional and polite tech, James. Honest and realistic about what needed to be done. Didn't try to sell me a.partial repair

January 29, 2018

Mike was awesome he explained everything to us what was wrong and cleaned up after himself. Mike was professional and would recommend your company/Mike.

January 27, 2018

very thorough and professional

January 26, 2018

Tom was everything you want in a service technician.He explained the repairs needed in a way we could understand,was extremely professional and I would be honored to have him return. Richard Kaye

Wonderful service & Tom was extremely helpful. Thank you.

James was an excellent technician. Very professional and helpful.

Our technician, Donnie was the best! Super friendly and explained each step of the work he was doing. Will definitely use Appliance Master again.

It it great having someone to call that we trust and to see the same technician over the years. Our appliances come and go, but Greg and Appliance Master, are with us to stay! THANK YOU!

January 25, 2018

Serviceman was very nice and polite. He fixed and tested the dryer before he left.  He was very nice and worked hard.

Very professional and courteous technician

We were very pleased with your technician, Donny, who arrived punctually. He was courteous, examined the washing machine, and talked us through every step. He was thorough, and diagnosed the problem. We would use your company again for sure!

January 24, 2018

I recommended Appliance Master to a friend the day after Greg came to repair our microwave.

Very Nice, very Friendly, Knowable.

Second time Greg has visited my home and he is by far the finest repair person form any company we have ever had. He not only knows his trade, he is courteous and well spoken, too. He is a true professional I will welcome back for future repairs.

Our technician was very professional, explained very clearly what he was going to do and fixed our refrigerator by replacing a part very efficiently. Would definitely call AM again for a repair.

Tom was very knowledgable, explained everything very well & was a pleasure to work with!

January 23, 2018

The technician was knowledgeable and professional. Will keep you in mind for future repairs.

January 19, 2018

The technician was knowledgeable and handled the repair of our Wolf Range so that it now operates as if new.

January 18, 2018

My technician was great and very friendly and thourgh

I'm very happy to have learned aabout you, and will call you again (although I hope it's a while before something else breaks!). Greg did a fine job. Thank you.

I was very impressed with the professionalism of the technician, and was very satisfied.

Greg has always been professional. He gives advice for future use of appliance. He is a gentleman and I always feel comfortable with his quote.

January 17, 2018

I am a contractor in Flemington, NJ. I accidentally damaged the oven during a kitchen renovation. Appliance Master was able to come out that day. Donny my technician diagnosed the repair and had parts ordered right away.

January 16, 2018

A thermal protector needed replacing in my dryer. I never used Appliance Master before but was very pleased with the results by technician Tom. He provided helpful information about my machine. I highly recommend this company.

January 11, 2018

Great service and professional technicians.

My technician was excellent. Very knowledgeable, helpful and professional.

Ed is a great technician, very knowledgeable and pleasant to deal eith.

January 10, 2018

The technician was very professional and took time to explain the problem and the repairs. He was very honest and I would recommend him to anyone wanting an honest answer.

January 8, 2018

Great experience and service provider showed up. He explained everything thoroughly.

Love Mike - he always comes on time and always fixes my appliances. Very knowledgeable of all my appliances and if he doesn't know, he finds out! I have and will continue to recommend appliance masters to friends!

January 5, 2018

Ed was our technician and he was great, He was very professional, personable and early to boot! He got right to the problem and fixed it in a snap. Very happy with Appliance Master & will definitely call them for all my appliance problems.

January 4, 2018

Technician was excellant. He explained in detail what was going on with the dishwasher and what would have to be done to repair it. Very well spoken and respectful.

January 3, 2018

Patrick was very professional, answered all my questions and was very thourough. I have used your services before and will continue to do so. Thank you.

Technician was knowledgeable, polite , and efficient. Your Company was able to schedule my repair quickly, with added flexibility plus good commuication. Would highly recommend to others.

I am very satisfied with Greg's work on my dishwasher. He was very professional.

January 2, 2018

EJ is awesome!!!! He always explains what the issue is and is great to deal with.

December 29, 2017

James was friendly and very knowledgeable.

Our technician was excellent -- pleasant, competent, and courteous (I believe his name is James). He changed the fan and patiently explained that we should call if there are any outstanding problems.

December 28, 2017

Great job! Very fast, efficient and honest!

Came on time and explained everything he was going to do to repair my range in layman’s terms. Great experience would ask for him again on another repair.

From the first phone call to the service call, everyone was pleasant and friendly. While Donny was unable to replicate the error at the time of the service call, he provided tips of what to do before he was able to return.

December 27, 2017

Very professional, knowledgeable and took time to discuss options on repair

December 22, 2017

his name was Greg and he was very knowledgeable, considerate and professional!

Mike was great. He knew how to fix our dishwasher. I will call Appliance Master again

December 21, 2017

James was my technician today. I will request him again. He is excellent at his job and explains the problem very clearly.

December 20, 2017

Outstanding service! tyvm! ??

December 19, 2017

Ed has been to my home for two different appliance repairs. He is very knowledgeable and explains everything thoroughly. He is polite and conscientious of cleanup.

December 17, 2017

Donnie came on time, was professional and friendly, found my problem in no time, fixed it with a part he had stocked in his truck, and had my Samsung dryer up and running in under an hour. Could not be more pleased.

Excellent experience. Making a repair appointment was quick and easy and the technician was polite and knowledgeable

December 15, 2017

This particular service tech has been to our house several times over the past 5 years to service our temperamental JennAir. He ALWAYS impresses my husband & I with his knowledge, his adaptability & his commitment to make it right. DO NOT LOSE HIM!

Service was on time and efficient!

December 14, 2017

Temporary fix was completed pending the arrival of a new thermostat. Very polite and professional thus far.

December 13, 2017

I will definitely use Appliance Master again and recommend your company to others for repairs. Mike was great!

All experience was amazing. From the beginning to end a very good repair experience. Having Donald as a technician was a cherry on the top. He is an amazing professional. I'll definitely recommend you guys to my friends. Thanks a lot!

December 12, 2017

Ed was knowledgeable and professional. He even looked over other appliances and gave me some tips on their maintenance.

James did a great job diagnosing the problem. Has good knowledge of his craft and can communicate the issues well. Definitely would want him for another repair.

December 10, 2017

The office staff was very accommodating with scheduling and our technician was courteous, pleasant, thorough and professional. I would definitely call and recommend to others Appliance Master for future work.

December 9, 2017

Your representative Ed was efficient, thorough, informative and frank about the repair project in front of us. I benefited from his expertise and insight. Many thanks!

Mike is an excellent technician! He had a quick CORRECT diagnosis of the problem!

December 5, 2017

Patrick, the technician was excellent. He explained what was wrong and gave me instructions to follow in the future. Also, he ordered an ice maker that he will install in a few days. Very positive experience.

I was impressed that I had a call telling me Mike would arrive in 15 minutes which he did. He was polite, informative and did a good job repairing our Whirlpool refrigerator . All in all, I was very pleased with the service and would use you again.

Totally pleased with the service experience. Patrick was excellent in every way!

December 4, 2017

I was very impressed with my service. The technician was honest about the cost of the repairs and recommendations.

Efficient and professional

He was very knowledgeable about our Maytag dryer, the problem that I had, and very nice and explained everything in an understandable way.

Excellent technician - deserves a raise - possibly the best I've ever seen.

December 1, 2017

technician did a great job and was extremely proficient repairing our Frigidaire range

I would never have any other technician other than Shane. Explicitly explained everything about our oven to us. Thank you Shane.

We just moved to our home about a year ago. We hadn’t needed a service technician before and was nervous about calling someone we didn’t know. We were pleasantly surprised with the great service and the great price! Thanks so much!

November 30, 2017

Professional and pleasant repair experience on our Maytag range from the first phone contact until the time the tech left the house. Thank You.

I am thoroughly pleased with the professionalism, courtesy & quality of work provided by Appliance Master. They are a pleasure to work with.

November 28, 2017

Shane was very knowledgeable about our Bosch dryer and called Bosch Customer Service to ask about the problem with our dryer to make sure that there was not something else that could be causing the problem and would need attention.

The tech was personable and professional.

November 24, 2017

I was scheduled for a later appointment and asked if there was a cancelation for an earlier appointment could I have it. Sure enough, there was a cancelation I was rescheduled. Great service! I have and will continue to recommend Appliance Master for repairs.

November 23, 2017

Very professional repair to our Bosch washer

November 22, 2017

Service tech was awesome-great guy, friendly, and knowledgeable.

great experience and great technician. thanks Tom

Very professional and skilled service. Have used Appliance Master for several years. Will continue to use them.

I would totally recommend you to anyone. Mike was one of The Best technicians we have had to repair appliances in over 30 years. He treated our Appliance like it was his own and went out of his way to find out the problem

Just a very pleasant experience!

Great job with our Frigidaire dishwasher

November 21, 2017

Shane was terrific.

Technician was very helpful & straightforward with advice & recommendations regarding the repair of our Miele dishwasher.

James has been here several times (for various problems on several appliances) and has been professional, knowledgeable and pleasant at all times. We will request him as the technician for any future problems we might have.

The technician was very polite and friendly. I was very grateful he easily determined the problem with our Capital range and fixed it in time for thanksgiving.

Technician was outstanding!

November 18, 2017

Overall, excellent experience. Exceptional service and extremely professional.

Technician was knowledgeable, prompt, courteous & friendly.

November 17, 2017

Ed did great job repairing our leaking dishwasher.  Great service person!

November 16, 2017

I have been using Appliance Master for all of my appliance repairs for over 25 years and have never had a bad experience.

I've got to tell you, we have never had a negative issue with any Appliance Master repair person, but James was amazing. We'd absolutely request him again. Professional, efficient and friendly to boot.

November 14, 2017

Arrived early. Had the part on his truck for my GE oven. Your person in the office gave me a 20 min heads up just as I requested. Very satisfied

Met all expectations in repairing our dishwasher and disposal.

November 13, 2017

Very professional and polite.

Our service technician was very thorough and knowledgeable. Thank you!

November 11, 2017

The technician diagnosed the problem quickly, had a replacement part in his truck, made the repair, and cleaned up afterward. He was courteous and efficient. We would be happy to use him again.

November 9, 2017

Greg has serviced our appliances in the past, he truly is terrific. He arrives on time, gives a thorough explanation of the issue so that we understand what the repair will involve. He is extremely neat, pleasant and courteous.

Explained the problems and solutions very well.

Great experience overall from making the appointment to the repairs and payment. Very easy process and very professional business. I will definitely use Appliance Master again when needed. Thank you!!

November 8, 2017

everything was great. thank you

Technician explained everything thoroughly about our washer repair and was very professional.

We really like Ed; he has done various repairs for us, is very knowledgeable, and does not push us into unnecessary repairs.

My service technician Ed B. was very professional he explained everything about my repair.

James is an excellent employee of your company. He is knowledgeable and friendly and I had complete confidence in his ability to diagnose and repair the problem with my Whirlpool washing machine.

Very honest, informed and helpful.

November 6, 2017

I appreciate your sending the technician's photo in advance.

Tom was Very Professional,and informative.I would definately trust him and use Appliance Master again if needed.

November 5, 2017

Technician was extremely pleasant, knowledgeable, and efficient. He is a outstanding representative for Appliance Master.

November 3, 2017

technician was very helpful to us, he explained everything we needed ti know about our general electric refrigerator, we would always recommend your service

November 1, 2017

Technician was extremely professional, very courteous, and knowledgeable about our Kitchen Aid refrigerator. He explained in detail and answered my questions about the issue. Would recommend AM and this tech specifically.

Donnie was outstanding.

Tom was great! Knowledgeable, friendly but not too much. We will definitely call Appliance Master for service again if needed.

Abe was nice and did a great job with our Samsung dishwasher! Thank u

October 31, 2017

Ed did a great job. And was polite and pleasant.

Ed confirmed that the service call charge would go against the overall cost. Appliance Master is a great alternative to overpriced warranties. Pay as problem arises, no coverage restrictions.

I would ask for the same technician on any future repairs.

October 30, 2017

All-in-all service was great. I would recommend your service.

We needed a company to check out a customer's washing machine after we replaced the floor in their laundry closet. Our customer was very pleased and very impressed with the technician. Thanks for all your help!

October 27, 2017

Shane was great again...pleasant, informative and responsible

He was polite & he checked all the functions of the dryer.

October 26, 2017

Great job, tech was more than qualified

October 24, 2017

The technician was great.

October 23, 2017

Very professional & excellent diagnosis of our Speed Queen washer. Very pleased.

Our technician was professional and explained things clearly. Would definitely contact Appliance Master for future repairs.

October 22, 2017

Polite and informative!

October 21, 2017

My tenant was pleased with the repair to their dishwasher and your repairman.

Mike is an asset to your company! I called the office after he left to give a commendation.

I have used Appliance Master many times for repairs and I refer you as often as possible. All of the technicians I have ever dealt with have been clean, kind, knowledgeable and quite experienced technicians.

October 20, 2017

James was a very knowledgeable and courteous technician. I was impressed with his promptness and attention to detail was very much appreciated. The entire repair experience with appliance master from scheduling to repair went smoothly.

Appliance Master is always very professional from start to finish. Highly recommended.

Technician honestly told me that cost of the repair on a machine over 18 years wasn't the best move. While he could tell me what part needed replacement it might not guarantee further work, making repair more expensive than new machine.

October 18, 2017

As usual Mike did a good job, this time fixing our whirlpool refrigerator.

Greg was very courteous, efficient and professional! I have always had good experiences with Appliance Master. Thank you for making all the repair trips so hassle-free, prompt and pleasant!

Mike gave us an estimate and ordered the parts. Hopefully, he will do the repair soon. He was very informative and professional

October 17, 2017

Everything went well. On time, courteous, and analyzed the problem without any hassle.

October 6, 2017

Very professional company. Good scheduling and notification, then excellent service with professional, personable, competent technician, and finally, a very reasonable price. I will strongly recommend your company.

October 5, 2017

Tom was great. Very helpful.

Great service and everything was explained in great detail to us. Awesome technician!

Very helpful and professional.

Tom was excellent and extremely knowledgeable.

Tom was excellent and extremely knowledgeable.

the technician was kind and respectful and stayed quiet while the baby was sleeping!

Can always count on you to fix whatever is not working!

October 4, 2017

I would HIGHLY recommend Appliance Master! This was my first experience with this company and they exceeded my expectations; I will always call on them from now on. Thank you!

October 3, 2017

Tom was terrific. Knowledgeable and courteous.

Our technician, Shane, is outstanding! Very thorough, thoughtful, considerate, efficient, professional and such a pleasure to work with!

James was incredibly professional and courteous. He explained very clearly what was wrong with the washing machine and the costs. Recommended a brand for me to purchase b/c repair cost more than new appliance.

Greg is very nice and explained the problem very very well. He worked diligently and thoroughly inspected our fridge to determine the problem. He did a great job!

James was great! We will definitely ask for him for future repairs. Very knowledgeable, thorough and helpful.

Ed was knowledgeable, efficient, friendly and helpful.

Our tech was fantastic. He had come on a previous call last Spring. Helpful, very knowledgeable and happy with the level of service. Thank you!

October 2, 2017

James arrived on time with a friendly smile and he expressed confidence that he could get that job done. I look forward to having him back when replacement parts for my stove are available.

September 29, 2017

Love your company and Ed is an outstanding technician. We've had him several times over the years and he always goes above and beyond by offering suggestions to take care of our appliances and make them last longer! Excellent!!

The technician was friendly, knowledgeable, and very helpful. He took the time to explain everything and gave us our best options.

September 28, 2017

Very professional and pleasant. Also, easy and timely to schedule. Thanks.

He was a very polite and knowledgeable repair person.

September 27, 2017

The experience was just fine. The tech worked quickly and efficiently. He was pleasant and knew what he is doing.. He does need to pull his pants up and cover his plumbers crack!

Great service on time no problems would call again

September 26, 2017

u guys are awesome, you kept it simple. Technician was knowledge and played no gimmicks and explained everything

Very professional. Responsiveness was great.

Very professional and provided the necessary data to make An informed inellugent decision. I've used your company before And will use again

Great Job!

September 23, 2017

A+, your technician, GF, arrived as promised and quickly diagnosed what was wrong with our dishwasher. He provided a detailed explanation as to the extent of the repairs and the associated charges. I would recommend Appliance Master, to anyone.

September 21, 2017

Abe quickly assessed the problem with my Electrolux range and was able to make the repair within an hour's time. He was kind and courteous. I would use the service and the technician again! Thank you Abe ;)

September 20, 2017

He was very nice and I appreciated him listening to me whe. I shared my experience with the refrigerator

James was hands down the best technician we've had to our home to service our appliances.

September 19, 2017

Tom did great job!

Donny is a dedicated, conscientious and knowledgeable repairman. Please send only him for all of my repairs. I hope your company offers bonuses...he deserves a great one. Donny is definitley a 10. He's a KEEPER!!! Thank you for a great job

I have used your company multiple times and every repair has been perfect. The technician is great, knowledgeable and neat. Explains repair prior to doing and goes over invoice. Would not use another company.

I was very impressed with James Crawford and would definitely call your company for future repairs. He even gave me information to keep my dryer and washing machine running better.

September 16, 2017

Ed has been to our house several times-always polite, helpful, and professional. Besides his repair service, he has offered advice on appliances which has been extremely useful.

September 15, 2017

The Tech provided me with his card and if I need repair on other appliances I will without hesitation call for Daniel King, He was very professional and did a fine job on my LG Microwave problem.

Very polite and professional, Shane Wadsworth was our repairman, excellent service.

September 14, 2017

Very polite and professional

September 13, 2017

He was very professional, friendly and a good worker. The refrigerator was repaired and my staff is happy.

very happy with service. Tech was polite, bright

September 12, 2017

Our Technician was polite, friendly and very competent. He explained the fully explained the problem and provided us with an estimate. He completed his work quickly. We were very satisfied.

Didn't provide estimate because one was already given. Been a great service company!

Patrick went out of his way to ensure everything was completed satisfactorily. He's been great to work with. Excellent customer service!

September 6, 2017

Tech was excellent and professional, tell Bill to double his salary!

September 5, 2017

Excellent service as always

September 3, 2017

good job

September 1, 2017

We applaud your organization and attention to detail when it comes to booking an appointment. We appreciated the call before the technician arrived. The technician was very knowledgeable and gave us an honest appraisal of the washer's issue.

Very prompt, pleasant, and reasonable. This was my first "appliance repair." Very happy with the results.

Greg is very knowledgeable and you feel confident that he is giving you an honest repair and estimate.

August 31, 2017

My tech was absolutely aces !

the technician was very professional. projected both knowledge and personality

Great customer service! Even called me to give me an earlier appointment.

Very polite and efficient. Easy to talk to.

Tom was very knowledgeable and competent in servicing my dryer. I want him next time that I need service. He's a great asset.

August 30, 2017

Tech introduced himself;like photo included w/appt confirm. He took off his shoes, was respectful of my home. He showed me ways to prolong my washer/dryer life and why. Suggestion: way to get parts faster? [you MAY use response but NOT last name

Appliance Masters has been great! EJ is a phenomenal repair technician. His customer service is wonderful. He explains everything clearly, is prompt, he cleans up, he is personable and I trust him.

August 29, 2017

Excellent service, I got my appointment very quickly and that was very important to me. Getting the appointment within in s day of my call was GREAT>

James the technician was great

August 28, 2017

Hello, I wanted to leave a positive word for our technician, James Crawford. I went onto the website, & couldn’t find the place to do so. He was on time, professional, took the time to explain everything, go over all of our options & we came away trusting your company 100%. James is EXCELLENT! We can’t afford the repair @ the moment, but when we can, we will use you guys & will request James Crawford. Thanks, Chris

The technician was very thorough. If I had known about Appliance Master I would have purchased all our appliances thru you when we recently remodeled our kitchen.

August 27, 2017

The technician is terrific and friendly.

August 26, 2017

I called Appliance Master because I was impressed with the technician and service years ago. I like that the cost of the call was deducted from the cost of the replaced part. Knowledgeable & affordable are two great words to anyone :-) Thank you!

August 25, 2017

I really liked the service person you sent. He listened, was very helpful, nice and efficient. I paid him by check but did not receive a receipt on my email yet.

James was excellent. Very knowledgeable and polite. Great experience

August 24, 2017

Great job! Thankyou!

Great service. Would not hesitate to use your services again.

Have always been happy with your services. Derek did an excellent job. Had two appliances looked at. He will return with a part that is needed to repair the stove.

Shane was very friendly, personalable, and knowledgeable. He fixed our washer issue within minutes and recccommended a way to cut cost which was a big help! Will definitely use his services again.

August 23, 2017

Tom S. is an outstanding technician. He is very friendly, courteous and a true pro.

August 22, 2017

James did a great job and is welcome to return on our next service call.

Ed was knowledgeable and professional. I am happy he was able to diagnose and fix the problem quickly. Was great service !

Courteous, neat and knowledgeable

Shane was great!!! In addition to the main repair my washer needed a hose which you didn't stock. I think you should stock a small part like a hose.

August 19, 2017

A thorough professional in every possible way. Thank you!

August 18, 2017

Technician was fantastic! The part for my fridge came in early and problem was resolved very efficiently. Would definitely call Appliance Master again.

Would highly recommend your company to all my friends & family.

August 17, 2017

Whenever the unfortunate occasion for appliance repair has arisen, Appliance Master has made the experience as pleasant as possible with high quality work, reliability, and honestly good people.

I have used Appliance Master on 2 occasions, to service 3 different appliances. I've been very satisfied with the professionalism and service provided by our technician, as well as the communication we have received from the office. Highly recommend!

Excellent service. Andy Beloff

August 16, 2017

He was nice and professional

August 15, 2017

Mike took the time to provide useful maintenance tips for both the subject washing machine and other household appliances - adding value beyond the service visit!! I would definately use him again for our next appliance issue.

James was knowledgeable, polite , honest ,and thorough. Unfortunately the repairs are to costly And decided to purchase a new refrigerator. James was honest and said it wasn't worth repairing and I should buy a new one.

Our technician was EXCELLENT. Highly recommend him and will ask for him for all future repairs.

James is very knowledgeable about Samsung and all washing machines. . He also is a kind person who gave us good pointers. I believe he is a true asset to your company.

August 14, 2017

Tech was very helpful and kind Even when I asked a million questions

August 13, 2017

The technician was very professional and polite and i would not hesitate to have him back if necessary for another repair.

August 12, 2017

No. It went very well.

My technician was Tom. He was excellent and explained the problems with our appliances thoroughly. He was very professional. I would request the services from Appliance Master again.

Technician arrived in the time period and completed the repair in a reasonable amount of time. I believe that I received good service from Appliance Master,and would not hesitates to call them again.

Timely, efficient, knowledgeable, excellent service!

August 11, 2017

Extremely competent and friendly repairman as well as frank and informative, no upselling or hype. Need more service providers like your company.


Tom was courteous and friendly. Once I told him the problem I was having, he knew right where to start. He had the part that was needed and had my dryer fixed in no time. I will use Appliance Master again.

August 10, 2017

The technician was honest and did not use high pressure sales to make his point, he allowed us the courtesy to think about what we want to do and offered us a grace period to contact him. We appreciate mostly, his honesty, about the possible issues

After a bad experience with another tech working on our fridge we called Appliance Masters. The Technician was experienced with the brand and knew how to diagnose and efficiently complete the job. Took care of the issue in less than an hour.

August 9, 2017

Very happy with the service

My technician arrived early. He efficiently diagnosed my washing machine's problem and repaired my broken dishwasher in no time at all. He was excellent! I wish I had contacted Appliance Master sooner.

August 8, 2017


Just a pleasure with the way the diagnostic ,quote , and repair was performed. Professional friendly and caring team member. Absolutely represents the organization very favorably.

Patrick is great. Professional, courteous and experienced. A credit to your firm. The appliance now is working correctly. THANK YOU!

Patrick iis awesome!

Polite and efficient

August 7, 2017

Great job! Timely and competent work!

I appreciated that I got a full and understandable explanation of why my refrigerator was not worth repairing. Timely, knowledgeable, friendly, and reasonably priced.. Thanks

August 5, 2017

Very positive experience. Mike explained everything as he performed his tests.

August 4, 2017

I've had other appliance repair companies here in the past and your technician's had superior in knowledge, quicker problem solving, and was easier to communicate with.

I was able to quickly get an appt that met my schedule within one day of calling. Greg was on time. He quickly and confidently diagnosed the problem. Replaced the part in record time. Greg was professional, knowledgeable and very courteous.

Serviceman Donny was extremely knowledgeable and very professional. Even my 2 Labrador retrievers liked him!!!

James was very knowledgeable and explained everything he was doing.

Great job! No complaints as refr is holding temps better than ever. Many thanks for a great job.

August 3, 2017

Shane was great. He knew what he was talking about. Was honest and straight forward. Perfect, Would definitely like to have have him back as our "personal" technician if we need additional repairs. 5 of 5 rating..

Kari was awesome with scheduling and EJ did a great job. Everything was great start to finish! Thank you very much!

Always a pleasure to work with Appliance Master and Greg. Thank you.

August 2, 2017

Was highly impressed with Toms professionialism & promtness. Would highly recommend your service. Thank you.

Always great service. Have used them several times.

Ej is very informative and does a great job

August 1, 2017

Great Service! Thanks Greg!

It went well as always.

July 31, 2017

Great service

Technician was very knowledgeable about the appliance/repair and explained it in terms we could understand.

July 29, 2017

Sean was very friendly, kind and knowledgeable. I was glad I got him. I thought small companies would be better for personal service but was I wrong. I got the best personal service and Sean really cared. I will use Appliance Master again.

July 28, 2017

Ed B. was professional, knowledgeable and nice in explaining what the issue was and then proceeded to repair our dryer quickly without delay. We very much appreciated his professional attention and will def. call him back if further needs occur.

Super service ! Very please. Thank You

July 27, 2017

Technician is courteous and friendly.

July 26, 2017

I have used Appliance Master for many years and have always been very satisfied with the service.

Gabe and Donny did a great job. They were neat, friendly and honest! The repairs ended up costing half what I expected and my dishwasher works perfectly! Thank you so much. I already recommended AM to a lady from my church.

Excellent customer service by technician. A real pleasure with his dimeanor towards customer and service

Technician was professional, knowledgeable and polite.

Technician was polite, professional, yet easy to talk to. Clearly explained how my refrigerator works in an easy to understand way and what was going on with it.

This was the 2nd time we had a technican come out, this time to install ordered parts. He was great!!! Answered all our questions gave advice and was very polite and informative. It was a great experience and it's a great company!!

July 25, 2017

Very pleased with service, technician was friendly and knowledgeable . Thanks!!

Fantastic! Communication was great! Both with knowing when they would be there and letting me know what was gong on. Even called to let me know they would be early!! I really like the emails. Also pic of tech so I knew who to expect.

July 24, 2017

The technician was very competent.

Technician did a great job and advised me properly on repair. Solid person and worker.

Great service, oven is working great now.

The service tech was on time very friendly and took time to explain everything to me.

Great technician, fixed the stove quick Ly,service was done at a fair price, will use this place for any repairs in the future.

July 20, 2017

Mike was very friendly and professional.

July 19, 2017

James was fantastic! He is very pleasant, and really took the time to make sure everything was done right. We will definitely request him again.

Ed was very friendly, knowledgeable, and efficient. He was very clear about our options and helped us choose the most cost-effective solution.

On time The tech had the expertise to complete the repairs on site. Repair costs are reasonable. Highly recommended. Thank you

Great service,knowledgeable and friendly technician who really wanted to solve the problem,rather than simply taking the service fee.

July 18, 2017

We appreciated recommendations from our technician. He was personable and completed the work in a timely fashion.

Tech knowledgeable curtious and very helpful

July 16, 2017

I am completely satisfied with your service, and I will call again when I need you! What a wonderful service person -- I believe his name is Derek, if I remember right.

July 15, 2017

Service technician Donald Cunningham was very courteous, pleasant and thorough in his assessment and work.

July 14, 2017

as always we are pleased with Greg's work. Always on time, polite, honest and he knows his stuff.

Shane was knowledgeable and very helpful

July 13, 2017

Tech was efficient and professional.

July 11, 2017

Tech,Ed, was great! After installing the necessary part he noticed that our appliance was still not working property. He replaced the part and stayed long enough to be certain it was working fine

Very knowledgeable, polite technician.

July 10, 2017

Knowledgeable and polite - very professional. AAA+

Great job!! Highly efficient, very professional and thorough, as well as reasonably priced!! Highly recommend!

Sorry, I wasted the technician's time. I guess someone turned on the damp sensor alarm which I have never used and didn't know it existed. I feel like an idiot. Thanks for coming out! My visit was under warranty so there was no need for an estimate

Tom was very knowledgeable, quickly diagnosed the problem, and clearly communicated my options to address the problem.

July 9, 2017

Abe was very accommodating. I needed to leave at 3:30 so he hustled and got the job done quickly. Very professional and nice

This is an efficient, reliable, professional service. I have used it multiple times and it has always been 100% satisfactory

July 8, 2017

I dealt with two different technicians. Both were professional, friendly, knowledgeable, and experienced. The repairs were done in a timely manner and I am pleased with the results. I will always use Appliance Master for the services they provide.

July 7, 2017

Very professional and knowledgeable!

Mike was very helpful. He pointed out procedures I can use to prevent the problem from occurring in the future.

July 6, 2017

He was very professional and courteous. He was also patient about receiving payment. We had to work with Accounts Payable department before issuing check and it took some time.

Excellent service. Scheduling an appointment online could not have been easier. This is the second time we've used Appliance Master and will recommend it Very Highly

The technician was very knowledgeable, friendly and took the time to explain things and gave options! Excellent service

He was friendly and efficient

Mike was very helpful. He pointed out how to prevent a similar problem in the future. I appreciate his help.

Mike was very helpful. He pointed out how to prevent a similar problem in the future. I appreciate his help.

July 5, 2017

Greg arrived on time or early each time he came out to my house; he did a great job figuring out an annoying problem with my refrigerator and it works like brand new now. Thanks so much!

July 4, 2017

Real proud to know the owner is smart enough to grasp the need for modern technology from calling in for service to billing. The application of lap top to look up parts and proceedures is so very cool. My compliments to Bill. Thanks ~Donna

We needed a part the technician thought he would have to order and come back at the end of the wk. but I got a phone call from the office and much to my surprise they had the part and the technician was able to come back out that very same aft.

July 3, 2017

Everything was great as always.

Technician was knowledgeable and forthright and friendly

July 1, 2017

Shane was very knowledgeable about the problem. I would request him in future.

June 29, 2017

Happy 4th of july

June 27, 2017

Tom was courteous, polite,knowledgeable, very prompt. He informed us about the repair and made us understand fully what was wrong with the ice maker.

James was outstanding. I would like to have him again.

Shane was very competent & was able to determine the causes of the problems with our refrigerator. We would definitively recommend him for any future repairs & we will recommend your company to any of our friends & neighbors.

The service man was wonderful ! I have already told a few friends how great working with your company is. Keep it up - terrific job ! Thank you You may use my response but not my name.

Arrived after set time due to a prior service call. Was called prior to the appointment to let me know tech was running late. Work was done quickly and professionally. Tech even had replacement part in his truck so stove was repaired.same day.

June 26, 2017

Excellent service. Will recommend highly

Greg used good "detective" skills to figure out what was wrong with my washing machine since the machine didn't have symptoms when he was here. Greg is reliable and a very good technician. I will always request him to service my equipment.

June 24, 2017

Tom was friendly and explained everything about the problem, repair and needed part. I know he will do a superior job when the part comes in.

June 16, 2017

Mike was great and very professional

Technician was very professional and provided excellent service. I would certainly call him again for any appliance service I may need in future.

Donald was terrific. Very conscientious, professional, personable, helpful, and informative. Great experience. He is representing your company well!

Very knowledgeable and thorough.

Mike was professional, seemed knowledgeable, and was very pleasant. I would like to see him again on our next service call and recommend AM highly.

Technician Patric was thorough,knowledgeable in fixing the problem. He is a great asset to the company

June 15, 2017

James was very professional and an excellent representative for your company

I had 2 technicians come out. They were both great.

Tom is top notch!

June 14, 2017

Great service from start to finish. Patrick was forthright, honest and experienced. I got good advice and the repair was done on time and on budget. I will definitely call you again and am happy to recommend you to friends and neighbors.

Donnie Did a great job. He was on time courteous, knoweledgable and friendly

excellent service!!!!!

Mike is great!

Very knowledgeable technician and able to share his expertise with customer in making decisions about repair options

June 13, 2017

This session was the second appointment and the repair was made perfectly.....Patrick is a terrific patient technician. Highly recommend Appliance Master.

June 12, 2017

Mike is terrific!!

James is a wonderful tech. I've had him here before, and I'm so impressed with his expertise. I will definitely recommend Appliance Master.

Your technician came back a second time to readjust the dishwasher posision and did it well. I think he is very knowledgeable and cooperative and would hire him for my company if I wasn't retired.

Very professional, but also friendly and explained what he was doing. Work area cleaned. Didn't leave until appliance was in 100% working order and I was satisfied.

June 9, 2017

ed is a great and knowledgeable technician. would have him make repair calls anytime.

Our technician was very thorough and honest in his evaluation of whether to purchase the very expensive part for the 8 year old Miele dishwasher.

Patrick was very professional and provided great service!! I am impressed with the service provided by Appliance Masters.

We have nothing but good things to say about the quality and professionalism of Appliance Care and their technicians. We have had Greg twice and he is excellent. I would highly recommend Appliance Care to neighbors and friends.

The technician Gabriel was able to diagnose the problem quickly and explain the solution. He provided me with an estimate and placed the order for the part. He was professional and polite and I would definitely recommend your company to friends.

June 8, 2017

Tom is excellent!

James was very competent,professional,and pleasant to work with.

Technician was very knowledgeable, personable and worked in a professional manner. very pleased

Our technician, James was EXCELLENT ! M

June 7, 2017

James was very nice, polite and well versed in his work. Was able to explain the problem and answer my questions. I would ask for him specifically with any future appliance problems. I would gladly recommend James and Appliance Master.

AM returned twice after the initial repair of my fridge door was unsatisfactory with no charge under warranty. The reason was apparently a defective replacement part. A new part solved the issue and the door is working as good as new.

James was awesome!

Very satisfied!

June 6, 2017

Technician highly skilled and pleasant. He deserves all the money you can pay him!

Tom is very nice and knowledgeable Great first experience with your company

June 5, 2017

Shane could not have done enough to try and get my problem fixed. I was impressed with how he contacted the company who made my grill to get some answers. He sent them pictures and went above and beyond any other repair person who has been out.

Technician was kind, knowledgeable, helpful. I thought he was terrific!

Tom was wonderful. He was very patient, professional and helpful. He took his time explaining the issue with my dishwasher and provided helpful hints in how to avoid problems in the future. He is an excellent repairman!

June 1, 2017

Great service! You care about the homeowner, you answered the phone and scheduled service within hours, the technician was terrific and the cost for repair was fully explained and reasonable. I am impressed and will highly recommend your service.

He did a wonderful job. Clean, Neat and professional

My technician was great!! He was friendly, patient, professional, and very thorough. Great job.

May 28, 2017

Shane is a very pleasant and competent technician.

May 26, 2017

You have a good system going

May 25, 2017

Shane was a true professional who was extremely knowledgeable and helpful. I would definitely use them again.

Gabriel is an excellent tech.

May 24, 2017

Very positive experience: professionally handled from my initial call for help to scheduling and service call. Technician was excellent.

Your technician did an outstanding job of diagnosing and repairing a very complex set of problems on a built in refrigerator, most of which had been caused by a technician from another company who didn't know what he was doing and did serious damage

May 20, 2017

Your technician was very pleasant to deal with and knowledgeable about the appliances.

May 18, 2017

It was a pleasure to make a phone call talk to someone and then have someone at my house within a couple hours. I've run my own business for 25 years there's not many businesses out there that still serve the public with courtesy and respect. Thank you I will recommend you to all of my family friends and neighbors.

Shane was very courteous, professional and thorough in explaining what needs to be done. Appliance Master is a great company. Will recommend.

Very happy with the service technician

May 16, 2017

After a horrible experience with Sears, I contacted AM. Couldnt be happier!!! Thank you for coming so quickly, and such excellent service from Daniel the tech. The girl in the office needs an attitude adjustment but everyone else was great.

Outstanding technician! Highly skilled and very professional.

The technician was very competent and detailed.

We are very happy with our service. Our technician was knowledgeable, efficient and professional.

May 15, 2017

He was polite, courteous and very knowledgeable about what needed to be done. I felt that I trusted him and that he presented a very professional manner.

May 13, 2017

Appliance Master - always dependable, courteous and helpful service. Reasonable prices too.

May 12, 2017

Loved our technician James. He was very personable, and took the time to explained everything in detail, gave great recommendations . Would love him to come back, I will be requesting him.

Oustanding! Your customer service and your technician were extremely professional, competent and friendly! Finally a company that gets it. Keep up the great service!!

May 11, 2017

very pleased with the service.

The service technician Gabriel,hope spelling is correct, is professional in his line of work as well as a people friendly person!!His rating grade is AAA+++

Problem with my washing machine was resolved at a reasonable cost and work was done very professionally.

Gabriel was professional, competent and a pleasure to deal with.

Great experience

May 10, 2017


May 9, 2017

He was nice and he worked efficiently.

Gabriel did an excellent job. very professional.

May 5, 2017

The Technician , James Crawford, was professional , courteous and neat. He answered my questions and I felt comfortable with Him doing the work and I would request Him for our next service call.

Shane is an absolutely wonderful repair technician. He is very professional and polite. He explained the problem and repair so that I could understand them. He also provided an estimate prior to the repair. I will definitely ask for Shane next time!

May 4, 2017

Our technincian Abe was very prompt and thoroughly explained what repair was needed and had me look for myself that refrigerator was working properly. This is my first time using Appliance Master, and I would definitely recommend them.

Excellent service. Very impressed!

May 3, 2017

Ed is a good technician and a definite asset to your company.

May 2, 2017

Both times Mike was here he was promptly on time. My refrigerator got fixed at a fair price as was estimated. I will certainly want him back for any possible future appliance repairs.

I've been a satisfied Appliance Master customer for years

April 28, 2017

I am extremely pleased with the services provided by Appliance Master! After waiting over 3 weeks for another company to fix my dryer, Appliance Master had someone out within 24 hours to address the issues. The original warranty was also extended.

James was awesome! Knowledgeable and polite. Would highly recommend.

April 27, 2017

Prompt, courteous.

Awesome tech. Very clean with what needs to be done and very fair. Would use your organization again based on his service.

We were pleased that right after our initial call, we received an email confirmation including our service technician's name and photo. Our service technician was professional, personable, and honest. We will definitely use your company again!

April 26, 2017

Professional and polite young man. Provided good technical feedback. Pleased with his clear evaluation and resolution of the problem.

April 24, 2017

My service tech was punctual, knowledgeable, and did a great job. He is the reason I would use Appliance Master in the future.

April 21, 2017

Excellent service.

April 20, 2017

Great service! Repairman came out the same day I called to fix our LG washing machine. Fixed the problem and made notes on the repair order to assist the technician the next time we need a repair to tyhe washer.

Mike was outstanding! Very knowledgeable and explained the situation in very easy to understand terms. He was professional, personable and just a genuinely nice person. I would not hesitate using Appliance Master again and requesting Mike!

Better than expected. My tech Greg was courteous, professional, & very knowledgeable.

The technician was excellent, pleasant, knowledgeable. Got the work done quickly, explained the repair, and was very near.

No work was completed however the gentlemen were prompt, informative and helpful. I would definitely use Appliance Master in the future.

April 19, 2017

Professional Service and friendly

The service tech was very polite and knowledgeable

April 18, 2017

The technician was professional and helpful - even called the manufacturer to get their expertise.

Great easy experience

April 15, 2017

Gabrielle was great - polite, honest and very efficient. I would welcome him back for any additional repairs on our washer and dryer :)

April 14, 2017

Best repair man ever! Could not have been more comfortable w Daniel. Hope to get years more out of our expensive diswasher!

April 13, 2017

Ed was very nice and knowledgeable

April 12, 2017

Shane was Great! On time ~ knowledge ~ neat....

I've had Appliance Master come to my home 3 times and each time I found the repairman to be friendly and courteous. I would not call any other repair service since I can't imagine they would or could be any more talented in repair of appliances.

Not only was he friendly and sympathetic to my situation, he was very knowledge about my appliance having recently attended a seminar in which my exact issue was a topic for professional development. Appliance Master is the way to go!!

April 11, 2017

Mike was professional, pleasant and explained everything related to my repair

April 10, 2017

Shawn was excellent!

Very pleasant

April 7, 2017


April 6, 2017

I was very pleased that you were able to schedule my service call the same day I called. Derek explained everything clearly and was very neat.

April 5, 2017

I would recommend them, very professional

April 4, 2017

I have used Appliance Master while living in both NJ and PA. I have never been disappointed.

Very professional competent service. Couldn't be happier.

Response was prompt. I was able to schedule an appointment online, and when I needed to reschedule there was no problem. I was glad to have the same tech who diagnosed the problem come back to do the repair.Patrick was courteous and knowledgeable.

April 3, 2017

Derek was professional, kind and clean. He was a normal nice guy which was refreshing. I have had some scary dudes come to the house so I always brace myself. Derek was a great guy. Thank s so much. Problem solved.

April 2, 2017

Your tech called & arrived early, did the repair & left the area clean. I always call Appliance Master when I need a repair. Very reliable!

March 30, 2017

We have used Greg from Appliance Master for seven houses in Princeton. This was the first time he was coming to my home and as usual he shows up ahead of time, solves the problem, tells us what exactly what the issue was and leaves with with advice

Ed was pleasant, ON TIME! and thorough. I was very happy with the service.

March 28, 2017

We love Patrick - he's thorough, polite, has a sense of humor (which we all need when the fridge and freezer stop working) and really knows his diagnostics. Both Patrick and your company are very professional and accommodating.

March 27, 2017

Greg was excellent as usual. His thoroughness and attention to detail allowed him to catch a secondary problem and fix that also before he left. Definitely a job well done

Best value for the work done.

I refer your service to many of my real estate clients.

March 25, 2017

Good experience overall, the technician was clear and thorough in his assessment of the issue and explained everything that needed to be done

the back of my refrigerator was dirty and dusty he volunteered to get my vacuum that was left upstairs so he could work on it. I am so appreciated because I am disabled and can't do the stairs very well. He even offered to put it back so polite!

March 24, 2017

The tech was great... Personable and professional. He had to order parts which delays the repair...I would hope he's the tech to complete the job.

March 23, 2017

great service, I will use your company again!

March 22, 2017

As a first time user, you are always wondering 'how's this going to go?'. Here are a few words and phrases that occur: "well organized" "on-time" "communicate well" "highly professional" "knowledgeable" I was very satisfied with Appliance Master!

Glad you exist. Sears always tells us to buy a new appliance, and our appliances just need a little TLC.

Technician showed diligence and imagination, and persisted after the initial diagnosis to attempt (successfully) reduce the amount of the job that would have to wait for additional parts and services.

The technician was so friendly and efficient! He arrived on time and quickly found the problem He was able to fix my washer so it would function till he ordered a new belit I Was thrilled!!

March 21, 2017

The technician was friendly and well qualified. We are very satisfied.

March 20, 2017

Greg is truly amazing. Always on time or ahead of time. We feel he gives good advice. As to whether or not to repair or replace.

March 17, 2017

Shane did an excellent job for us. He knew exactly what was wrong, gave us an estimate and fixed it in record time!

March 16, 2017

Courteous, professional service.

It all went very well. Thank you.

March 15, 2017

My Technician James C. was very thorough as he was in the past which is why I called Appliance Masters back to my surprise my tech was James again. they are a little more expensive than but you get what you pay for.

Tech very professional and knowledgeable

March 14, 2017

We had the same tech come out for two different appliances in one week. He was terrific--knowledgable, personable and very helpful!

March 13, 2017

He was very professional completed the repair quickly it was great customer service!

March 11, 2017

Everything was fine. Technician was very professional and courteous

It was a pleasure working with your company

March 10, 2017

Our tech was professional and extremely knowledgeable. We would not hesitate to call him back in the future....

March 8, 2017

James C. was wonderful, personable and informative. When I called to make an appointment to install the part, I was impressed that the person answering the phone was aware of whio I was and she was most accommodating.

March 7, 2017

the technician was very professional and courteous.

Completely Satisfied

Great service. Prompt scheduling. Pleasant knowledgable repairman.

Tech was very helpful.

March 6, 2017

It is a pleasure when a technician arrives on time and is as pleasant and competent as Ed.

March 4, 2017

Very professional service. I will definitely call again if anything else needs repair.

March 2, 2017

James provided excellent service and very pleased he was able to come out the same day I called for service!

February 28, 2017

Ed was FANTASTIC!!! Incredibly knowledgeable and did a great job fixing my 11 year old freezer.

Greg was wonderful! He diagnosed the freezer problem quickly and helped clear the freezer of the accumulated ice so it would not create a mess for us. Very considerate!

!Technicians efficient and friendly and my fridge filter is working again; and the amazing thing--they arrived early!

February 24, 2017

Derek was so nice, professional, and got the job done promptly. Highly recommended

While this was a return visit to correct something unresolved in prior week, the matter was sucessfully completed at no charge. A job well done...kudos AM!

February 23, 2017

Daniel was efficient and friendly and answered all my questions. Very professional.

February 19, 2017

very thorough with his work.

Patrick was very nice although, I'm not sure he had the most current knowledge about why my appliance was not working properly. Still, he conducted tests and concluded the issue and was very neat in his work.

February 17, 2017

Gabriel was very professional, courteous and was very knowledgeable and explained in detail what was wrong and what was needed to repair my dryer! He is an asset for your company!

You guys are awesome! Thank you!

Greg has come before and he always does an xcellent job!

February 16, 2017

Bill did a great job repairing our clothes dryer. Very professional! Thank you.

Capable, friendly and local,....we like it!

February 15, 2017

Outstanding service from James!

Great experience

Service technician was very knowledgeable, courteous, industrious, friendly, articulate, and helpful.

February 14, 2017

There was no repair. The water filter had to be tightened. Your technician was extremely thorough and professional.

February 13, 2017

Your technician was the happiest repairman I have ever had in my house.

February 11, 2017

Able and informative tech

February 9, 2017

Our Tech was terrific, well-informed and taught us about the problem. We have a guest staying with us and she will call Service Master--that's how good he is.

February 8, 2017

Patrick was just at our house repairing a Bosch oven. Appliance Master service is always excellent -- very rare this day in age.

It was a good service call and the technician resolved the issue quickly, so there was no need for a quote.

February 7, 2017

Our fridge is no longer leaking water, thanks!

Shane was very patient and explained everything thoroughly . I went with your service because he did such a great job the last time he repaired something for us.

February 6, 2017

Excellent Tech plus office staff. My issue is not resolved yet but both technician and the office staff are very helpful. The technician (Greg) has the perfect personality and attitude is helping us out. We are dealing with an expensive but old unit.

Abe was professional and s total Gentleman. And a very good service tech. His was an excellent diagnostician He repaired and double checked before he left You found your self a real winner

February 3, 2017

Excellent fast service.

February 2, 2017

Appliance Master always comes on time and service is always great!

The technician was polite, explained everything in detail and answered all my questions. I would definitely use this company again

Your technician was very thorough and answered all my questions. Excellant service.

I have always been very happy with appliance master. Always on time clean up after and prompt return times if they need to come back.

February 1, 2017


January 31, 2017

The tech was honest and knowledgeable. I appreciate how well the whole experience went. I would definitely call again. I especially like the cost of the service call and how it is applied to the repair.

The tech called to tell me when he was on his way. He called, again 15 minutes before he arrived. Pleasant and personable, he diagnosed the issue quickly, told me the cost and how long the repair would take before he went to work.

January 30, 2017

very professional

January 27, 2017

I was very happy with the service call. Your technician was thorough, explained all repairs needed and was very professional.

The tech was very well qualified and courteous.

Mike was a pleasure to work with. He quickly diagnosed the problems, provided estimates. Mike is knowledgeable and professional. Thank you.

Service guy very professional. Thank you!

January 26, 2017

Derek was very professional. The repair was complicated & took a couple visits to complete but we whole heartedly appreciate his honesty and knowledge as he alerted us to a potential health danger in the way we had the dryer hooked up. Thanks Derek!

Greg has been here before and did a great job repairing our dishwasher. Today he was very honest in telling us that instead of repairing the washing machine, we should get a new one. He is very professional and always courteous.

January 25, 2017

James was very prompt and professional, as he was the first time we needed service.

January 24, 2017

Great job and service....

Patrick has been to our home several times and has always been professional and courteous. He takes the time to explain the problem and gives us options that we feel comfortable with. Patrick is a true asset to Appliance Master.

January 23, 2017

Nice guy, very polite, gave me some advice

The most capable, honest, straightforward company I have ever dealt with. You have my complete trust and loyalty.

We are still in process with our repair but are very impressed with Greg--very professional, punctual, thorough and thoughtful.

January 22, 2017

Greg was an outstanding technician. Took the time to explain the issues with my dishwasher as he was making the repair.

January 21, 2017

Just an all around solid dude. I could be the guys friend. But he also happens to repair dishwashers. And really well too!

January 20, 2017

I found our repairman to be very honest.

I was so impressed with how prompt the technician was for both appointments. It was especially important for me since I had to go to work following the appointment.

Gabriel and EJ were terrific. Very knowledgeable and friendly.

JIM is one of the nicest and most knowledgeable person we ever had in this house. He is a true professional and he knows his job. Thanks for sending somebody here that knows what he is doing. Thanks again. Joe C

January 18, 2017

I appreciated the honesty cleanliness and ethics of the repairman. He was enjoyable to have in my house. I felt safe and knew I was getting a honest and thorough repair.

I appreciated the honesty cleanliness and ethics of the repairman. He was enjoyable to have in my house. I felt safe and knew I was getting a honest and thorough repair.

Thoroughly knowledgeable about these appliances. Shared his knowledge in understandable terms. Honest appraisal of the situation. Clearly protecting my financial position. Immaculately clean and protective of my home. He has given me great support an

January 17, 2017

Great service done & quickly done efficiently

Greg was knowledgeable, friendly, and efficient. He answered all of my questions without hesitation or sarcasm. He is a valuable technician to have on staff.

The technician was very polite and courtesy. He also educated me about my appliance and I was very impressed by this. I will absolutely call Appliance Master because of this reason.

no estimate was needed. This was related to prior work. Issue was no fault of service person. Everything was done efficiently and professionally.

January 16, 2017

I was totally pleased and shocked that you responded to my first survey and actually sent a second service man to diagnose the problem AT NO COST. Very "Classy Move" from a classy company. Thank you

Tech very friendly and patient. Answered all of my questions with a smile on his face. :)

Very good efficient service.

Our technician was very professional and explained all aspects of the problem resolution. He was flexible with followup appointments after replacement parts were received.

January 15, 2017

Patrick was professional, knowledgable and very kind. Will request only him in the future. Thank you.

January 14, 2017

James was knowledgeable, courteous, and very efficient. James displayed extensive technical expertise and the ability to explain the problem in simple terms. James is an asset to your company, and I would highly recommend him.

Jim is a huge assest to this company. Explained everything in detail and made us feel very confident in his ability to assess the situation and fix it. I would highly recommend him.

Greg was always on time for his appointment, knowlegeable and pleasant. I will be glad to call Appliance Master again!

January 13, 2017

The technician was extremely knowledgeable about the repairs that needed to be made to my dryer. Would definitely use Appliance Master again in the future.

Came at time stated. Polite and professional.

January 12, 2017

Repairman, James, is friendly, courteous and knowledgeable. Excellent service.

Jim was excellent and the repair was done properly

Ed was very knowlegeable and courteous.

January 11, 2017

Exceptional service

I have complete faith in my technician! He always makes our appointments a pleasurable and informative experience.

January 10, 2017

He was extremely personable and knowledgeable. He explained what was wrong and exactly how he was going go fix it.

As usual very happy with the service Appliance Master offers. Wouldn't hesitate to call again for any appliance issue which we are having. I would recommend their service to anyone.

very pleasant , efficient and informative young man

January 9, 2017

Very professional technician

Mike, was very professional and honest also answered all my questions.

January 6, 2017

Mike was very polite & knowledgeable. Hoping the result is a success when the job is complete!

January 5, 2017

Jim was great

January 4, 2017

your service is always great!

Excellent on time service at a better service call rate than a major competitor.

Greg was very friendly and very competent.

Great service. Nice guy. And knowledge.

January 3, 2017

We really appreciated the responsiveness during the week before the holidays when we really needed to have our oven working!

Scheduling the appointment was super easy.

Ed was very thorough and professional. He is an asset to your company

office was very easy to work with especially w/ scheduling, and technician was very knowledgable and professional. one of the best appliance service i've received.

Very knowledgeable! Very quick. Thumbs up!

Great service, quick, efficient

January 1, 2017

Very hepful and friendly. My refrigerator is running great.

the technician was very helpful, very polite, and very knowledgeable. He actually heard some water leaking from another appliance that I did not hear. There was definitely a leak and he ordered a part and will be back in a few days for the repair.

Your repairman, Greg, is knowledgeable, professional, honest and extremely conscientious. I will not only continue to utilize Appliance Master, I will strongly recommend Greg. I am now an immensely satisfied, life-long patron.

Your technician, James, was excellent. Very courteous, professional, timely and neat. Would definitely use Appliance Master again and request James.

December 31, 2016

Excellent service, polite and friendly technician. Thanks!

December 29, 2016

Technician was absolutely the best!

They did a great job, figured out the problem and fixed it.

December 26, 2016

Very professional and quick

December 25, 2016

Ed the technician was friendly, very efficient and did a quick but excellent repair job. The cost was very reasonable. We will call Appliane Master for future appliance repair.

December 23, 2016

Professional technician arrived on time, did a nice job troubleshooting and providing a quote. Nice job overall. Based on my experience, I would recommend Appliance Master!

The work was done quickly and we were given a full explanation of what was wrong. The only problem - minor toblem - was it was not relayed to the tech that we wanted a 30 minute warning call.

December 22, 2016

Always a Pleasurable Experience.

Pleasantly surprised. James was my technician. He was on-time, knowlegable, pleasant and thorough. I really can't say enough positive things about him and the whole experience.

December 21, 2016

Arrived a bit early which was great, and finished in about 1.5 hours. Showed me exactly what failed that had to be replaced. A very personable and professional representative for your company.

Technician was on time, very professional and able to fix appliance same day. Would definitely use you in the future.

December 20, 2016

Excellent service - returning customers!

I was very please with Mike's knowledge and professionalism. He explained what the problem was so that I could understand it. The repair was done quickly and correctly. My washer is working fine now. I would highly recommend Mike!

Very clear about the whole process and were very helpful in aiding us to make the best repair/replacement decision.

December 17, 2016

The Service man was excellent. Timely, courteous, knowledgeable and efficient. He did a great job.

December 16, 2016

Very impressed. Patrick, lead tech was training (name?) and both were informing, honest, professional and polite.

Great customer service. Ed was very helpful and honest

December 15, 2016

The contact phone call was handled extremely well and service was set up promptly. The serviceman arrived at the proper time and had the model number of the dryer so therefore he could have the part required. He left area clean and I am very pleased

I found the tech to be knowledgeable with the problem I have with my refrigerator. Also very courteous.

The Technician performed the work in a professional manner and was respectful of our home by using care not to damage anything.

Shane was thorough and patient in explaining to me the possibilities that my be causing the water leak. I would definitely use Appliance Master and Shane again.

excellent work !!

EXCELLENT EVERYTHING and referring where I can!

I've been a customer since moving to Hunterdon County, 23 years ago, and have always had great service provided by Appliance Master.

Two great technicians worked non-stop on a very difficult repair job. They literally had to lift out a dryer from a laundry closet where it sat atop the washer. Both units are full size. Very satisfied with the job they both did. Thanks.

Very professional and personable tech., an asset to your company.

December 14, 2016

Technician was personable and efficient.

Once again, this technician was fantastic! Almost makes me want something else break down, almost. He was very professional, personable and my stove works just great now. Thank you.

December 13, 2016

I was very pleased with the service.

EJ was prompt and courteous and very efficient. He diagnosed and repaired my dryer and showed me what he was doing and why. He then showed me the damaged parts and how worn away they were. My dryer is up and running and quiet as a mouse!

December 12, 2016

Paul, the Appliance Master technician who came to our house was very thorough, very professional and explained our options for repair very clearly. What was equally as impressive was the quick response I received from Appliance Master. THANK YOU!!!

Greg has been very helpful and pleasant to work with and I'd recommend him to anyone!

December 11, 2016

the tech you sent out was polite ,neat and in formative thank you

Shane was very knowledgeable , courteous, work completed neatly and to my satisfaction well explained

December 10, 2016

James, the Tech Rep was courteous, professional and extremely helpful in trying to resolve a continuing issue with our Frigidaire refrigerator. His willingness to go beyond the norm of repair is a credit to your firm.

Shane was a gem and an asset to your company. He was more than fair in his dealings with me during the attempted repair of my Harvest Gold (1970's color) built in double ovens. Unfortunately, parts are not available anymore but he tried and tried.

December 9, 2016

Expert service from a very qualified technician.

Excellent AS USUAL!!! Thank You Very Much!

December 8, 2016

The reason I am staying with your company is solely due to Gregg; he is professional, knowledgeable, conscientious, and courteous. I would prefer Gregg to respond to all of my repair concerns. Your call center accommodates my work schedule, as well.

Great job!

December 7, 2016

Your technician is just fabulous. Think you're lucky to have him. Thank you.

I have used appliance master many times. EJ is always helpful with information and does a great job with repair. On this call I am waiting on parts to complete the order, but I am sure he will do a great job as he always does.

December 6, 2016

James was Excellent and would want him to come again if the need arises

Thank you for sorting through and explaining all our options re: our repairs! We appreciate your knowledge, experience and time spent assisting us.

December 5, 2016

James (the technician)was courteous and completely professional. Would definitely recommend to friends.

Shane was great. I would absolutely call for him again. Extremely knowledgeable and helpful.

Abe was amazing! Timely, polite and above all, funny. Not to mention he fixed my problem that another service had NO idea what was wrong. Thank you sincerely for being an upstanding professional business. I WILL use you again AND tell everyone I know

December 2, 2016

Extremely competent and professional service

November 30, 2016

Mike was really great - prompt, courteous, knowledgeable. He was there to fix my dishwasher but even gave tips on keeping my washer/dryer maintained & in good working order!

November 29, 2016

James is awesome!

November 28, 2016

i had called needing a dryer repaired. Ed showed up to repair the dryer and went above and beyond expectations. He was efficient and honest. I would not hesitate to call Appliance Master for any repair needed!

Great service! Jim is very professional and honest.

Ed was wonderful! Very knowledgeable and forthcoming. I would request him every time!

Very courteous reliable service

November 26, 2016

It is always a good experience even though the use of your service is for a problem.

November 25, 2016

Technician was able to fix the problem while diagnosing it. Therefor there was no estimate needed. He was courteous, friendly & efficient GREAT JOB!! Thank You,

Appreciate the person answering the phone helping me out and squeezing us in for an appt today. Also Greg the technician was very professional, knowledgeable and patient in dealing with explaining the issue with my landlord via telephone.

November 24, 2016

James, the technician was extremely helpful, courteous and knowledgeable.

November 23, 2016

Thank you so much!

November 22, 2016

Technician was skilled, helpful, communicative and friendly

James was wonderful - polite, informative, friendly and so good about explaining the problem in easy to understand, non technical language.

November 21, 2016

The service provided by Appliance Master was outstanding. The technician was able to thoroughly diagnose the issues with my appliance whereas the previous company did a shoddy job and was going to order parts I didn't need. I highly recommend them.

November 20, 2016

Excellent service! Best appliance repair we have ever found.

November 18, 2016

Patrick worked very diligently to ensure our dryer was running correctly with the new parts he installed. Excellent job and attitude!

We have used this company twice and had the best service. I would highly recommend this company to others. We have been burned in the past from other appliance repair places - so now we will only call you. Thanks for being so awesome.

November 16, 2016

Mike was very knowledgable and friendly

James is a courteous, conscientious and knowledgeable tech rep and a good ambassador for your firm.

My service technician was curtious, knowledgeable and even returned a call later in the day to answer a question I had for him after he left. I would definitely recommend using Appliance Master.

November 15, 2016

Ej was right on time and very polite. He was very informative , and did a nice job, we would have him back in a minute

Very satisfied! James (technician) did a great job!

November 11, 2016

Yes very professional service. Easy transition on becoming new customer. Appointments scheduled right away. Excellent customer service and I am happy that I selected Appliance Master to service our residents here at Interfaith Housing Visions.

Michael is terrific. He has been to our home in the past so we were delighted to see him return for this repair. He is efficient and highly competent...and he's very kind with our overbearing Labrador Retriever Thank you!

The technician, James, is well spoken and knowledgeable with regard to Electrolux refrigerators. He always comes in saying :Hello, Alan" and then performs his responsibilities. World always welcome him back to my home.

Greg our service rep is very professional and knowledgeable . Easy to make an appointment also.

November 10, 2016

Mike was very pprofessional,doing his job in a very efficient manner.He was polite and friendly. I would highly recommend AP to my friends & neighbors.o

Mike was very pprofessional,doing his job in a very efficient manner.He was polite and friendly. I would highly recommend AP to my friends & neighbors.o

November 9, 2016

We used Appliance Master several times. They are always courteous and helpful in scheduling appointments and the technicians are knowledgeable, quick and efficient. It is always a great experience with AM.

November 8, 2016

nice and knowledgable technician, with good advice to try to save me from expensive repair.

Very professional. Very punctual. Actually knows what he is doing.

November 7, 2016

Greg is an amazing technician and NEVER fails to get the job done! We constantly recommend your company and always request that Greg be sent to make the repairs!

November 5, 2016

James and EJ were great in figuring out what was wrong with my Sub zero

My technician was polite, knowledgable, neat and very nice to my dog. (That's important)

November 4, 2016

good work jeff

Mike A did the repairs that he estimated back in June. Appliance Master waived the diagnosis fee even though it was past the time it was guaranteed for. I would recommend them to anyone with an appliance problem

November 3, 2016

Daniel was very thorough and helpful. He explained what he was doing in a very understandable way.

He was the best!. Pay him more money as he is worth every penny

November 2, 2016

Excellent service and timely parts repair. Washing machine now works like it should. We're very pleased with every aspect of doing business with your company. When another her appliance needs to be repaired, your company will be the one we're calling

Patrick was great---he was very diligent in attempting to diagnose the issue with our dryer. We have used your company many times in the past and will continue to do so.

I was very pleased with the service.

October 31, 2016

Jim P. did a great job on the repair as well as being personable and friendly. He explained everything that he was doing and what was wrong. With service technicians like Jim, I can understand your success. AM is now my Repair Guy of choice.

October 30, 2016

Very pleased with service. Will definitely call appliance master for any repairs needed in the future.

October 29, 2016

Gregg was very professional. Additionally, he advised that he would contact the manufacturer to see if the motor in my dryer was still under warrantee as I purchased the machine 3 yrs ago and let me know - resulting in less money - Awesome!

October 28, 2016

Very pleased with service

My technician was very friendly??

The technician was timely, informative and very professional I would absolutely ask him to come back if we needed his services

Patrick is an asset to your staff! He was very detailed in his explanations and wanted me to feel comfortable with the outcome of the repair. And just a really nice guy!

October 27, 2016

EJ is a fabulous service technician. I only want him for our home!,

I am completely satisfied with Appliance Master's service. I could not be more pleased with service person Jim Piccolo and his concern for my getting my problem repaired.

October 26, 2016

Shane was great! I would rather nothing broke but if it did I would want Shane to come back and fix the problem. Great guy.

October 25, 2016

I appreciated the email identifying the service tech and the phone call before arrival. Jim was not only very nice but knowledgeable and professional. Was very honest with us. Would recommend you to friends and family. Thank you very much.

October 24, 2016

My technician was professional, but very nice and patient with my questions. He fixed my dryer much faster than anticipated, which made for a painless experience .

Ej was very knowledgeable and efficient. Quickly diagnosed the problem and provided me with my options. Very professional and respectful.

October 22, 2016

Jim P. was very professional. He temporarily got my machine working until the new part can be installed next week. I definitely want him to return to fix the washing machine.

October 21, 2016


Shane did an excellent and professional job. I would highly recommend him.

We use Appliance Master exclusively for all of our appliance repairs. We usually request either Tom S or Mike. They are both extremely professional, knowledgeable, and kind.

October 20, 2016

We had this problem previously; the technician was asked to fix as needed; I was on a business call, so not available to discuss proposed solution or cost. He did a great job, and explained the solution at the end of the service call.

Shane was bright and knowledgeable. Diagnosed and fixed my Bosch dishwasher quickly and for a fair price. I'd highly recommend Shane and Appliance Master.

October 19, 2016

Mike wasn't on time because he offered to come early which was wonderful! He was patient, polite, professional and open to my hovering as he taught/explained different techniques with tools he was using as well as the correct solution to the problem

October 18, 2016

Greg has been here before. I like his style about solving the problem. He involved me with questions about my downed dishwasher. I was able to supply those and he continued his analysis. His recommendation resulted in my saving some money.

Jimmy was great and look forward to doing more business with him and your company in the future.


October 17, 2016

Fantastic experience

Great repair service and friendly technician!

October 15, 2016

VERY happy with my service from Appliance Master. Dryer back up and running - MUCH better than getting new into my old basement.

October 14, 2016

I have used Appliance Masters in the past and they have always been great.

October 13, 2016

james was terrific

October 12, 2016

i have to save he was very very honest and that is the BEST QUALITY in a repair person - i appreciate all his help and was worth the cost and YES i would call your company again for any appliance i buy from now on - THANK YOU AGAIN

Ed Bidwell was my technician and he was really great to deal with. He was upfront, honest and a hard worker. I highly recommend Ed for any job.

Greg was very responsive. We have an intermittent problem that has been difficult to identify. Greg has been doing his best. Thought he was thorough and helpful. Would welcome him back.

Great work.

Very pleasant and informative

October 11, 2016

Professional and helpful. Second experience with AM, and plan to use again.

James was friendly, efficient and didn't talk down to me. Good experience overall!

October 10, 2016

Shane was very patient and did his job EXTREMELY SATISFACTORY.

Great service tech! Very pleasant and courteous and takes the time to explain what was done. Highly recommend Mike!

EVERY time we have called you we have been extremely satisfied. Both of the techs who have worked in our house have done an excellent job. Happy to know that when we call, it gets fixed and gets fixed correctly.

he was professional and explained what he was doing very clearly. great personality and a good representative for your company

Patrick was very knowledgeable and very professional. He took his time to explain everything to me and assured that I understood. I would use Appliance Master again and request Patrick as the service technician.

October 7, 2016

Great local service. Competent, clear, and knowledgeable.

Always excellent. Thank you!

October 6, 2016

The technician was polite and friendly and took the time to explain my repair options in a way that I could understand.

October 3, 2016

very pleasant and informative

October 2, 2016

He told us everything but i do not remember him giving estimate on drier... He was awesome great at his job... well done quick efficient.. very thorough very explanatory about the problem the issue and how to solve it... Great guy....He told us price

September 30, 2016

Our technician was excellent!

James was a considerate and knowledgable technician. Glad to have him fix my dryer!

September 27, 2016

Excellent service

Problem with my old Thermador Range, Several companies were clalled to service my range and they could not repair it.. Called Service Master and they sent Shane to the rescue. Thank you, Shane!

Ed was great! Not only did he repair my dryer , he also answered my questions regarding my other appliances and gave me very useful tips and product recommendations. I would definitely call appliancance master again and ask for Ed.

September 26, 2016

The service technician was very cordial and professional. He completed the work promptly and cleaned up after he was done. Great job!

September 23, 2016

Excellent job.

I have used you guys a handful of times and I have always been satisfied with the service I have received from your technicians. Thanks again for the expert service.

September 22, 2016

I had two service calls for two different appliances. Greg is a great technician, very knowledgeable and personable.

We've had excellent experiences with AM. Would use again and recommend. Technician was excellent.

Your agent Mike explained everything and completed the job in a timely manner.

Ed was great!

September 19, 2016

Great experience will use this company and recommend to my family and friends. The Malangas

September 11, 2016

I have used you guys in the past and you have solved our problems. What else is there to know? You diagnose and either fix the problem or schedule a time to come back with the appropriate parts. Job gets done! That is why I come back.

September 10, 2016

Completely professional and stand-up service. EJ is a real winner in my book.

September 9, 2016

Excellent and friendly and expert service. This is a great find.

September 8, 2016

I was really impressed with your service from the time I called to scheldue an appointment especially showing us a picture of the service man who was coming to check out our appliance.It made me more comfortable when he arrived.

I love your service. Great technicians who know how to repair all the high end appliances I have. They show up on time and always repair what I have the first time.

Great service! He was on time, quick and informative!!!

Shane was fabulous,he was very informative and did a great job, I would recommend him and your company to everyone I know

Very satisfied with my technician and overall experience. Ed diagnosed the problem quickly and had the part needed on hand. My fridge was up and running before the end of my two hour wait window. I will definetly use your company again in the future.

September 7, 2016

The company did a great job fast courteous and very professional

Very pleased that the technician was able to quickly and correctly diagnose the problem with my refrigerator.

Tech is always great!

I have always been a satisfied customer with your company. Very pleased with the technician that serviced my washing machine today.

September 6, 2016

he even came early - he did call to ask

Greg did a very good and thorough job. He was able to successfully make repairs that allowed us to avoid the purchase of a new refrigerator.

Very thorough and professional

September 3, 2016

Patrick is knowledgeable, diligent and very pleasant. He had to be a real detective to figure out what was going on. We've used your service in the past and always been happy with the scheduling and service.

September 1, 2016

Very helpful Technician. I appreciate both his service and his cost saving maintenance advice.

Ed has repaired our appliances over the years and has consistently provided the most responsive and professional service we could expect. He couldn't be more helpful in explaining what the problem is and then goes about resolving expeditiously.

James did a great job! Would definitely recommend him and your company again.

August 31, 2016

Good experience.

James is very knowledgable and professional. Thanks for great service.

I have used your services many times in the past.

August 30, 2016

Tech was very informative and explained the problem very thoroughly. He was well-versed in freezer technology. Great guy! Would recommend to friends!

Awesome customer service and James was the best

Always a great experience with your people! They are courteous, knowledgeable, treat our home as if it is their home. Have been working with you for many years happily.

Very impressed with your company and the way you run your business. Your employees are professional and courteous and it was a pleasure dealing with Greg! Would highly recommend your services and would definitely use your company again!

I was impressed that you sent a picture of the technician along with the appt confirmation. I think that's a great service. He was friendly, very knowledgeable and explained the problem and gave good advice. Thank you.

August 29, 2016

The technician was great! And very respectful and courteous. Thanks so much for great service!! I will recommend you to everyone I know that might need service.

Tom is outstanding! Friendly, knowledgeable and efficient.

Jim Picollo was wonderful! Fixed the problem, put everything back together, and he was a total sweetheart! Professional, friendly, and extremely knowledgable! I wouldn't hesitate to call on Jim and Appliance Master in the future!

August 28, 2016

Excellent service. The technician was courteous and very helpful.

August 27, 2016

Tech was veryknowledgable and pleasant. Did a great job.

August 26, 2016

Shawn was excellent, caring and responsive thank you for recommending him Molly

August 25, 2016

Tom was my technician and he was excellent. Detail oriented, explained to me what all the problems may be and trouble shooted the best solution for me. I would like Tom to come back and work with us again

James was excellent! He has been to or home before and is always extremely professional, knowledgable, and thorough on his jobs. I would highly recommend Appliance Master!

Service tech was great. Very good service

August 24, 2016

Patrick was wonderful. If and when I call again can he come back to my house?

Very knowledgeable and friendly technician.

August 23, 2016

Greg is so great, I really appreciate his knowledge and "can do" attitude.

Ed was very knowledgable and described the steps he was taking to diagnose and repair our dryer as I looked on. He was personable and made our first dealing with Appliance Master a smooth experience. We will use AM again in the future.

August 18, 2016

James was very helpful, walked me though every step and even gave me warranty advice. Would use again.

The Technician was a very pleasant person and he made the whole experience great. I was very pleased on how quickly you folks could schedule to see me. Other places have taken over a week to get here.

Technician is polite and professional.

August 17, 2016

Appliance Master is a great team from the everyone in the call center to Patrick who did my repair!

This is the second appliance I have needed a repair on. I requested tom as he was great the first time and I let comfortable that he would be honest and get the job completed.

customer -friendly, diagnosed, ordered and explained everything we needed to know,

August 16, 2016

Tech was friendly,neat and efficient. Pointed out an oversight on my part that saved me some money. I liked that. These guys are good. No problem calling them for future repairs. You should call them too.

Our technician Greg was great!

August 15, 2016

This was the first time we used Appliance Master. They were professional and easy to do business with. We plan on using Appliance Master for all our appliance repair needs.

Greg is terrific!

james C was my technician- he really went above and beyond thoroughly explaining what needed to be done and even how to properly clean and maintain appliances... I would recommend this company due to his professionalism and customer service!!

August 12, 2016

Our tech was excellent!

August 11, 2016

The technician was very friendly and professional. He completed his task in a very timely manner. The staff in your service department are very courteous, helpful and customer oriented. I will definitely call you again when I need an appliance repair

James was great... Personal and polite. (I just wish the part would come in so my fridge can get fixed!!!)

The service technician was prompt, friendly, and repaired my oven in a timely manner. I would definitely recommend Appliance Master in the future!

August 10, 2016

Already referred a neigbor. Jim was great

We received Excellent service. We are very pleased with our technician, whose last name is Ferry. My husband is impressed with the entire Appliance Master Company.

August 9, 2016

The technician was very prompt, courteous and informative. I was very satisfied and would recommend him to my friends and neighbors.

August 8, 2016

The technician was very courteous and professional.

he worked fast and well; he knows his stuff. i feel he represents your company well. dr. sam hamod

August 6, 2016

Tom was great in every way. Always friendly, knowledgable and professional...

Greg was courteous, informative, very competent and professional

August 5, 2016

The tech-repairman was professional work performed exactly per plan & cost. The accuracy in terms of arrival times and follow-up phone calls to confirm the scheduling demonstrated great customer service. The estimate and billing process was seamless.

Ice maker appears to be operating but we are monitoring during next few days. Tom, our technician, continues to do excellent work for us over a long period of time.

The technician, Greg, is an asset to your company. His competence and professionalism is to be commended. This is the first time I called Appliance Master and I will definitely use your services in the future. Thank you.

Your people are the best. The most responsive follow up and don't give up until the repair is done and the appliance working fine. Very fair price.

I was impressed with the courteous and professional service rendered.

August 4, 2016

The technician was extremely helpful and knowledgeable about the appliance he was called to check out. He explained all of the options available to me regarding repair or replacement. I would use your firm again if the need arose. Thank you.

Good to have service by a technician who was clearly knowledgeable and advised on the economics of repair options.

Greg the technician was very efficient, thorough and informative. He represented your company well and should be commended. Definitely would recommend your company based on this experience. You can use my responses, but not my name or town location

Teck was very help full and new what he was talking about If evwry need you again he the tech I want

Our technician was fantastic - provided valuable guidance on ongoing maintenance and explaining the root cause behind our issues.

Technician was very good and very neat would use your company again.

August 3, 2016

James was incredibly nice and efficient. Although he completed the work by the book, he was very creative to avoid making a mess and further complicating the job he was doing. We were very satisfied.

Today's technician was truly outstanding. The problem was very simply fixed but required the expertise of an engineer's mind. Despite having no serial number on my oven, my technician was able to quickly diagnose and fix the problem. He was awesome

Today was the third time I have used Appliance Masters and every time I have been very pleased with the service.

August 2, 2016

The technician was polite, professional, and informative. He was on time, early actually, and very tolerant of exuberant dogs. He gave me options without any pressure. I would absolutely use this service again.

Always a great experience with your company. All the technicians are very polite.

August 1, 2016

The technician was friendly and knowledgeable. He was patient as he explained the problem with my appliance and the repair needed.

July 30, 2016

I have always been satisfied using Appliance Master and this time was no exception. The technician was on time, courteous, and explained everything to me. Work was done quickly and efficiemtly. I would highly reccomend Appliance Master!

July 29, 2016

Knowledgeable, courteous technician. Worked quickly and successfully. Have used Appliance Master before and would definitely reccomend them!

July 28, 2016

The technician was very helpful in explaining the problem and my options. It was a completely positive experience.

Zari on the phone was a great help too. Very personable as well As professional

Very efficiently done. Shawn would be welcome back.

Appliance Master is very professional. Jim was prompt, courteous and explained the situation to me. He had to order a part and, hopefully, the work will be completed in about 2 weeks. I would certainly use Appliance Master again.

Great Tech, Ed. Great service. Good price

July 27, 2016

Professional and thorough evaluation of the repair needed. Would definitely recommend.

Ed Bidwell was great he fixed our oven with no problems knew what he was doing. He told us why our stove didn't work right it was a simple fix we did it and it wotks!

July 26, 2016

Greg was great! He was very professional and I was confident he would be able to repair my refrigerator. He explained everything he was doing and answered all my questions. I will definitely be asking for him next time I need Appliance Masters.

July 25, 2016

Always great service and nice technicians.

Great job, great service. Nice guy

We are always pleased with the AM folks who come to our home to repair appliances for us. They have been universally knowledgeable, helpful, courteous and careful. Believe me, we know what the opposite is like and really appreciate your technicians

July 23, 2016

Mike did a great job was prompt and did a good job I recomend this company

The technician was prompt curious and professional. He explained things in a way I would understand

July 22, 2016

good work

The technician was wonderful: informative, informed, efficient and reliable. He is a tribute to your company. Thank you for sending such a competent person.

The technician was very professional and explained everything to me in a way I would understand

July 21, 2016

Abe was professional, efficient and personable! Very pleased with service provided.

we've been using you guys for years for our dishwasher and even tho we no longer had a warranty on our washing machine you were our only call for the repair. It was a simple fix so we didn't mind getting the price after the "repair". AWESOME tech!

The technician (Ed) was very courteous and knowledgable. He took the time to clearly answer all my questions, explained the estimate cost to repair my refrigerator, and ordered the necessary part immediately while he was still in my kitchen.

July 20, 2016

Thanks for doing an amazing job. Problem was fixed and Tom was a consummate professional. Fantastic operation!

2nd visit by Applicance Master in the past 2 months. (difference appliance this time). Very pleased with the service. I would highly recommend Appliance Master.

The tech was very helpful, face me service tips and made some suggestions for future service needs.

July 19, 2016

Your company is professional and I will use them again for any appliance servicerelated needs that arise. Thank you for a wonderful job and for great service.

Greg took the time to explain all my questions. He was very personable and I was very glad he came to help fix our broken fridge. Thanks Greg!

July 18, 2016

Patrick was prompt, professional and pleasant - as expected of AM techs. Appliance Masters is our go-to to keep our appliances running as long as possible. Thank You!

July 16, 2016

Thank you for one the most professional and efficient service repair jobs we have seen. We particularly appreciate how an email confirmation included a photo of the service technician because we knew who to expect. Greg even arrived early!

very professional service

The guy did an excellent job was on time and was done pretty quick I was very happy.

July 15, 2016

Shane was a true professional Your scheduler Jamie was so great too. Can't say enough good things about the company.

July 14, 2016

Jim did a great job. I've used appliance master for years and have always had a great experience!

most efficient appliance repair I have ever had! gave me some good appliance maintenance tips as well!

I've used Appliance Master, and specifically Greg, for several of my appliance repairs. all of my experiences were good ones with no surprises! Greg's the best@!

July 13, 2016

The technician was professional, polite, and extremely knowledgeable. The work was promptly performed, and he explained the likely cause of the problem, right down to the very-worn-down-penny that had likely been stuck in the pump for several years.

EJ is a fabulous tech. I am so happy that he services our area. He is efficient, knowledgeable, and friendly. I really missed him when he was unable to work a few years ago. We would recommend him 100%.

It was so easy to make an appointment online. Patrick was great. He explained the testing he would do and then what was wrong with my dryer and what the cost would be to fix it. He was pleasant and professional. My dryer works great now.

one of the best repair experiences I have had! professional, quick, gave good information regarding care and treatment of the appliance!

July 12, 2016

An exceptionally professional technician; he was thorough, knowlidgible and prompt.

Jim Piccolo, the technician who performed the repair, arrived promptly, was cheerful, courteous, explained everything he was doing, honed right in on the problem, and cleaned out the clog in the washing machine quickly and efficiently. Great company!

July 11, 2016

Very professional, courteous and knowledgeable.

Very pleased with the Technicians knowledge, professionalism, and quick service. Thank you.

Greg was great. He was very knowledable and explained things in layman terms. He was a real professional. I would highly recommend Appliance Master.

EJ is a GREAT technician...thank you!!!

July 9, 2016

The technician was polite and efficient. The receptionist that help schedule the appointment was friendly and courteous. I am very pleased with Appliance Master.

July 8, 2016

Abe did a great job. Very professional and easy to work with.

July 7, 2016

Your service technician was very competent, professional, and a pleasure to deal with!

Very professional and courteous

Was very pleased with the technician polite and informative.