The Repair Process
Scheduling An AppointmentThe repair experience begins with scheduling an appointment. On-line scheduling gives you access to our service schedule 24/7. Can't find the appointment you want? Call our office and one of our friendly scheduling associates will work out a mutually beneficial arrangement for service. Once the appointment is scheduled, another one of our staff reviews it for possible pre-diagnosing. Information you provide helps GET THE REPAIR PROCESS STARTED - BEFORE WE COME TO YOUR HOME!
The AppointmentOur appointments are formatted as two-hour blocks of time. Although most repairs are completed in under an hour, we allow time for more involved repairs. Our dedication to keeping the scheduled appointment is among our top priorities and what separates us from our competitors. We are extremely proud of our on-time performance success!
Our technician will arrive at your home ready to assess the appliance. He will review your complaint, check over the appliance and report his findings. Our total repair charges are consistently lower than any other established competitor. With our company, 65-75% of the time, THE REPAIR CAN BE COMPLETED ON THE FIRST VISIT! Our service vehicles are fully stocked with commonly used parts for all brands.